I returned my goods after 8 days from ordering online using there returns label. I paid £139.99 for the goods plus £6.95 delivery making £146.94 in total and they only refunded £141.99 leaving me £4.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I returned my goods after 8 days from ordering online using there returns label. I paid £139.99 for the goods plus £6.95 delivery making £146.94 in total and they only refunded £141.99 leaving me £4.... Zobacz więcej
Reakcja na opinię
We are new customers to this company. We have purchased 2 orders both have been exactly as described. Arrived promply and well packaged. Basically what their presenters say is spot on . No waffl... Zobacz więcej
No negatives. Ordered online and was dispatched and received quicker than I anticipated. Product received as expected and works a treat as they said on TV! Would most certainly order again and recomme... Zobacz więcej
I bought the steam cleaner before at a higher price, and it came within days, well packaged both parts in one box together, brilliant so happy that I didn't hesitate in buying it again for my daughte... Zobacz więcej
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Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
For some Reason the delivery company said my address was not valid,,
I email a few times till it eventually got it resent ( to the same address) so I think it was delivery company that got it wrong ,,
Everything went fine except the delivery. I was advised to expect the parcel on July 2nd, it arrived on 23rd June, the parcel was left out in the open and luckily for me a neighbour happened to notice it sitting outside my garden gate. I didnʼt get any kind of noticifcation that my parcel had been delivered. Better communication required!
Excellent Beldray light weight with tools over the moon. Prompt service
Delivery took too long and was not kept informed via tracking - I had no idea if or when product would be delivered
I paid for RDM F15 Sky Ranger Pro HD Drone Bundle .I received a RDM F15 Ranger Pro HD Drone Bundle. I was told I would receive my money back if I paid for its return. I would not receive a replacement For the money I paid originally I would have to pay full price and postage. Would never use shopontv ever again I did involve Paypal. a waste of time
Excellent product and great price, just a pity that they don’t deliver to mainland north eastern Scotland and I had to travel 4hrs south to Glasgow to my nieces house to pick it up myself. I would understand if it was away out on the islands or remote highlands but Lossiemouth is where the only RAF base is in Scotland and is on the mainland 5 miles outside of the nearest city Elgin. I really think that this should be looked into and changed as it will put me and many thousands more off buying products from them
Tbh I have had chance to try the product yet but the delivery was quick when I've tried it il give you a feed back thanks
I'm still waiting for my 3rd part of my order this is 4th email I have sent. I fill you not en treated please refund my money that you.
Over £150 item never arrived! Tried to email company to recieve an email back saying thier courier left it in an unsafe place and didnt even tell me it had been delivered. Item was no where to be found. Followed up and was told its not thier problem and to contact the police. Police contacted, crime number given to ShopOn Tv. Followed up again by email only to recieve the same generic reply, so they didnt even read the email to see I had done as they asked. I called the company and explained it all to the call handler and gave crime number again and was told head office would contact me in 24-48 hours. 5 days later still no contact from head office so i will be requesting my money back from my bank / payment method.
Was told 2 day delivery and it took 6 days please amend you advert
Customer Service Department is terrible for sending parcels back
Ordered a product on-line for my son’s Birthday. Easy to order and a good price.
It arrived within the expected delivery time frame. Well packaged.
I then wanted an extra battery which I couldn’t find on the site, so I made a phone call, which was answered swiftly by a very helpful lady. She looked into it for me and as a result the manufacturer was contacted. That then resulted in an extra battery being obtained then swiftly posted to me. I was kept up to date regularly regarding the sourcing of the battery, right up to receiving it through the post. My son loves the product.
Overall, I experienced an Excellent level of Service.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.