We had 3 jobs done by Simple Heating Services. 1, Vents in windows, Fans fitted and Loft Insulation. The 2 lads did a Fantastic Job and Very clean and Thorough. 2, Cavity wall Insulation, Nicol... Zobacz więcej
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Zobacz, co mówią recenzenci
We had a team of three workmen led by Ian who fitted our idealCombi C30 boiler. They were all very professional, respectful and considerate. They worked really hard as a team, and left our house as c... Zobacz więcej
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The Survey went well, and the surveyor was polite and informative. We had storage heaters fitted as well as solar panels fitted on the roof. All the fitters were polite and helpful, going abo... Zobacz więcej
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Thank you for installing our new boiler and radiators yesterday. Tom and his team arrived bang on time and immediately got to work. They were well organised very hard working and professional. They... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Domestic heating services. Providing full installation, boiler swaps, landlord gas certificates, maintenance and repairs. PLEASE NOTE: WE ARE NOT AFFILIATED WITH SIMPLY HEATING IN GLASGOW.
Dane kontaktowe
Unit 3 High Tech Units, Caddick Road, L34 9HP, LIVERPOOL, Zjednoczone Królestwo
- 0330 124 4423
- info@simpleheatingservices.com
- simpleheatingservices.com
4,5
Doskonała
172 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Odpowiedź od Simple Heating Services Ltd
Thank you for your 5-star review!
We’re delighted to hear that Roy provided such helpful and professional service during your installation. We take great pride in the quality of our team and the experience we deliver to our customers, so your feedback is greatly appreciated.
We’ll be sure to pass your kind comments on to Roy.
Thanks again for choosing Simple Heating Services!
Missed survey, communication problems
Put in touch with Simple Heating Services by YES Energy Solutions for ECO4 measures. Ellie (who is friendly and helpful) arranged a survey for 30/12, which was not convenient, falling in the middle of the holidays and the day after my 50th birthday. But I agreed, in order to move forward with getting some decent heating, and I gave full directions and contact details for the surveyor. On the 30th nobody came, nobody called, nothing. Their office was closed over Christmas, but when it reopened I rang them and left a message. Nobody called me back. I rang about 10 times in a row later in the day and each time the call was cut dead before anyone answered. Then I got a No-reply text from them saying they had been trying to call me to arrange a survey. They hadn't - I had no missed calls. The text asked me to try and call them. I did. Same result - cut off. So I got back in touch with YES. YES contacted one of Simple's company directors who at first said they wanted to help us with ECO4. Then the next day I got a message from YES saying Simple Heating Services had decided they couldn't help us after all. Today, I am getting texts and calls from Simple again trying to arrange a survey. The young woman on the phone was not even going to mention the missed survey until I brought it up. As far as I can tell 90% of these ECO4 companies are a joke. Simple are the second one that has let us down.
Reply to response: I appreciate the nice tone of your reponse, and as a result will amend the title of my review which is a bit harsh - however I don't agree that anyone tried to contact me until 09/12. I did not personally decide to go with another company. Megan at YES Energy solutions told me you could not help me after speaking to a director and passed me on to the third company so far in this process.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Jenny,
Thank you for taking the time to leave your feedback, and we’re genuinely sorry for the frustration and inconvenience you experienced.
We’d like to sincerely apologies for the missed survey appointment. Unfortunately, the surveyor scheduled to attend was unable to make it due to unforeseen circumstances. At the same time, our office was closed over the Christmas break, which meant we were not able to communicate this to you as promptly or clearly as we should have. We fully understand how disappointing and frustrating this would have been, especially given the timing.
Since reopening, we did attempt to make contact to rearrange the survey; however, we understand that by this point you had decided to proceed with another company. We respect your decision and completely appreciate why you felt let down.
We take feedback like this very seriously and are continually reviewing our processes to ensure clearer communication and a better experience for customers moving forward.
We wish you all the very best with your application and hope everything is resolved smoothly for you.
Kind regards,
The Simple Heating Services Team
Waiting on soffit vents almost completed!
Update: The electrician has been and he has done a brilliant job! Very professional! Just waiting on soffit vents to be installed! Good stuff!
7 stycznia 2026
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi David,
Thank you for taking the time to leave your feedback, and please accept our sincere apologies for the frustration and inconvenience you’ve experienced.
We’re very sorry that the electrical works and vent installation have not yet been completed, and we completely understand how disappointing this must be, especially given the length of time you’ve been waiting.
We want to reassure you that we have notified our Electrical Manager, who will be contacting you today to arrange a visit and ensure all outstanding works are completed as quickly as possible. Our priority is to resolve this fully and to your satisfaction.
Thank you for your patience, and we appreciate you bringing this to our attention so we can put things right.
