I ordered an item almost 3 weeks ago, still haven't received it and ive e-mailed twice to request a update and imformation, had my money but nothing to show for it. No response other than they sent 2... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Had an amazing experience! I needed a size change which they fully coped up with - no questions asked! They’re extremely responsive on WhatsApp which made me very happy in this era of AI chat bots. Th... Zobacz więcej
Excellent company, great customer service. Will use them again when I need to buy gifts for family & friends.
I recently made a purchase on the Aseel thobe range. I required an exchange, and it was dealt with superb professionalism and ethics. The exchange product was sent out before even sending the original... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Simply Deen is an independent islamic retail group, specialising in contemporary men's and women's designer and modest clothing, fragrances and accessories.
Dane kontaktowe
98 Savile Road, WF12 9LP, Dewsbury, Zjednoczone Królestwo
- 01924 650081
- info@simplydeen.com
- simplydeen.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good service and fast delivery of…
Very good service and fast delivery of the product. Highly recommended for buying Thobes and Jubbahs
Delivery meant to be 1-2 days
Delivery meant to be 1-2 days, its now been 5 days and Royal Mail still haven’t received the package
Super fast delievery
Super fast delievery, packed really nicely and the thobe is so nice! Will def be comming back to order more for my son when needed.
Thank you
Alhamdulillah got my Tajweed Mushaf it…
Alhamdulillah got my Tajweed Mushaf it was such a quick and smooth process. I made mistake in address but it was instantly corrected by Simply Deen and I got the delivery within two days.
Great stuff nd fast delivery really…
Great stuff nd fast delivery really happy. Thanks ⭐️⭐️⭐️⭐️⭐️
"I had a great experience at Simply…
"I had a great experience at Simply deen! The fabric quality is excellent for the price, and the quality. I never bought mens jouba in uk it first time and is same as in saudi arabia. AL ASSEL is the best quality jouba . I especially loved how they handle your order, shipping time and and oud sent extra free on top of your order.
Thanks a lot
They never processed my order
They never processed my order. No one responded to my email for enquiry. My money was not refunded either. Don’t buy from them.
Same thing happened the first time I bought from them. I had ti chase them with multiple emails before my order was processed. This time around, no one responded to me and it’s been 6 months now. No refund, no item sent.
Excellent service from start to finish
Excellent service from start to finish. I was kept fully up to date throughout the whole process, including delivery updates. The delivery was fast, and the quality of the product is very good. I’m really happy with the service and would definitely recommend them.
Better than expected quality
Better than expected quality, on time delivery.
Thank you.
Exceptional service and sincerity – truly appreciated
I had a really positive experience with Simply Deen. I ordered a jubbah, and when it arrived it was slightly short for me. Even before I returned the original one, they kindly sent me a second jubbah without any hesitation.
This level of trust, generosity, and sincerity really touched me. It’s rare to see a business that prioritises the customer in this way, especially as a small family-run business.
Their communication was respectful, kind, and full of good intention. You can genuinely feel that they care about their customers, not just about selling products.
May Allah place barakah in their business and reward them for their honesty and excellent service. I would highly recommend Simply Deen to anyone looking for quality Islamic clothing and trustworthy people behind it.
Very good customer support
Made a mistake myself when completing the order details, yet Simply Deen was kind enough to send out my order again ensuring I still receive my order. Would highly recommend.
I ordered two yet only received one…
I ordered two yet only received one head scarf. Not good!
Faulty thobes, poor service, don't want to refund
Fit was not true to size at all. I bought a few thobes for a wedding, none of which the sizes fit, even though we followed the chart size on the website, clearly there is a manufacturing issue with the way the thibes have been stitched. The thobe looked nothing like the picture. One of the thobes had a stain on it. Emailed for a refund, no one gets back, called multiple times and no one pick up have spent £100 down the drain. Poor customer service, clearly they don't want to refund faulty items. I will only change this review once my refund is given and someone liase with me
Swift and reliable delivery
Placed order for 2 items only received…
Placed order for 2 items only received 1 item. Sent email and order number, have had no reply
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