Shuropody Recenzje 

1505
•
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Boots received ok but attached was a discount label “was £60 now £45” but I was charged full price. After only a few wears, material on heel has started to peel off. Hasn’t been particularly wet so th... Zobacz więcej

Oceniono na 4 z 5

I bought the insoles because I was impressed by the insoles in the shoes I bought at Cramlington. These aren't the same but are very comfortable. However, they aren't as wide as those in the shoes I... Zobacz więcej

Oceniono na 5 z 5

Website was easy to navigate, emails arrived with expected delivery time, products delivered of good quality ordered 2 pairs of slippers for nana. I would have liked to have had an option for a fas... Zobacz więcej

Oceniono na 2 z 5

Ordered 2 pairs of slippers on 21st October, arrived 28th November. No updates from them to explain why taking so long. Emailed customer services first time and told delay was possibly due to wareho... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z butami
  2. również w kategorii:
  3. Pielęgnacja stóp
  4. Podiatra

O Shuropody

Napisane przez firmę

Shuropody started looking after customers' foot healthcare back in 2007 - fast-forward to 2022 and we are now the UK's largest podiatry business with over 100 podiatry clinics across over 40 stores and we are proud to look after more than 300,000 patients that visit our stores and clinics every year.

At Shuropody we are really passionate about great foot healthcare because we know that our feet are the most used and abused part of our body. We also know the average person will, in their lifetime, walk the distance equal to walking around the world five times! We also know that we have 26 bones, 33 joints and over 100 muscles, tendons and ligaments in these incredible feet, so that’s why we are so passionate about delivering great foot healthcare to all our customers.

Our 120+ fully qualified HCPC registered Podiatrists offer great foot healthcare service everyday, in every store, from free foot health checks to soothing foot baths to detailed biomechanical assessments and we can absolutely say that no other footwear retailer in the UK can offer its customers this level of footcare services - we are the UK's No.1 for outstanding footcare service.

Our stores are all about great foot healthcare and we have three key areas in-store to support our customers needs:

1) Our Footwear Department - featuring some of Europe’s leading footwear brands, such as Hush Puppies, Josef Seibel, Rieker, Joya and our own WideFit+, Elite and Shuropody ranges designed in conjunction with our senior podiatry team.

2) Our Exclusive Footcare Department - this department offers a wide range of services and products from our 3D digital foot scanning equipment service, FootBalance, which delivers totally customised insoles while you're in-store, to our great range of off-the shelf orthotics, creams and foot lotions etc.

3) Our Podiatry Clinics - we have over 100 of them now, all staffed by HCPC registered podiatrists who deliver a great range of foot healthcare services to hundreds of thousand of patients every year

Our website offers the great range of footwear you'll find in store along with a range of online exclusive brands including Sandpiper, Superga, Suave, Cotswold and Skechers.

We have a promise at Shuropody and that promise is that we will always provide all our customers with the highest standard of service in our clinics and in our footcare and footwear departments.

Visit us in store or at our website www.shuropody.com.

The Shuropody Team


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(1505)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Unimpressed

It was easy to buy, the product was good, but the shipping was poor and the customer service was even worse :(

16 września 2024
Oceniono na 1 z 5

Placed order and never received shoes

Placed order and never received shoes. Money still taken from account.
Sent multiple emails with no reply and contact number always engaged.
Today received a reply form Returns team delay due to change in UK warehouse & will receive delivery status update shortly. Waiting ….

24 września 2024
Opinia niezależna
Oceniono na 5 z 5

I always buy my boots from Shuropody

I always buy my boots from Shuropody. They are so comfortable right from the start. I also like the styles of the boots

16 września 2024
Logo Shuropody

Odpowiedź od Shuropody

Hi.

Thank you so much for your recent review.

I'm pleased to hear that you are happy with your order, we really appreciate you leaving us a positive review.

We do look forward to hearing from you again in the future.

Kind regards,
Shuropody

Oceniono na 1 z 5

Ordered shoes

Ordered shoes , they took my money, never received shoes, no answer to my emails. Just read they had gone into liquidation a week before I ordered. I don’t understand why they were still taking orders and peoples money 🤬

14 września 2024
Opinia niezależna
Oceniono na 1 z 5

I ordered a trainer not revieved

I ordered a trainer order #26501 on the 30th of August,till now nothing.
The number to call in Coventry never goes through and sent email twice.
Atleast my money should be refunded I believe.Hightly disappointed

30 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Very pleased with my purchase and the…

Very pleased with my purchase and the quick service

27 sierpnia 2024
Logo Shuropody

Odpowiedź od Shuropody

Hi.

Thank you so much for your recent review.

I'm pleased to hear that you are happy with your order, we really appreciate you leaving us a positive review.

We do look forward to hearing from you again in the future.

Kind regards,
Shuropody

Oceniono na 1 z 5

Sent the wrong shoes

Sent the wrong shoes and now not answering my emails. I Also sent a message on the website but no reply from that either. No phone number to call so stuck waiting. Very frustrating and disappointing.

27 sierpnia 2024
Oceniono na 5 z 5

Easy ordering

Easy ordering, quick and efficient delivery and great pair of boots, would recommend and would shop again...

27 sierpnia 2024
Logo Shuropody

Odpowiedź od Shuropody

Hi.

Thank you so much for your recent review.

I'm pleased to hear that you are happy with your order, we really appreciate you leaving us a positive review.

We do look forward to hearing from you again in the future.

Kind regards,
Shuropody

Oceniono na 4 z 5

I bought the insoles because I was…

I bought the insoles because I was impressed by the insoles in the shoes I bought at Cramlington. These aren't the same but are very comfortable. However, they aren't as wide as those in the shoes I got. They're narrow under the arch of the foot, but beautifully padded, especially at the big toe where I need it.
So disappointed that Cramlington shop has closed 🥲

27 sierpnia 2024
Oceniono na 1 z 5

Wrong Item

Sent me slippers in a different size instead of the trainers ordered. Still haven't had a response to my email after several days.

27 sierpnia 2024
Oceniono na 1 z 5

Dreadful! Had to get refund via Paypal

Shoes didn't fit, I needed to return them but there was no paperwork in the parcel. I emailed 3 times but never had a reply, messaged via social media but again no reply. Phone rang out for an hour, no reply, on 3 occasions. Dreadful experience! In the end PayPal refunded me.

24 sierpnia 2024
Opinia niezależna
Oceniono na 3 z 5

Great delivery but no forms inside for…

Great delivery but no forms inside for return. Went to the shop in Kingston to return to find that the shop was permanently closed. They should disable the link to the store locator as all shops have now been closed according to the information on Google. It would have been appropriate to acknowledge customers via Shuropody website that currently they operate online only. Very unprofessional…wasted time and money to go personally to Kingston Shuropody to return the shoes.

24 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Shuropody Exeter owes me money

Went for my appointment today to find Exeter shop closed. No notification. They owe me for 3 treatments. A review said it closed a month ago but contacting my bank for charge back today as soon as I knew I found I was a fortnight too late!!!! Furious about lack of consideration shown by this company

21 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Get a refund through chargeback

I have finally managed to get a refund on the treatment plan they could not honour through charge back.

Any customers in a similar position should contact their bank.

23 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Ignorant company

I have tried numerous times to ring you and the number is constantly engaged. Sent so many emails which have been ignored and its really annoyed me. I received my trainers instead of a pair of size 6 I received one 6 and one 5 that's not a pair of 6's. I would like to return them but without a label I can't. What sort of company are you ripping people off with odd shoes. I want my money back

5 sierpnia 2024

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