Silver Travel Advisor Recenzje 275

Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Faye has now arranged 2 holidays for us! She is very friendly and easy to discuss our requirements with. Having never used an agent before we are pleasantly impressed with how much easier it is!

Oceniono na 5 z 5

Jayne at Silver Travel provided an excellent service and we had the trip of a lifetime. Initially, she was able to book our New Zealand tour and flights for a lower cost compared to what we had be... Zobacz więcej

Oceniono na 5 z 5

So well organised, all went to plan, 8 flights, 6 cities, 11 hotels, numerous excursions ... welcome notes at each location and birthday celebrations thrown in. We had the best 5 weeks in NSW, Tasmani... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From start to finish everything was taken care of. Booking was easy, the flight, hotels and transfers were efficient and ran exactly as planned. We just arrived at the airport, dropped our bags and we... Zobacz więcej

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Here at Silver Travel Advisor, we’re a community of like-minded travel professionals, and with unrivalled experience as the voice of mature travellers we’re perfectly placed to bring together the complete travel package. From ideas and inspiration to advice and reviews, through to making your holiday booking we’re here to support you at every step.


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4,9

Doskonała

Wynik TrustScore: 5 na 5

275 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Jayne provides an excellent service

Jayne provides an excellent service. I was originally unsure as to where to go for a luxury holiday with some winter sun. Jayne provided me with several options and when I finally funnelled it down to two alternatives , she gave her valuable knowledge about the pros and cons of each option. Once booked communication and updates were regularly sent. I would 100% recommend Jayne if you are looking for a holiday, but don’t have a clue where to start.

17 listopada 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Hi Neil, thanks so much for taking the time to leave this review. We absolutely love being able to provide a few options to spark your wanderlust, and with Jayne's expertise we're sure you're going to have an amazing holiday! Thanks again

Oceniono na 5 z 5

Holiday to Gran Canaria

Once again we were more than happy with the excellent service provided by Jayne Kerrigan in organising our recent holiday to Gran Canaria She is always so efficient and extremely helpful throughout the whole process.

14 listopada 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thanks Linda, we're so pleased you enjoyed your holiday and we look forward to supporting you with future trips!

Oceniono na 5 z 5

Deborah Degrassi has been phenomenal

Deborah Degrassi has been phenomenal. Above and beyond! Booked two cruises for my Father who’s in his mid eighties. It looked like he may have to cancel the second one after a health scare. Deborah spoke with the operator and kept the booking open until we knew more. Fortunately he could go and he had a whale of a time!!! My Dad needed additional support through the booking process and Deborah was there to offer it to him. She’s so patient! Highly recommended!

10 listopada 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thanks so much for your lovely feedback for Deborah! She's a great asset to our team and I'm delighted she was able to help your dad with not one but two cruises!

Oceniono na 5 z 5

Lorraine was Amazing

I wouldnt use anyone else to book my holiday’s. Lorraine listened to my requirements and provided the perfect holiday for us finding us a great deal. She took care of everything including booking our seats arranging our private transfers and prnting our tickets. She then emailed me while we were away with confirmation of our hotel pick up. A streamless process from start to finish thank you Lorraine x

2 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Hi Debbie, thanks so much for taking the time to leave such lovely feedback. We'll be sure to pass this on to Lorraine too and look forward to helping you with your future holidays!

Oceniono na 5 z 5

Very helpful

Marie was very helpful in sorting a complicated itinerary for me, and answering my numerous queries.

7 listopada 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thanks Rosemary, we're delighted to hear Marie was able to help!

Oceniono na 5 z 5

Speedy service

My advisor Deborah Degrassi once again came up trumps!! Got me the best price on a holiday with Jet2 for next year by moving quickly for us to get it booked!! The price has increased only hours later!!! Thank you so much Deborah!! Fantastic service as always 👏

30 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thanks Lisa! It's great to hear Deborah was able to help and get a great deal for you. Have a great holiday as and when it arrives!

Oceniono na 5 z 5

So good - I’ve come back for more!

I was so pleased with my trip to Dubai, that I asked Kerry to look into booking a trip to Sydney, Australia for 2025 It’s a two stop destination Dubai / Sydney and we need 2 bedrooms. Came back with a number of suggestions and we’ve ended up with a beautiful apartment hotel right in the hub of Sydney and with a swimming pool to boot. Great value for money and can’t wait to experience the delights of Australia.

