Staff were so welcoming and professional. Our car we booked wasnt availble due to damage from previous car renters. We were upgraded for free which was even better! Clean car very fuel economical. W... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pick up phone prompts would not work from cairns airport, finally saw van arrive for another pax and made a run for it as stopped at another location. Pick up driver was watching soccer on his split... Zobacz więcej
Easy pick up and drop off. Friendly helpful staff. Great reliable car for a special family birthday getaway without breaking the bank.
Relatively quick transfer and good service at car pickup had us on our way about 1 hour after exiting the plane. Drop off was seamless and transfer was quick. Returned the car before the time speci... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.
Dane kontaktowe
251 Coward Street, 2020, Mascot, Australia
- 0280056696
- bz@simbacarhire.com.au
- simbacarhire.com.au
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Service was amazing and the car we…
Service was amazing and the car we received was exactly what we wanted and I’m immaculate condition. Would recommend!
Excellent Experience
Quick and easy airport shuttle. Friendly staff for car pick up. Quality cars ready for use.
👍 Seamless
👍 Seamless, shuttled on request for pick up, vehicle was near new, shuttled to airport on arrival at depot, staff service was excellent and informative.
Excellent service at the branch
Excellent service at the branch, car was fantastic
Very easy from start to finish
Very easy from start to finish. Quick check-in and drop off, no fuss. The way car rental should be.
That was the best hire car company I…
That was the best hire car company I have ever used so would be more than happy to recomonded them to anyone
Simba car hire in Perth
Seamless pick up and transfer from the airport terminal to the car hire office. We spent a bit of time at the office working out insurance (would recommend making sure you book insurance directly through Simba). The cars we hired were pretty new, clean, and had low mileage. Drop off was a breeze, with immediate transfer back to the airport. Thanks Simba!
When I returned the car and checked the…
When I returned the car and checked the car they just told me to get to there office without further investigation or inspection because they found out a scratch on the car and they think it's new I told them it's an old one and I showed them the picture they started raising there voice later then they found out it was an old one. Get me frustrated when they said that without me asking if it's a new or old one.
Timely service and friendly staff
Easy transfers from airport to pick up…
Easy transfers from airport to pick up vehicle. The car was clean and the staff were very polite and respectful.
Another wonderful experience with…
Another wonderful experience with Simba. Helpful staff, easy airport transition. No hidden fees or surprises.
Great car hire
Almost brand new car, exactly the requested model. Friendly and helpful staff.
The staff were fantastic
The staff were fantastic. The car was sensational. Shuttle service was excellent . Would highly recommend.
Great price rental
Easy to follow pick up, drop off
Quick service
Great price
Affordable car hire
Affordable car hire. Good airport transfer to and from Cairns airport. No fuss check in and friendly customer service. Would use again. Thank you.
Misinformation which cost us money
We arrived at the office and there was only one agent on duty. We had to wait about 15 minutes. The guy said he was alone which wasn't the case as another colleague came out about 5 minutes after we were seen. The agent, misquoted us for additional cover. Then we said we would like to reduce the length of the hire. To start with he said it would be difficult because we hadn't hired it direct with Simba. And so there may be a problem with the 'hiring agent' i.e. Airport Rentals. When I pressed him and asked him whether Simba would have an issue with a partial refund, he said no. We would get the refund from Simba but that we would have to write to Airport Rentals. So we changed our booking and reduced the days. If he had said Simba would refuse to do a partial refund we would have held onto the car. NOW, Simba are saying that they won't do a partial refund because they will have lost revenue, even though Airport Rentals don't seem to have a problem with it. This is unacceptable to us as the Simba agent gave us totally inaccurate information, and horrendous customer service, which they claim is at the heart of their business. And I quote the sign in their office: "Customers are the heart of our business. We place our customers at the centre of everything we do, wowing them with exceptional service and memorable experiences. They are the heart of our business". We were not wowed, and the experience was memorable for all the wrong reasons. The car itself was absolutely fine! Everything else was far from fine, and now I have to fight to get our money back. As a result I am likely to cancel my 2 week rental via Airport Rentals for the North Island, NZ (because of the 3rd party issue) and will definitely never use Simba again. Moral of the story - don't change your length of booking at the office, or better still - don't use Simba at all
Great car hire experience at Adelaide…
Great car hire experience at Adelaide airport. Shuttle was quick and easy. Excellent price. This was my third experience with Simba and I'll book again in the future
Allways on time
Allways on time. Car spotless staff very welcoming. Prices very very reasonable. I always use this company when available
Simple hassle free experience
Simple hassle free experience. Thank you. Kia Picanto was very fuel efficient as well. Would recommend.
An impressive new car rental company
A new car rental company that delivered an excellent all round experience
First time I've rented with Simba and I was really impressed. Friendly helpful staff, very competitive rates, new immaculately presented vehicles. Will definately rent from Simba again.
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