We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Zobacz więcej
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Zobacz więcej
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Zobacz więcej
Informacje dotyczące firmy
O ResMed Shop
Napisane przez firmę
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Dane kontaktowe
9001 Spectrum Center Blvd, 92123, San Diego, Stany Zjednoczone
- (833) 968-2727
- shop.resmed.com/en-us
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Had a hard time initially finding what…
Had a hard time initially finding what I need to order, but once I did the process was easy.

Odpowiedź od ResMed Shop
totally responsive service
totally responsive service. personnel answered promptly and took all the time needed to help me through the process.
ResMed was great
ResMed was great. Item arrived quickly, no damage, they have a great return policy. Only reason I’m docking a star, and I feel ambivalent about it, is that the auto stop function just stopped working on my AirMini and I’ve only been using it for a week.
you were able to listen and send me a…
you were able to listen and send me a different mask which worked. Thank you.
Easy to order supplies from a helpful…
Easy to order supplies from a helpful pleasant person. I love my mini. My only regret is waiting to buy it. Everything seems expensive these days. So far the ResMed Air Mini has been a good value.
Your phone support is less than…
Your phone support is less than professional. Very bitchy and condescending.

Odpowiedź od ResMed Shop
1000000000
This is the best!
I am having the best experience with a CPAP machine that I ever had. I have been using one for 17 years. This is the best! Why? It gives me detailed information on how I sleep each night and documents it for the future. It is the quietest, smoothest and overall most comfortable CPAP I have ever had. I highly recommend it.
Everyone was very helpful
Everyone was very helpful, very courteous, and made me feel as if my business with them mattered. Thank you!
Ordering direct from the manufacturer…
Ordering direct from the manufacturer of such wonderful products is always a plus! The only issue I came across was the cushion I really needed was out of stock, so I had to go to a retailer to get it. But I prefer to order direct from ResMed! Ordering online is quick & easy, and order arrives pretty quickly!
Timely delivery
Excellent customer service!
Your customer service representative, Michael was very communicative and very helpful in getting the prescription process moving. If it weren't for the difficulty on the Kaiser end, Michael would've been able to get them even faster.
Quick shipment
The only good thing about this airmini…
The only good thing about this airmini is that it is super small and perfect for traveling. BUT IT IS LOUD AF! The air blowing through the tube is so noise it makes it difficult to even sleep!

Odpowiedź od ResMed Shop
I really wanted the travel airmini set…
I really wanted the travel airmini set up to work, but in trying it I found that it wouldn't. You were totally cooperative in refunding my purchase price, with no obstacles. I appreciate this approach.
--Patrick Foster
I was concerned that my prescription…
I was concerned that my prescription would not be accepted but it was.
I am very very pleased with my mini cpap. So much easier to travel with.
Had a very positive customer experience…
Had a very positive customer experience with this company, they backed their product and offered a money back guarantee if customer wasn’t completely satisfied within 30 days. Definitely would have kept the product if humidification wasn’t a problem for me. Neither of the two humidifier cartridges worked for me as they didn’t provide enough humidity for me to properly breathe.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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