Kind regards,
The Simple Heating Team
The loft was done first
The loft was done first, He was very good. Prompt/Friendly. Then Kyle and Jonjo came. Both were excellent, efficient, reliable, Brilliant work,and very professional. Would recommend..
19 grudnia 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Lee,
Thank you very much for leaving us a 5★ review and for taking the time to share your experience.
We’re delighted to hear that you were pleased with both stages of the work, from the loft installation through to the heating work carried out by Kyle and Jonjo. It’s great to know the team were prompt, friendly, professional, and delivered work to a high standard throughout.
Your recommendation means a lot to us, and we’ll be sure to pass your kind feedback on to everyone involved.
Thank you again for choosing Simple Heating — we’re glad we could help improve the comfort and efficiency of your home.
Kind regards,
The Simple Heating Team.
This would have been a five star review…
This would have been a five star review if it was based solely on the tradesmen as they were brilliant. Unfortunately the office staff let the company down badly by being so difficult to contact. My heating system had to be drained down just after the survey was done and I had no heating or hot water for a month whilst waiting to hear if my application had been successful. Due to this I tried to contact them to let them know and so that I could find someone to sort it out quickly if I wasn’t able to have the grant. Over a period of two weeks I rang a total of twenty seven times without getting an answer. I began to believe it was all a scam and contacted the original company I’d applied through. Luckily I got the grant and from then on everything moved quickly and incredibly efficiently. Nothing but praise from that moment! Roy was amazing- sorted out removing the fire and back boiler and had a new boiler fitted in a very cramped space in a cupboard in no time. He was pleasant and friendly and never stopped working. I’ve genuinely never come across a better worker. He cleaned up as he went along and explained everything he was doing and why. The man who came to board the fire opening couldn’t have been more helpful and was determined to do it just the way I wanted and then the electrician, Michael, came to check the installation and was very friendly and thorough. All of them a credit to the firm. It seems wrong to complain about the office staff when I’m so pleased with the job- but the amount of anxiety I experienced with not being able to contact them isn’t easily forgotten. I appreciate that they’re busy but that was an incredible amount of unanswered calls.
17 listopada 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Thank you for taking the time to leave such a detailed and honest review. We truly appreciate your feedback.
First and foremost, we’re delighted to hear how pleased you were with the workmanship carried out by Roy, Michael, and the rest of the team. Your comments about their professionalism, hard work, and care mean a great deal to us, and we will be sure to pass your kind words on to them personally.
That said, we are genuinely sorry for the frustration and anxiety you experienced when trying to contact our office during the application stage. We completely understand how worrying it must have been to be without heating and hot water while awaiting confirmation, and we sincerely apologies that our communication fell short during that time. This is not the level of service we aim to provide, and we are actively working to improve as our business continues to grow.
We’re grateful that once your application was approved, the remainder of the process was handled efficiently and to a high standard, and we’re pleased you’re now enjoying your new heating system.
Thank you again for your honesty and for choosing Simple Heating. Your feedback helps us improve, and we truly value it.
Kind regards,
The Simple Heating Team.
You can trust them to do a great job.
Ian and Paul came to our old Georgian farmhouse and replaced our old boiler.
They also upgraded the entire system and fitted extra radiators all with thermostatic valves.
The standard of workmanship was excellent and we are so pleased. No problems whatsoever and it works a treat
Plus they were very caring, considerate and to say hard working would be an understatement.
Thanks very much both of you. Great Guys
John and Avril Hibbert High Peak
17 grudnia 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi John & Avril,
Thank you so much for taking the time to leave us such a fantastic review ⭐⭐⭐⭐⭐
We’re delighted to hear how pleased you are with the work carried out at your farmhouse. Ian and Paul will be incredibly proud to read your kind words — they take great pride in their workmanship, and it’s wonderful to know their care, consideration and hard work really stood out.
Upgrading an entire heating system is no small task, so it’s great to hear everything is running perfectly and keeping your home comfortable. Thank you again for trusting Simple Heating with your installation.
If you ever need us in the future, we’re always here to help.
Warm regards,
The Simple Heating Team
We’ve just had a new boiler fitted by…
We’ve just had a new boiler fitted by Connor, he was excellent, very efficient, clean and polite, I would highly recommend him
17 grudnia 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
⭐ Another 5-Star Review for the Team! ⭐
We love hearing feedback like this from our customers. Anits recently had a new boiler installed by Connor, and we’re proud to share her kind words:
“Connor was excellent — very efficient, clean and polite. I would highly recommend him.”
Our engineers take huge pride in their work, from professionalism and efficiency to leaving every home clean and tidy. Feedback like this reminds us why we do what we do.
