I ordered 3 heart necklaces with the infinity symbol on them. They arrived 4 days later. They are absolutely beautiful I am so glad I took a leap of faith and ordered them. They come in a beautiful li... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Awful service and rude. Bought a necklace sent it back only to be told I had worn this. I had not they did refund after I complained and now they have emailed me to say I cannot purchase again from th... Zobacz więcej
Absolutely gorgeous jewellery from this site. Always comes beautifully wrapped and with a little chocolate in the box 😊 I got my 1st ring from here about 6/7 months ago and it still looks just as... Zobacz więcej
I had been looking for the Ruby earrings for a while, so when they appeared at 30% off I couldn't resist!! They arrived two days later, beautifully packaged with an added treat inside. The earring... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Silver by Mail in the UK offers the largest exclusive collection of handmade sterling silver jewellery from around the world at the most affordable prices.
Dane kontaktowe
Freepost RTLH-ZKYB- RYSA Silver , NG4 1BR, Nottingham , Zjednoczone Królestwo
- 0345 307 3297
- contactus@silver.uk.com
- silver.uk.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My wife loved her new earrings
My wife loved her new earrings.
The communication was great from first contact to delivery.
Thank you.
Had it 5 weeks and already gone brown
Bought issimo necklace on the 20/11/25 today's date 01/01/26... And the thing is already turning ( BROWN.) what a piece of CRAP 😭......
Worst purchase ever made
Found I could not fasten these earrings by myself, my husband tried to fasten them for me but also found them difficult, whilst trying to fasten them we lost one of the small silver beads and could not find it anywhere.
This must be the worst purchase we have ever made from Silver By Mail.
Ordered an engraved ring with Louis on…
Ordered an engraved ring with Louis on it and it looks like louig and they don’t care. Thanks she will love the ring with her son louig on it .
Excellent service and the necklace and earrings are superb quality, many thanks.
Excellent service
Great experience
Great experience, my items arrived within a few days, gorgeously packaged with a chocolate in each box and cleaning cloth. Items are of great quality. I will DEFINITELY ordering again! A very happy customer
Excellent customer service
The customer service at Silver by Mail is EXCELLENT !!
I’ve bought many items of their beautiful jewellery, and never had a problem.
I highly recommend them !!
Kim L.
My mum found a gorgeous 3 stranded…
My mum found a gorgeous 3 stranded bracelet on their website that she liked. I bought it for her birthday. 3 months later one of the strands broke in 2. I contacted the customer service team to see if it could be repaired or another to be sent. I sent photos to prove the bracelet was broken. The customer service I received was shocking! They said that my mum had snapped it and there’s nothing they can do as it is “wearer error”. They were ever so rude. I suggest that you spend your money elsewhere so that you don’t become disappointed. Silver By Mail please consider your customers and treat them with respect.
Fantastic customer service and ring was…
Fantastic customer service and ring was perfect just what I wanted
Although my order took a little longer…
Although my order took a little longer , customer services replied promptly to my email enquiries and gave me updates. The jewellery I ordered was better than expected . Service and products 5*
Excellent product and service
The ring broke
The ring broke - a stone fell out - and i contacted them.
They need photos and would require the item to be returned. Presumably registered. I can't do this as I am severely disabled and bedbound.
I just wish business understood the needs of the disabled.
Expensive bracelet (£109) bought for a…
Expensive bracelet (£109) bought for a milestone birthday turned black after one wear and stored away in jewellery box as was saved for special occasions. Customer service told me to return it for inspection (costing me over £8), tried to clean it then returned it to me saying nothing they could do. Very poor customer service, no apology, empathy or offer of recompense. I will no longer spend money at this company. AVOID!
Silver Dot Necklace
Great service and great price! Would definitely recommend 👍🏻
Gorgeous items
Gorgeous items, lovely packaging and little treat hidden in the box ! Very personal touch and nice to support a local business
Excellent communication and fantastic…
Excellent communication and fantastic products. Highly recommend
Great service and good quality silver I…
Great service and good quality silver I have bought many items
Doświadczenie Trustpilot
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