I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... Zobacz więcej
Reakcja na opinię
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... Zobacz więcej
Reakcja na opinię
This was my first time shopping with Humm. I was very surprised because I received an "acceptance" almost immediately and since then I have purchased the product I wanted. It was fast, smooth and I ca... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Dane kontaktowe
121 Harrington Street, 2000, Sydney, Australia
- shophumm.com
4,7
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The agent Conner J was super helpful…
The agent Conner J was super helpful and sufficient, and so helpful as I don't understand how the credits work yet properly and he was on point
29 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi E.B.,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My experience was so non challenging…
My experience was so non challenging and as soon as I applied they replied even though I thought it was going to take a couple of days I definitely recommend for yall
17 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Juilet,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I got a prompt and clear response from…
I got a prompt and clear response from ConnerJ.
28 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Eleena,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My first time using this
My first time using this , signed up on line , so easy , went to Harvey Norman they set me up there for my purchase, all done in matter of minutes. Will definitely use this again
25 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Antoinette,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very nice experience..
26 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Abhilash,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Just connected with Conner J
Just connected with Conner J. for a query, and he helped me through it. Absolutely professional.
28 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Vishnu,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Happy Customer
Thales L was patient with me as I was new to suing humm. I got the best assistance and a walkthrough which inspired confidence in humm as a product.
28 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi The Fair Guy,
Many thanks for your lovely review!
Thales will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conor J was very helpful from Humm…
Conor J was very helpful from Humm support team. one of the shops that I bought stuff from and was refunding me due to delay, they told me they already refunded and the delay is from humm. but Conor checked for me and nothing was recieved by them and I asked him to email me so I can go back to that shop to say and he did. such a helpful support
27 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Azii,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
DO NOT USE THIS COMPANY
This would have to be the most unprofessional, disorganised, inept company I have ever dealt with.
All I needed was to change the payment method, this has taken 3 phone calls, each one going for approximately 1 hour. Their system does not work but they couldnt understand how and clearly the information was not passed along to be corrected. They are still taking monies out of the wrong account even though I finally was able to update on the app, as per their advice. Waiting for monies to be refunded still while they are still making the same mistake over and over.
27 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Katrina,
We appreciate the time you have taken to leave feedback, and we apologise for the issues you have experienced and the issue not being resolved as expected.
This is certainly not the standard of service we aim to provide, and we appreciate you bringing this to our attention. We’d like to look into this further and ensure this is fully resolved, including the refund and payment method update.
Please email us on customer@hummloan.com so we can assist you.
We appreciate your patience and hope to make this a much smoother experience moving forward.
Regards,
The humm Support Team
Very good nice
27 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Georgy,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Humm is fantastic
Humm is fantastic! Purchase was straight forward and user friendly. The repay options are very flexible, I would highly recommend them.
24 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Joyce,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Было легко и просто заполнить заявку
Было легко и просто заполнить заявку, ответ пришел на следующий день, обязательно буду использовать ваш сервис еще
24 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Vadym,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Easy to apply and fast response.
12 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Denise,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Conner J great CS representative
I was dealing with Conner J, all went smooth, quick and without any hassle
26 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Mrs Anna,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy to apply and get approval…
Very easy to apply and get approval within a day
22 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Ian,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Chat Box query
Conner J on the chat box was most helpful. I had a very specific query that I could not figure out from the site. He was very helpful and friendly. Thank you.
25 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Laura,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It was really easy to fill and approved…
It was really easy to fill and approved in few hours really helped me set up my daughter to secondary school it's a great help when something comes up unexpectedly
21 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Ildiko,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very Easy
Very easy to complete the application. And the salesman at the store made everything very simple.
22 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Mike,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Really impressed
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. Definitely helped when I needed flexibility with payments. Great first experience so far.
19 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Simba,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
There are no complications
I didn't expect the transaction to be so smooth; it only took a few minutes. You are truly amazing
19 maja 2026
Opinia niezależna
Odpowiedź od humm Classic
Hi Sabeur,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.