Thank you, Anits, for taking the time to leave such a lovely review — and well done to Connor for another job brilliantly done! 👏🔥
If I could give 10 stars I would!
I recently had a new boiler fitted by Simple Heating Services and my very old back boiler removed. The gentleman who carried out all of the work was called Dane. He worked meticulously throughout the day and I was very pleased with the work carried out. My home was left clean and tidy and more importantly toasty warm and super energy efficient! I cannot praise Dane and the guys at Simple Heating Services enough! If I could give 10 stars I certainly would do so. In fact, I have recommended my brother contacts them in the new year when he will also require a new boiler. Everyone I spoke to from Simple Heating Services were very friendly and efficient. If they promised to call back in half an hour, they kept their word! Brilliant! Personally, I would not hesitate to use them again in the future.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Jennifer,
Wow — thank you so much for such an incredible review! We’re truly grateful for your kind words and thrilled to hear that your experience with us has been worthy of “10 stars.”
It’s wonderful to know how smoothly the installation went and that Dane delivered the meticulous, high-quality workmanship we pride ourselves on. Leaving your home clean, tidy, warm, and energy efficient is exactly the standard we aim for — so your feedback means a great deal.
We’re also delighted to hear that our team kept communication clear and consistent throughout. Reliability and friendliness are values we take seriously, and we’re glad you felt that from everyone involved.
Thank you for recommending us to your brother — that trust is the greatest compliment we could receive. We’ll be more than happy to help him in the New Year.
We truly appreciate your support, and please don’t hesitate to reach out if you ever need anything in the future.
— Simple Heating Services Team
Heating Mrs Sheila Oconnell
I just want to say what a brilliant person Ian is who has just done my new boiler ,he has the patience of a saint after what he has had to do ,I would recommend him to anyone.
5 grudnia 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Sheila,
Thank you so much for your lovely 5-star review! We’re delighted to hear how pleased you are with your new boiler installation.
Ian will be over the moon to read your kind words — his patience, hard work, and dedication truly shine through in situations like this, and we’re glad he was able to give you such a positive experience.
Thank you for recommending him, and for choosing Simple Heating Services. We’re always here if you need anything in the future!
I was overwhelmed with the efficiency…
I was overwhelmed with the efficiency and speed in which the lads carried out the work on my new boiler. They did an excellent job and I’m so grateful for all their hard work with minimal disruption. Very professional throughout. Please pass on my gratitude
2 grudnia 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Michael,
Thank you so much for your fantastic 5-star review! We’re really pleased to hear that the team delivered your new boiler installation efficiently and with minimal disruption.
We pride ourselves on providing a professional service from start to finish, so it’s wonderful to know the lads made the experience smooth and stress-free for you.
Your gratitude has been passed on to the engineers — they’ll be delighted to hear your feedback.
Thank you again for choosing Simple Heating Services!
Great customer experience
We had a new boiler fitted on a very cold day. The plumber, Roy was outstanding, he worked so hard and promised us that he would not leave us without heating and hot water.
He was here for over 10 hours and sure enough we had heating and hot water before he left.
His work was so neat and tidy and we're loving our new boiler.
I would highly recommend this company as we've had a great customer experience.
20 listopada 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Dave,
Thank you so much for your fantastic 5⭐ review! We’re really pleased to hear you had such a great experience with your boiler installation — especially on such a cold day.
Roy will be delighted to hear your kind words. His dedication to making sure you weren’t left without heating or hot water, and the pride he takes in his work, truly reflects the standards we aim for across our whole team.
We’re thrilled that you’re loving your new boiler, and we really appreciate your recommendation.
Thank you again for choosing Simple Heating Services!
Warm regards,
The Simple Heating Team
The company is professional and organised throughout
I have recently had a considerable amount of work carried out on my property by Simple Heating Systems. Because of this I had dealings with several members of the company from various parts of the organisation. Each individual was knowledgeable, helpful and very hardworking; hence the title of my review.
Thank you to all
Kind readers
Marcus Harrison, M26 1HX
28 listopada 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Marcus,
Thank you so much for your amazing 5⭐ review! We’re delighted to hear that your experience with our team was positive from start to finish. We pride ourselves on being organised, professional, and thorough, so it’s wonderful to know that every member of the team you interacted with delivered the high standard we aim for.
We’ll make sure your kind words are passed on to everyone involved.
Thank you again for choosing Simple Heating Services — we’re glad to have helped make your home warmer and more efficient.
Warm regards,
The Simple Heating Team
They worked very hard and did a really…
They worked very hard and did a really good job. The installer was friendly and helpful and I am very pleased with the installation of the new boiler.
11 listopada 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Pauline,
Thank you so much for your lovely review. We’re really pleased to hear that our installer was friendly and helpful, and that you’re happy with your new boiler installation. Your feedback means a lot to the team.
