Simply Stoves Recenzje 

138
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Placed the order for our stove late Friday evening 25th Sep 2026. Stove arrived Tuseday 29th Sep 2026 (less than 2 working days) with excellent communications and customer service from Simp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have just taken delivery of our new Alaska 69" Fireplace suite from this company. I can't fault the excellent customer service for their advice. I placed the order online. I am really pleased with... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great customer service, our Arada Stratford Stove unfortunately came with a slightly damaged fire brick. Jess from Simply Stoves contacted Arada and a replacement part was promptly delivered the next... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We used Simply Stoves to buy a new Flamerite Fire and what a pleasure it was to find a company who really cares about their customers. Their price was very competitive, their communication throughou... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Welcome to Simply Stoves Limited – Your Trusted Stove Specialists in the UK Simply Stoves Limited supplies and installs high-quality wood burning stoves, multi-fuel stoves, gas fires, and electric stoves for customers across the UK. We deliver reliable, energy-efficient heating solutions designed to enhance both comfort and style in your home. Founded in 2009, Simply Stoves Ltd launched in response to growing demand for eco-friendly, efficient, and visually appealing heating systems. Our journey began at the height of the wood burning and multi-fuel stove boom, starting from a small log cabin in Maylandsea, Essex—a unique and peaceful setting that contrasted with the busy garden centre environment. Thanks to strong customer demand and our commitment to quality, we quickly expanded. Within just one year, we moved to a prominent High Street location and combined two retail units to create a spacious, modern showroom. Today, our showroom showcases a wide selection of stoves and fires, while our dedicated warehouse ensures we always have the stock and equipment needed to meet your heating requirements. From the beginning, we built our reputation on expertise in wood burning and multi-fuel stoves, including professional chimney liner installation. Over time, we expanded our services to include gas stoves and gas fires, offering a complete range of heating solutions to suit every home and budget. At Simply Stoves, we focus on delivering expert advice, professional installation, and high-performance heating products you can trust.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

138 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(138)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
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Oceniono na 5 z 5

Excellent experience with Simply Stoves

Excellent experience with Simply Stoves.
We ordered the Nestor Martin Harmony III Multi Fuel Stove, which we love and oozes quality.
The price was almost £700 cheaper than many other sites and delivery was swift and well packaged.
Thank you

26 września 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Gavin,

Thank you for your amazing review of your recent order experience with us! We are so pleased to hear you love the new stove and it's overall look. We always aim to offer the best prices to our customers that we can.

Enjoy the warmth from your new stove.

Warm regards,

The Simply Stoves Team

Oceniono na 5 z 5

We had a slight problem with the…

We had a slight problem with the delivery of our new wood burner Simply Stoves kept us informed about the issue at every step and happily our stove arrived today without any problems many thanks

18 października 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Richard,

Thank you for leaving us a review of your recent experience with us. We are pleased to hear you were happy with our services and that you love your new stove.

Your feedback is paramount to our business, ensuring we stay on top of our service for our customers.

Warm regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Well done Simply Stoves!

We recently took delivery of our stove from Simply Stoves, and were delighted with the quality of service we received. From initial queries regarding the spec, right until actual delivery, everyone we spoke to, or communicated with via email were most helpful.
The stove was also delivered promptly, at the agreed time, with no hassle.
Finally, we are delighted with the stove itself, and should ensure we stay warm and cosy this winter!

8 października 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Alistair,

Thank you for taking the time to leave us such a fantastic review! We are really pleased to hear all bases were covered efficiently and that you're loving your new stove!

Our team aim to ensure all our customer orders are as easy as possible, so you can enjoy your cosy fires with complete satisfaction!

Warm regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Top class customer service

From beginning to the end the service was top class, very informative when I called them about delivery date , great price for a beautiful fire, we would certainly use them again and recommend then to friends and family.

6 września 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi David,

Thank you for taking the time to leave us such a glowing review! We are pleased to hear your ordering experience was easy, informative and efficient. We will pass your feedback to the rest of our team, and enjoy your new cosy fire!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Really pleased with product

Really pleased with product, company rang to arrange a delivery date suitable for me, very helpful

7 sierpnia 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Steph,

Thank you for taking the time to leave us a lovely review on your recent experience with us! We are so pleased to hear you love the stove and that your ordering experience was so positive. The team aim to make each and every customer's experience as efficient as possible!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Great service

Customer service was great they called before dispatching to makesure we definitely wanted the stoves left if we weren’t in (as we had opted) and to makesure we could get them into our property. Also gave advice on best way to move them. Felt like we were valued customers and not just taking our money and dropping off the items.
Stoves we’re lovely we opted for mirrored glass on one of the stoves and so glad we did it looks amazing. And the upgrade price was the cheapest with simply stoves!
Would definitely use them again and would highly recommend.

26 lipca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Joanne,

Thank you for taking the time to leave us such a fantastic review on your recent orders with us! We are so pleased hear you found the process easy, efficient and that our team were helpful each step of the way.

