Simply Chaise Recenzje 

76
•
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Well in can’t fault them. I ordered a Throne about 5-6 months ago. Since then I nearly died and spent months incapacitated. Having recently returning to some sort of order in my life I requested a re... Zobacz więcej

Oceniono na 5 z 5

Thank you Simply Chaise for your fantastic customer service, Sammy was excellent & dealt with my request in a prompt & professional manner. Excellent quality & very fairly priced Chaise lounges... Zobacz więcej

Oceniono na 5 z 5

Beautiful, luxurious velvet chaise that everyone fights over. It sits in our picture window overlooking the sea. Easy to place the order, good communication of delivery details and delivered on time... Zobacz więcej

Oceniono na 1 z 5

I placed my order, which took me three months to get a sample, delivery date 14th December 2020, confirmed by Andy in writing. Waited in all day - didn't arrive. Tried to contact Andy at Chaise and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dom i ogród

Informacje przekazane przez różne źródła zewnętrzne

Stocking many chaise longue designs and various other furniture items: Slipper Sofas, Chairs, Ottomans, Footstools and Headboards. Buy online today.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

76 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(76)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

One VERYsatisfied customer - the chaise is BEAUTIFUL

I have just taken delivery of a "modern large chaise longue in silver crushed velvet" from Simply Chaise.....it is absolutely beautiful! From placing the order to receiving acknowledgements and updates on order status, it's been plain sailing. The delivery driver was friendly and helpful despite having been sent on a wild goose chase by satnav! The chaise was very well packaged and arrived undamaged and the legs were easy peasy to fit. The "build" is good quality and seems to be just as good as other products you may pay significantly more for elsewhere. I seriously recommend these people

14 maja 2018
Opinia niezależna
Oceniono na 2 z 5

I waited over six weeks for my order…

I waited over six weeks for my order and was told there was no diamanté buttons after my order was delayed for six weeks. I was not offered any money off my purchase as a good will gesture. After recieving my order the sofa was very small and poor quality for the price I payed. An apology or money off for such a delay would of been the reasonable response. You

9 maja 2018
Opinia niezależna
Logo Simply Chaise

Odpowiedź od Simply Chaise

Hi,
Thanks for the review - and apologies that your experience with us was not satisfactory.
Our suppliers had a shortage on the diamanté crystals, which we were un-aware of until later on - plain buttons were offered if a delay caused a problem.
We have received no notification from you that you are unhappy with the quality and size since delivery - we can accept a return for a full refund if desired.
Thanks
Andy

Oceniono na 5 z 5

Lovely chaise

Lovely chaise. Quick and easy service. Delivery was within a reasonable time. I would definitely recommend there products.

9 maja 2018
Opinia niezależna
Oceniono na 4 z 5

The product is beautifully made and the…

The product is beautifully made and the colour is true to the picture. I feel the review deserves 4 stars because the customer service needs some improvement and there was some delay to the delivery, overall however I'm happy with the product and will recommend the company.

8 maja 2018
Opinia niezależna
Oceniono na 4 z 5

OK item but some details are not good quality

The delivery of this item was delayed by one week. When it arrived I thought it looked brilliant and the fabric is very nice. My partner who had to put it together by screwing in the feet struggled for a while as the holes weren't in the right place and they felt poor quality - the feet aren't wood but rather some sort of formed plastic. A few days later a button fell off which basically made us wonder about the quality of this sofa and durability.

8 maja 2018
Opinia niezależna
Oceniono na 5 z 5

Absolutely Stunning !!!!

Absolutely stunning. I love my Bouddica 11 chaise. The black crushed velvet looks gorgeous against my silver crushed velvet curtains. Thank you so much. Would highly recommend Simply Chaise - first class service from start to finish and lovely people to deal with, in particular Kirsty who was extremely helpful. Thanks again for all your time xx

16 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

chaise lounge

Very pleased with our purchase and with the delivery friendly helpful delivery person.many thanks

26 marca 2018
Opinia niezależna
Oceniono na 5 z 5

Just want to say excellent

Just want to say excellent. Love the high quality and sturdy large occasional chair purchased from you. Delivery was also fast and efficient, driver even phoned in advance. Will definitely recommend. Thanks again.

29 listopada 2017
Opinia niezależna
Logo Simply Chaise

Odpowiedź od Simply Chaise

Thank you ever so much for that wonderful review - we hope you enjoy you new Occasional Chair - Andy

Oceniono na 5 z 5

Lovely chaise

Lovely chaise, received today and delivered on time by a friendly driver.
The duck egg colour is perfect and it's really well made and very comfy, all I had to do was screw the legs on and done.
Looks beautiful in my lounge in front of my big window.
The company themselves were extremely helpful and changed the legs to my choice, they also were extremely good at communication.
Top marks all round, I am extremely pleased with my purchase.

23 października 2017
Opinia niezależna
Logo Simply Chaise

Odpowiedź od Simply Chaise

Thank you ever so much for that wonderful review - we hope you enjoy you new Chaise - Andy

Oceniono na 2 z 5

Customer service is appalling?

I ordered a chaise but it was a lot smaller than expected. I have been trying to contact simplychaise for at least a week, everyday to return it and get a bigger size. I have phoned, emailed and tweeted them but the phone rings out and there has been no answer to my emails/tweet.
It is ridiculous that you cannot get a hold of the company. I want to sort my order out but at this rate it looks like they will never pick up the phone.

31 sierpnia 2017
Opinia niezależna
Logo Simply Chaise

Odpowiedź od Simply Chaise

Hi,
Thanks for the review.
All our Chaise sizes are accurately displayed on our site.
We were closed for bank holiday- there was an auto responder on our emails and our office.
Issue now rectified.
Thanks
Andy

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