If there’s anything more we can do to turn that 4★ into a 5★, we’d love to hear from you!
Simple Heating.
Can't praise them enough
[Posting on behalf of my Father]
Had two heating engineers, Kyle and JonJoe to replace my entire heating system. They did an absolutely brilliant job from start to finish, can't praise them enough.
18 listopada 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Sarah,
Thank you so much for taking the time to share this lovely review on behalf of your father. We’re thrilled to hear that Kyle and JonJoe delivered such a brilliant experience throughout the installation. We’ll be sure to pass on your kind words to them — they’ll be delighted.
We’re glad your father is now enjoying his upgraded heating system!
Simple Heating.
Would higly recommend Ian
Would higly recommend Ian, hard working even worked late to complete the job so we wasn't left without heating and water. Cleaned all mess which was a great help nothing to much trouble great job by a great guy Thank you
24 października 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Thank you so much, Gillian! 🌟
We’re delighted to hear about your positive experience and that Ian went above and beyond to make sure everything was completed smoothly. We’ll be sure to pass on your kind words — he’ll be thrilled to hear them!
We really appreciate your recommendation and are so pleased you’re happy with the result. Enjoy your new heating and hot water! 🔥
— The Simple Heating Team
Amazing work
Absolutely fantastic.
The surveyor and engineers were so professional and very respectful of our home. Roy who performed the installation did an amazing job, he was so friendly and helpful during the work and so considerate when working indoors, he is a great ambassador for the company. The staff in the office were also very helpful in completing our application. We cannot fault any part of the process and are so happy with the end result.
23 października 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Thank you so much, Gary! 🌟
We’re thrilled to hear you had such a positive experience from start to finish. It’s great to know that Roy and the team made the process smooth, professional, and respectful of your home — we’ll be sure to pass your kind words on to everyone involved.
We really appreciate you taking the time to share your feedback and are so pleased you’re happy with your new installation. Enjoy the warmth! 🔥
— The Simple Heating Team
Amazing
Amazing ! From first contact to installation.
The surveyor and engineers were very respectful of our home, friendly, professional and very helpful when discussing options.
The staff we dealt with in the office were also brilliant,Gordon is a gem !
Ian and his team who carried out the work are a credit to the company. I cannot fault any of the process.
29 września 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Thank you so much for your amazing 5⭐ review!
We’re so pleased to hear that you had a smooth experience from start to finish. Our whole team — from the office staff to the surveyors and engineers — take real pride in delivering a respectful, professional, and helpful service.
We’ll make sure Gordon, Ian, and the installation team see your kind words — they’ll be delighted to know their hard work made such a difference.
We really appreciate your feedback and your recommendation. And just as a reminder, if you know someone who could benefit from the scheme, don’t forget you can refer them and receive £300 when their job goes to installation.
Thanks again for choosing Simple Heating Services!
Excellent Service
Rot was super efficient. He did a really good job and was very tidy.
16 września 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Thank you so much for your 5⭐ review, David!
We’re delighted to hear that Roy delivered excellent service and left everything tidy for you. We’ll be sure to pass on your kind words to him and the team. Your feedback means a lot to us, and we’re so pleased you had a positive experience with Simple Heating.
Fantastic job
From start to finish. The office staff explained everything down to last details. They surveyed the property beforehand to make sure of a smooth transfer of heating systems. The two gas engineers went above and beyond to make sure my property and install was respected and carried out to the highest standard. I can't thank simply heating enough for a fantastic job. Thank you once again to all involved in the installation. Would definitely recommend to other people. Thank you
5 września 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi Chris,
Thank you so much for your wonderful 5⭐ review! We’re thrilled to hear that everything was explained clearly by our office team and that our engineers went above and beyond to ensure your home was respected and the installation completed to the highest standard.
We’ll be sure to share your feedback with the whole team – it means a lot to know their hard work is appreciated.
Also, just a little reminder: if you do recommend us to anyone else, you could receive £300 through our referral scheme once their job goes to install.
We really appreciate your support and recommendation – thank you again for choosing Simple Heating Services!
— The Simple Heating Team
Professional and very helpful
Work was carried out and completed in a quick and stress free experience. The team was very helpful before the works began and during with any questions I had
9 września 2025
Opinia niezależna
Odpowiedź od Simple Heating Services Ltd
Hi John,
Thank you so much for your 5⭐ review! We’re really pleased to hear that everything went smoothly and that our team could make the whole process quick, stress-free, and easy to understand.
We’ll be sure to pass your feedback on to the team – they’ll be glad to know they could help answer your questions and keep you supported throughout.
We really appreciate you choosing Simple Heating Services and are always here if you need us in the future.
— The Simple Heating Team
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