If you get any photos of the finished installations, we'd love to see them!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Fantastic service

10 lipca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Brendon,

Thank you for leaving us some positive feedback on your recent order with us. We are pleased to know you are happy with the stove and we hope you enjoy!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

EXCEPTIONAL SERVICE

Exceptional customer service from start to finish. Jess made me feel like a valued friend rather than a customer.

Delivery was oh so smooth. Very well packaged and protected. Stove was in excellent condition.
Had an issue with a wobbly heat shield which was promptly replaced.

Very very good price.

Heat output is phenomenal.
I would HIGHLY recommend this company.

30 lipca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Anthony,

Thank you for taking the time to leave us such a glowing review of your recent experience with us! We are pleased to hear you found the delivery process straightforward and efficient. We always strive to offer the best experience and deals for all our customers.

We will pass your kind words onto the team!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

good

Stove arrived in good time, well packaged and looks great. No problems.

15 lipca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi James,

Thank you for taking the time to leave us a review on your recent order! We are so pleased to hear you love the new stove and that the order process was efficient.

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Great company to purchase from

Great company to purchase from! We purchased online after talking to Chris, we have only just had the stove installed. Looks absolutely beautiful 😍. Highly recommend Chris and Simplystoves, from the initial telephone conversation to delivery was great!

8 czerwca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Marcela,

Thank you for taking the time to leave us such a lovely review on your recent experience with us! We are so pleased to hear the stove is now installed and looking great in your home. Our team endeavour to help our customers at every step of the way. We will pass your kind words back to the rest of the team!

Enjoy your stove!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

ACR Trinity 3 Wood Stove

I ordered a ACR Trinity 3 Wood Stove on 25th May 2024 online. It was really easy to order, communication was very good, delivery was amazing, they worked around me and my commitments. Delivery driver was more than helpful. All in all very good service and would order again from them.

25 maja 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Lee,

Thank you for taking the time to leave us such a fantastic review on your recent order with us! We're glad to hear the process was entirely efficient for you and we hope you enjoy your new stove!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Excellent customer service throughout

Excellent customer service throughout. After sales service is 1st class.

8 czerwca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Lynne,

Thank you for taking the time to leave us a review on your recent is experience with us. We are so pleased to hear you are happy with the order experience and that our team were helpful along the way!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

I received excellent comgmunication…

I received excellent communication throughout my purchase and my stove arrived in perfect condition and on time

7 czerwca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Gary,

Thank you for taking the time to leave us a great review on your recent order. We are pleased to hear you found the order process efficient and that you're loving the new stove!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

New Electric fire

Received the fire on the date given 29/5/2024 there was an issue but this was sorted in quick time by Carina in the customer service department all in all a very good purchase the fire looks brilliant in the room and an excellent price would definitely buy from them again and will recommend them to all my friends.

29 maja 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Alan,

Thank you so much for taking the time to leave us such a glowing review of your recent order! We are so pleased to hear the fire is looking so fantastic in your home and we will pass your kind feedback onto Carina and the rest of the team!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Great customer care.

29 kwietnia 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Drilon,

Thank you for the great feedback on our customer service. We are so pleased to hear you found the team helpful. If you ever have any further enquiries, please do not hesitate to contact us and we will do our best to help!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Excellent service

Excellent service, delivered bang on time. Very straightforward and a great priced stove.

18 grudnia 2023
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Pete, thank you for taking to time to write a review of your experience with us, and I am very pleased to hear that our service and price were excellent.

Kind Regards,

The Simply Stoves Team

Oceniono na 5 z 5

Delivered quickly + great product

Delivered quickly + great product - thanks !

16 listopada 2023
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Frances,

Thank you for leaving a great review! We are so pleased to hear you were satisfied with the ordering and delivery process. We hope you enjoy your new stove!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Very Pleased with the new fire

Very efficient communications before I purchased the fire and after with stoves team... the fire is of an excellent quality and provides heats instantly and looks amazing ....

29 lutego 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Bader,

Thank you for taking the time to leave us such great feedback on your order with us. We are pleased to hear it all went smoothly for you and that you are enjoying the new fire!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Speedy delivery and excellent product

Speedy delivery and excellent product. Stove is sturdy and looks very realistic with the dummy flue pipe.

15 marca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Alexandra,

Thank you for leaving us such a great review. We are grateful for your feedback on the order experience, as well as the stove!

Kind regards,

The Simply Stoves Customer Care Team

Oceniono na 5 z 5

Mendip churchill dual control Multifuel Stove

I was very impressed with the design & reviews of this product that I purchased two for my new build.
They arrived 2 days later & were extremely well packaged.
I highly recommend this company & product.

28 marca 2024
Opinia niezależna
Logo Simply Stoves

Odpowiedź od Simply Stoves

Hi Barbara,

Thank you for leaving us such a fantastic review! We are so pleased to hear the order process and delivery was efficient and easy. We hope you enjoy your new stove additions!

Kind regards,

The Simply Stoves Customer Care Team

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