Sigma Sports - Hampton Wick Recenzje 

1212
Wynik TrustScore: 5 na 5

4,8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... Zobacz więcej

Oceniono na 5 z 5

Came collected my cube agree c:62 pro Great experience in measured up and feeling comfortable on the Bike by Matthew great asset to the company. All staff are friendly and very welcoming if you’re ar... Zobacz więcej

Oceniono na 5 z 5

Salvo was excellent! I have a very good understanding of bike fits or so I thought and Salvo explained things to me in such a way it really opened my eyes and made a lot of sense. In the end I... Zobacz więcej

Oceniono na 5 z 5

Collected my new cube agree C:62 pro Bike Had Matthew look after me adjusted my Bike position fantastic service. Matthew is a great asset to the company. The whole entire Sigma sports team are fantas... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Sklep z akcesoriami rowerowymi
  3. Sklep dla biegaczy

Napisane przez firmę

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Napisane przez firmę

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Dane kontaktowe

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Zjednoczone Królestwo

  • 0333 006 8833

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1212)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3132

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent bike fit service

Had a bike fit with Salvatore to determine the correct size and fit for a TT bike I wanted the order: it was clear he was highly knowledgeable and invested throughout in ensuring I obtained the best fit for my requirements. I ordered the bike on the day (with its specification adjusted as per Salvatore's suggestions) and returned two weeks later to pick it up, when Salvatore ensured that the bike was set up in accordance with his measurements.

I've now competed on the purchased bike and, without doubt, the bike fit was worth every penny: the ride is so comfortable and stable that I can now concentrate on pushing my performance instead of enduring the discomfort I'd felt on my previous bike. As such, I wouldn't hesitate to recommend Sigma Sport's bike fit service.

18 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great shop

Great shop. Great staff. Products you can be assured are quality. Backed up by excellent customer service.
Purchased Pirelli Cinturato S gravel tyres in 700x 40c for mixed, loose and soft soil perfect for Richmond's Park Tamsin Trail, riverside towpaths. On offer, affordable.

5 maja 2026
Oceniono na 5 z 5

I had a really excellent experience…

I had a really excellent experience with Sigma Sports. I took my bike in for an inspection and the team did a fantastic job—thorough, professional, and clearly very knowledgeable. They quickly identified the issues and got everything fixed to a high standard, leaving the bike running better than it has in a long time.

A special mention to Milo from the sales team as well—he’s been consistently helpful, approachable, and genuinely interested in making sure I had the right setup and advice. That kind of service makes a big difference.

All in all, a top-notch shop with great people. Wouldn’t hesitate to recommend them.

29 kwietnia 2026
Oceniono na 5 z 5

Frameset repair

The staff at Hampton Wick were very helpful throughout in diagnosing problem and fixing frameset (downtube storage). Thankyou all:)

14 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

This is not the first time

This is not the first time! I have been a regular sigma customer and lately I found the store staff very unhelpful with a poor attitude- this time was the workshop staff.

25 kwietnia 2026
Logo Sigma Sports - Hampton Wick

Odpowiedź od Sigma Sports - Hampton Wick

Hi Ricardo.

Thank you for taking the time to speak with me about your recent experience in our store and with a member of our workshop team.

I’m very sorry to hear that your visit did not meet the standard of service we aim to provide. We always strive to deliver clear, respectful, and helpful support to every customer, and I apologise that this was not your experience on this occasion.

I understand that, as someone who may not consider themselves an experienced rider, it can be frustrating to describe an issue without knowing the technical terminology. It’s our responsibility to ensure that everything is explained clearly and patiently, regardless of a customer’s level of knowledge. We clearly fell short of that expectation here.

I’m pleased that we were able to resolve the issue with your bike promptly, but that does not diminish the importance of your overall experience. I will be reminding our workshop team of the need to communicate more effectively and to be especially mindful when assisting customers who may be less familiar with technical details.

Thank you again for bringing this to our attention. If there is anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,
Stuart
Hampton Wick Workshop Manager

Oceniono na 1 z 5

Products tend to fail a lot ... very bad experience repeated

I am not sure what is wrong but bough a Garmin HR Monitor, which did not connect at all to my Garmin Unit despite correctly linking. I exchanged it and the new one does not connect either. I have a bitter aftertaste again, not the first time when purchasing items from Sigma. Always a high level of failures and exchanges.

25 kwietnia 2026
Logo Sigma Sports - Hampton Wick

Odpowiedź od Sigma Sports - Hampton Wick

Good afternoon,

Thank you for taking the time to leave your feedback. Firstly, I am sorry to hear you are having issues with your Garmin unit. Trustpilot is to review the service we offer, as opposed to the products themselves, however will be more than happy to find a solution to this issue for you.

This does sound like it could be a deeper connection issue between your headunit and the hr monitor, if the same items are not working the way you intended- two times in a row.

My best advice for this situation would be for you to come into the store with your HR monitor and head unit so we can take a look at them both together. This would then enable us to have a better understanding of the pairing issues you are experiencing.

I have reached out to you directly via email to arrange a time for you to come into the store, as well as someone to assist you and hopefully resolve this.

I look forward to hearing from you.

Kind Regards,
Max
Store Manager

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