We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Zobacz więcej
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Zobacz więcej
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Zobacz więcej
Informacje dotyczące firmy
O ResMed Shop
Napisane przez firmę
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Dane kontaktowe
9001 Spectrum Center Blvd, 92123, San Diego, Stany Zjednoczone
- (833) 968-2727
- shop.resmed.com/en-us
3,3
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Easy as 1,2, 3
Ease of ordering and guest representative knowing what the product was. Very friendly, polite, and informative
20 czerwca 2024
resmed mini humidification not working
I use a resmed with humifier daily when at home and it works well. I bought the resmed mini for travel but each time I use it my nose gets so dry it drips with discharge for 2-3 days after - the humidifier cartridges DO NOT WORK for me! Is there something I am doing wrong? I change the cartidges for each trip yet I always have this problem of severely dry nasal passages after use. I have stopped using the resmed mini.
18 lipca 2024
Opinia niezależna
Odpowiedź od ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you're having in regard to the AirMini device. Patient safety is ResMed’s top priority. As such, we rigorously choose the materials we design into our devices, we test our devices against applicable safety standards.
At times, additional humidity may be required. AirMini™, HumidX™ and HumidX™ Plus cartridges are designed to retain moisture and humidify the air you breathe to provide a quality therapy experience.
Lastly, there are additional factors that can lead to the issues you have described. As such, we encourage you to contact your physician as we are not medical professionals.
We appreciate the time you’ve taken to provide your feedback and will be touch soon.
Custo er service was very helpful w my…
Custo er service was very helpful w my return when I realized I double ordered an item. Also, the YouTube video w their hints GREATLY eased my mind when transitioning from a full face mask to nasal pillows. It was challenging...but i stuck it out. Good support
3 lipca 2024
It was great!
12 czerwca 2024
Alt blev leveret som aftalt og ingen…
Alt blev leveret som aftalt og ingen problemer. Maskinen virker fint.
10 lipca 2024
Opinia niezależna
Great phone help and products
Before I ordered humidx humifiers for my air mini the phone representative answered my questions clearly and explained how the things work. All the products came quickly and work well. Great support people.
11 czerwca 2024
Pain in the ***to get some HumiX…
Pain in the ***to get some HumiX inserts. If Amazon had them would have been easy. Lousy customer service.
26 czerwca 2024
Odpowiedź od ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had in regard to the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
If there's anything else we can do for you, please don't hesitate to reach out.
I had some questions that the person on…
I had some questions that the person on the phone gave simple straight forward answers to.
3 czerwca 2024
Worst online order experience ever
1) Delay due to duration of rx - coap machines are forever
2) said you would contact physician - never did - i did!
3)Signature requirement not mentioned at start; an unholy imposition on single working man and FEDEX would allow diversion
WORST online ordering experience EVER
21 czerwca 2024
Odpowiedź od ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had in regard to the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
If there's anything else we can do for you, please don't hesitate to reach out.
The airmini worked great
The airmini worked great. I loved it! It was very quiet and easy to use.
17 czerwca 2024
Great customer service
Bought Resmed Airmini. Flawless process.Hotline staff was helpful. Quick shipment. Good product.
5 czerwca 2024
Resmed Mini
The communication and process of ordering was simple and helpful. The product works as promised.
18 czerwca 2024
A very worthwhile investment for travel.
I am very pleased with my AirMini and am benefiting from this investment. It’s so easy and comfortable to travel with and not ‘noisy’, as some have reported. ResMed has been very supportive and prompt with service. I couldn’t be more pleased. Highly recommend this purchase.
31 maja 2024
Easy order
I got my order quickly! It was accurate, and ResMed was very easy to work with. They made it easy to upload my prescription.
I received my travel CPAP the day before I went on a trip, so it was perfect.
14 czerwca 2024
Easy to order
Easy to order. Easy to submit the prescription needed. Arrived fast and on time and just the way I ordered it. Thank you
14 czerwca 2024
Knowledgable help
5 czerwca 2024
Doświadczenie Trustpilot
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