1 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Hi Laura, thanks so much for your feedback and your second booking! We're so pleased Kerry was able to find the perfect trip for you. Enjoy your holiday in Australia! Thanks

Oceniono na 5 z 5

Great service, excellent holiday experience

We have booked many holidays and cruises with Julie Crumpton and have always received excellent service. She always goes above and beyond what we expected.

20 września 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Hi Ray, thanks for your feedback and we're delighted Julie is always able to help!

Oceniono na 5 z 5

On booking a river cruise on the Rhine

On booking a river cruise for next year, my sister and I were very well assisted by an advisor of Silver Travel associated with Hays Travel. Her name is Deborah Degrassi. This efficient advisor spent a great deal of time looking for the cruise which would suit our needs and came up with an appropriate cruise. She totally understood what was required and appreciated our needs so that we can safely relax now and know we are in good hands. Everything was done on the phone by me on behalf of my sister and myself. All quieres were answered efficiently and well and everything has been documented by email. Deborah showed empathy and understanding concerning the cost, the facilities we required and the travel to the cruising point as we live at very different parts of the country. |I cannot give more praise for the excellent experience I enjoyed in the booking this holiday and we hope that the cruise itself will be equally rewarding and an enjoyable experience.
I would emphasise that the facility of speaking to a person who could direct us through all the requirements of information to finalise the booking made me realise how important relationships can be when entering into a contract of thousands of pounds. To do this as an online form, the holiday booking would not have happened!

26 września 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Hi Gillian, thanks so much for your lovely review, we're delighted to be able to assist you and take care of your holiday booking. I hope you have a wonderful cruise when you travel next year! Would you mind updating your review to include the name of the Advisor you booked with? Thanks Kerry

Oceniono na 5 z 5

I was really impressed by how well she matched my needs. Happy to recommend her to anyone

Debbie (Deborah Degrassi)did a great job finding me 3 great holidays, one of which I have already booked. The other 2 Im still planning to take in the next few months.

She did some excellent research and I was really impressed by how well she matched my needs. Happy to recommend Debbie to anyone! Also sorry for not naming her in the original review. My bad.

25 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Hi Gerry, thanks for taking the time to leave a review, and I'm so pleased we were able to three holidays for you. Would you mind updating your review to include the name of the Advisor? Thanks

Oceniono na 5 z 5

We booked an All Inclusive holiday to…

We booked an All Inclusive holiday to Greece with Linsay, highly recommend her from start to finish the whole process was seamless, all our requirements taken into consideration. Linsay maintained contact with us and kept us up to date at all times, thank you so much for a fantastic experience.

8 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thank you for your kind review!

Oceniono na 5 z 5

Great personalised service

Great personalised service. Helped us find exactly what we wanted from a holiday

5 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thanks for taking the time to send us your review, we are really pleased you were happy with the service.

Oceniono na 5 z 5

Great Villa in Croatia

We booked a Villa in Croatia through Marie, who made the whole process super easy!

We were away for our 40th birthday celebrations and the villa was just perfect for our needs!

Saved us lots of time researching and found us a great price!

28 września 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thank you so much for your lovely review! We are delighted to hear that the villa in Croatia was the perfect fit for your 40th birthday celebrations. It’s great to know that Marie could help make the booking process easy and save you time. Wishing you many more wonderful trips in the future!

Oceniono na 5 z 5

The Dream Holiday Experience, All Thanks to Sophie!

Where do I even begin? Booking a holiday can often be a bit stressful, but Sophie made the entire experience feel like an absolute breeze! From the moment we reached out with our (very specific!) requirements—British Airways loyalty points, room preferences, travel dates—you name it, Sophie handled everything with total professionalism and ease.

We had unique flight needs, which involved liaising with British Airways directly (not always the easiest of tasks), but Sophie absolutely nailed it! Every detail was meticulously taken care of, and for the first time ever, I didn’t have to organise a single thing. It truly felt like our holiday from the second we stepped foot in the airport.

