Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Eluxury 247 delivers as always! My items are even nicer in person: kudos to Audrey!! On the other hand, SS sent my purchase without the commercial invoice twice and FedEx had to resend it back to SS... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Trying to buys everal "mui-muiw' those Hawawii print dresses. What is wrong this site? "Best Lives Shops"--great prints great prices.. I press in the printed dress. Comes off another dress. love t... Zobacz więcej

Oceniono na 5 z 5

I've been a shopshops customer for years (love you Mumu!) and have purchased probably 10+ designer vintage handbags, new but discounted shoes, clothes, accessories, etc. The live shows are fun, I love... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response afte... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z dodatkami
  2. Sklep z torebkami

Napisane przez firmę

Welcome to ShopShops! The award-winning global livestream shopping app for fashion, beauty and lifestyle. Download ShopShops to discover authentic new and pre-loved designer goods and unlock the best deals. Join our global community for the shopping obsessed!


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

79 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Customer service is terrible

Customer service is terrible. Shopping takes super long and some of the vendors don’t disclose the call outs properly. Terrible refund policy when you don’t get what you describe. If you ask for a refund they ban you from shopping again

19 sierpnia 2024
Logo Shopshopslive

Odpowiedź od Shopshopslive

Hi Farhana - I'm so sorry to hear about your experience. It looks like we have issued you a few return shipping labels to return your items back for a refund. However, filing a chargeback with your credit card company is against our terms of service, which is why you are unable to make further purchases. I hope that clarifies things!

Oceniono na 3 z 5

I have had good experience with most…

I have had good experience with most shops but a couple of shops having problems .
First one did not disclose there was a rip in leather of handbag and bag smells of smoke.
The other order is lost and have been getting the run around from Seel, insurance I’ve paid for all of my purchases .
Beware of who you shop
From on this forum

16 sierpnia 2024
Logo Shopshopslive

Odpowiedź od Shopshopslive

Thank you for your review. We appreciate learning about your experience. Please let us know if you need any additional support by reaching out at https://www.shopshopslive.com/pages/contact.

Oceniono na 4 z 5

James always helps me out

James always helps me out. This last situation was the best experience I’ve had.
James dealt with my situation quickly and it was not ignored. I’m not happy with some of the sellers on the app that are dishonest but customer service will handle the issue and for that I’m grateful. They thought they could get away with it but James got me my partial refund for not sending what was promised. Thanks James!! LOL

15 sierpnia 2024
Logo Shopshopslive

Odpowiedź od Shopshopslive

Thank you for your review and feedback. We're so glad you had a good experience with our customer service team!

Oceniono na 5 z 5

Just got a Céline boots from them and I…

Just got a Céline boots from them and I got the item within in 4 biz days! That’s amazing and I love the boots so much! The original price is over 1k and I got it in a little bit less than $400. Definitely will follow and keep shoppinggggg! Love it!

5 sierpnia 2024
Opinia niezależna
Logo Shopshopslive

Odpowiedź od Shopshopslive

Thank you for your review! We're so glad you got your Celine boots so quickly and that you love them! Happy shopping!

Oceniono na 5 z 5

I have bought many bags from Japan and…

I have bought many bags from Japan and the U.S. on this app. No issues.

8 lipca 2024
Opinia niezależna
Logo Shopshopslive

Odpowiedź od Shopshopslive

Thank you for shopping with us and for taking the time to share your review! We're delighted to hear that you're enjoying your experience on ShopShops—it means the world to us.

Oceniono na 1 z 5

1/2 star for this store

1/2 star for this store. Please do not buy bags here or in any of the live show store. Super delayed shipment and zero customer service. you’re on your own and most of the stores ate scammers! pls report any issues to BBB. They have no return and if you return or do not pay the import taxesz You will pay for return shipping of $300 plus. It means you cannot return. Pls report any issues to BBB USA about this shop shops.

1 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

36D bras…

I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response after numerous contacts. They waited to acknowledge me until the 30 day return policy had passed & have offered me my shipping cost back, a 15% discount & to keep the useless bras as if I'm a storage unit. They have since offered me 25% but I feel that I am justified in requesting a refund for items that were improperly advertised.
I wish I would have read the reviews first.

15 maja 2024
Opinia niezależna
Logo Shopshopslive

Odpowiedź od Shopshopslive

Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Providing high-quality products that match their descriptions is a priority for us, and we hope to have the chance to regain your trust in the future.

Oceniono na 1 z 5

Warpdoor/shopshops

Horrible. Do not buy from warpdoor japan ltd nor ShopShops. They sent a fake Louis Vuitton cardholder and i lost $523.00. It cost more than the Louis Vuitton store. They are scammers. Please don’t buy from them. Read all the other bad reviews.

3 maja 2024
Opinia niezależna
Logo Shopshopslive

Odpowiedź od Shopshopslive

We’re truly sorry to hear about your experience and believe we can make things right. We take authenticity very seriously at ShopShops. If a product is determined to be inauthentic, we will certainly refund the item, and the seller may be banned from the platform. You can read more about our process on that in our terms of service: https://www.shopshopslive.com/pages/terms-of-service. Please reach out to our team at service@shopshopslive.com with your order information so we can look into this for you. We hope to have the chance to regain your trust in the future.

Oceniono na 5 z 5

Great deal and fast shipping!

I purchased a Theory 100% cashmere sweater and an LV carryall in monogram. The shipping was super fast, and the price was great! The LV bag is also authenticated by Entrupy! will come back for more!

1 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Still waiting on my order

Hey I’ve ordered a Louis Vuitton bag on march 28 2024 I paid an amount of 252.64 dollars ,a small sling bag
Today is the 14 April I’m still waiting on my bag
Is there anyone who can help me get in touch with ShopShops and please get back to me
My order number is 2303241101039707

28 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Don’t order from this app

Don’t order from this app. I ordered a Celine nano two way bag and it’s been more than 20 days no delivery it says in the app that it’s been shipped but it’s not. I tried to chat the seller and the contact support on their app but no answer. This app is a scam

20 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Delivery and customer service sucks!

It takes forever for them to send your item, I have one item that says processing until now and I ordered it last November 25,2023 and it also said it will be shipped from NY. On the website when you order it says that 3 days for same country and 21 days for international. I already contacted shopshops customer service too. The only fast delivery that I never expected to happened is their cheap mystery boxes, do not fall for it! And also, seller WARPDOOR Japan LTD refunded me for my item after two days from buying the item and told me that it was sold at the shop. I am hoping to get my last item delivered or just get my refund.

11 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Received fake purse

Received fake purse. Got it authenticated by Real Authentication, and now they're taking forever respond to my emails of concern. They do not stand by what they sell and their guarantees of authentication.

No seller is safe - even Mumu, who is the most popular person on this app.

26 września 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej