I returned my goods after 8 days from ordering online using there returns label. I paid £139.99 for the goods plus £6.95 delivery making £146.94 in total and they only refunded £141.99 leaving me £4.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I returned my goods after 8 days from ordering online using there returns label. I paid £139.99 for the goods plus £6.95 delivery making £146.94 in total and they only refunded £141.99 leaving me £4.... Zobacz więcej
Reakcja na opinię
We are new customers to this company. We have purchased 2 orders both have been exactly as described. Arrived promply and well packaged. Basically what their presenters say is spot on . No waffl... Zobacz więcej
No negatives. Ordered online and was dispatched and received quicker than I anticipated. Product received as expected and works a treat as they said on TV! Would most certainly order again and recomme... Zobacz więcej
I bought the steam cleaner before at a higher price, and it came within days, well packaged both parts in one box together, brilliant so happy that I didn't hesitate in buying it again for my daughte... Zobacz więcej
We're ShopOnTV - see us LIVE every day after midnight on ITV1 or STV.
Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I always get blue magic from you and I find your delivery is great
Fast delivery and love my blue magic.
Easy to order at a competitive price
Used blue magic before and definitely worth the money
I had never used Blue Magic before but I've been pleased with the results
Perfect team, it’s brilliant, and the whole online experience was easy.
Thank you
Easy purchase from the start, and there was a problem with the courier, the parcel was damaged in transit. I called customer services and the they were super helpful and a replacement was sent straight away. It was no trouble for the lady I spoke with, and she was so friendly and helpful
I bought blue magic as I was gullible enough to believe the demo on tv. It doesn’t work at all. I made up a bottle and tried it on several marks and stains. On every stain he made on the demo, engine oil, crayon, sauce etc, it magically floated off. Mine doesn’t work on anything. I called customer service as to said there’s a money back guarantee. Girl on CS said no, if it’s been opened you can’t have a refund. I asked how you’re supposed to try it without opening it, she didn’t care. Said she would get the manufacturer to tell me how to use it properly. I’m 72, I can read and follow instructions! I’m going to go to trading standards and won’t fall for this again, I’ll stick to QVC! If it seems too good to be true, it usually is.
Easy to order, good product and well packaged. Long time to be delivered and no communication so unsure what was going on
The cleaning solution is just the best ever, I will be buying it again for sure
The items were delivered very quickly. Also very happy with the paint
My main reason for the 1 star is the Blue magic .I have tried it on many stains and not one stain has been remover of even slightly faded .
So i contact ShoOnTV .They asked if i have used it .I said .Well yes how else would i know if it is any good or not .I bought it to remove stains .
They said because i have used it ,It cant be returned .I said obviously i have to use it why would anyone buy it .They then said.
I will have to write an email to them explaining what mix i have used what stains i have tried to remove and how i used it .Obviously trying to find fault with the way i have used it then claim its not the product its me .
So i asked them am i supposed to buy a stain remover and just stick it in the cupboard and forget about it .
They said but you have used it .
Now the tv advertisement says if your not happy you can return it for a full refund .So that would suggest that i have to use it to see if im happy or not .mmmmm.
The Blue magic is not fit for purpose as advertised .I am disgusted that i have to go to such lengths to try and get my money back When they claim it is the only cleaner you will ever need or your money back .BUT DONT USE IT HA HA HA .OH and when they get the email they have to forward it the the supplier .Then wait for a reply from them .
So they are passing the book so to speak .Obviously wont take responsibility for them falsely advertising a fake product .
If i get a responce from them i will update you all .But i am the kind of person that will not be ripped off so i will not be letting this go .
I only received half my order and have rang twice to see when I might receive the rest.
Purchased the Roofix four tins combo, waited nine days before chasing up my order, only to find my order had been refunded and no email to say it wasn't being delivered. The Customer service person told me that the courier would not deliver to Aberdeenshire, and so I rang them and they said they could. I then rang the company that makes Roofix and they told me they did not deliver to my area even if I offered more P and P. That meant I could not purchase this item advertised on Shop on Tv a product I needed to stop a flat roof leak on my 94 year old Father's house. Disgraceful and insulting experience, by a company that should be aware that it is selling items that can not be purchased on the UK mainland. I was going to purchase other items from Shop on Tv but will not be obviously!Oh and they never refunded the postage £6.95
Excellent service! Extremely happy with the purchased stain remover bundle and is great value for money
Didn’t manage to place the order on the night. Tried next morning and placed the order. Couldn’t track my order so had to call and eventually arrived. Which was left by the delivery company on the front door step in full view of passers by which could have been stolen !!
Haven’t used the product to full potential but think it will do the job having seen what it does on TV channel
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.