What made it even more special? The personal letter she arranged for us to receive after check-in. Such a thoughtful touch that really took the experience to the next level. It’s the little things like that which show she genuinely cares about her clients' experience.

If you're looking for someone who not only gets the job done but does so with heart and precision, Sophie is your go-to. Thanks to her, we had the most relaxing and enjoyable holiday we've ever experienced—and we can't wait to book with her again!

21 września 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thank you for the lovely review! We're delighted Sophie made your holiday planning seamless and stress-free. It’s great to hear that her attention to detail and thoughtful touches made your trip special.

Oceniono na 5 z 5

A fabulous asset

Jayne is a fabulous asset to silver travel.
She is very knowledgable and offers a great depth of experience to enable the right holidays for her clients

14 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thank you for your kind words! We're thrilled to hear that Jayne’s knowledge and expertise helped create the perfect holiday experience for you. She truly is a valuable part of our team!

Oceniono na 5 z 5

First Class Customer Service from Sue Lord at Silver Travel Advisor

We discovered Silver Travel Advisor at the London Destinations Holiday and Travel Show in Feb 2024 and were immediately impressed with the knowledge and helpfulness by the advisors on the stand. They took time to listen to our aims and suggested various tours straight away - their first hand experience of the area, and advice (pros and cons alike) was refreshingly honest and reassured us we were in safe hands. A week or so later, during our further research and booking, we were looked after by Sue Lord who has been absolutely amazing. She has been so patient, knowledgeable and has taken time to really get to know us and what we want, and tailor the tour operator/destination to our needs. We have now booked two holidays through Sue, the second being a more bespoke private tour which needed a lot of research on hotels, flights and destinations by Sue. She has been unfailingly helpful and extraordinarily patient with us as we made our minds up. As well as researching and booking our holidays she has helped on queries with insurance, general country-specific matters, and and took time to call us before her own annual leave just to make sure we were happy with arrangements for our upcoming holiday prior to her absence. That sort of service is really the icing on the cake and we will definitely be contacting Sue again for future holidays.

11 października 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thank you so much for leaving such a kind and detailed review. Its very much appreciated.

Oceniono na 5 z 5

Sophie went above and beyond...

I recently had the pleasure of booking a trip with Sophie Cayley, words can not describe how impressed I was, my overall experience was excellent from start to finish.

Sophie went above and beyond to find the best package and was available to answer all of my questions promptly during the process of booking.

From the moment I arrived in Crete, everything ran smoothly. Our baggage took a while to come out and our transfers came to find us and ensure we were safe, the accommodation exceeded my expectations. With a personalised letter from Sophie with emergency numbers in case of any issues during our stay.

She completely delivered on the aim for convenience, and unique travel adventures. I will definitely be using her services again for future trips!

21 września 2024
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Odpowiedź od Silver Travel Advisor

Thank you for taking the time to leave such a lovely review for Sophie. We will definitely pass this on to her.

Oceniono na 5 z 5

Jayne our Travel Agent pulled it out…

Jayne our Travel Agent pulled it out the bag again! We had an absolutely fabulous holiday that was researched and booked by Jayne!! We would thoroughly recommend staying at The Valentin Somni in Peguera Majorca! The hotel was super clean everywhere and smelled fresh and clean in every part of the hotel! The food was delicious and we did not need to go out to any other restaurants in the area for our evening meal! The only negatives were the Jet 2 Rep did not come to our hotel for 5 days so we couldn’t book any excursions with them. The tea and coffee facilities in the room were only complimentary for the first night then you had to pay for them to be refilled. Apart from that we can’t thank Jayne enough for suggesting this holiday and for taking care of all the arrangements for us!

17 września 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Hi Martin, thanks for your kind words regarding Jayne and The Valentin Somni! Much appreciated.

Oceniono na 5 z 5

We recently used Kerry at Silver Travel…

We recently used Kerry at Silver Travel to book our family summer holiday. From start to finish the process was seamless. Excellent communication and took all our considerations into account and we had a fantastic holiday.
Would highly recommend and will use again for future bookings. Thank you Kerry

30 lipca 2024
Opinia niezależna
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Odpowiedź od Silver Travel Advisor

Thanks Annette for your recommendation regarding Kerry, glad we've got your holiday sorted!

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