Ordered new third strip from the online shop. Arrived faulty. Contacted customer support team and Jake went over and above to help and send a replacement. Can’t thank him enough and would like to high... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I placed an order which was collected by Evri over a week ago and has since become ‘lost’. I emailed the NUFC customer services regarding this today and within a couple of hours after I emailed I had... Zobacz więcej
Bought a few tops for me and the misses, returned a top due to size being accurate, however I over size too much, the return was so easy and staff over email, responded quickly and efficiently. Mon... Zobacz więcej
Excellent customer service experience. I contacted NUFC regarding an item that appeared to be missing in transit to the USA and received a very quick response offering either a refund or replacemen... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The official site with news, fixtures, results, tables, match reports, players, history, club information, chat, and multimedia.
Dane kontaktowe
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Goods were sent quickly but Evri…
Goods were sent quickly but Evri delivered them to a different address on another street I was unable to get this parcel back and a replacement was soon issued Excellent service
Quick and helpful
Very quick response and incredibly helpful. Thank you to Alex.
Great experience with the NUFC…
Great experience dealing with the NUFC shop, they were so helpful, especially Anna who kept me informed by email and was very helpful.
Great service
I ordered a hoodie and there was a problem with the delivery. I contacted the NUFC shop and it was resolved in minutes. Very efficient and very helpful
My parcel wasnt moving on the tracking…
My parcel wasnt moving on the tracking for a few days so I emailed the support team and they responded within 10 minutes and got me a new order sorted. Amazing customer service from an amazing club! HOWAY THE LADS!!!
Excellent customer service
I was very surprised to get a very quick response and to have my issue dealt with quickly and efficiently. Definitely recommend.
100% for customer service
The customer service of this company was amazing they were so accommodating. They had really speedy responses when emailing and went above and beyond to make sure I got sorted. I would 100% reorder and recommend to anyone
Hats off to Alex,Jane and Charlie for…
Hats off to Alex,Jane and Charlie for resolving problems with orders I placed that Evri had serious issues delivering.
I couldn’t get anywhere fast complaining with Evri,so I emailed the website I purchased from.
The response time was unbelievable,so efficient and resolved within the same day.
They managed to organise and keep track of all problems with the orders and resolved them within hours.
Exceptional service throughout from all 3 of them.
Sam was very helpful
Sam was very helpful. Much appreciated.
Parcel arrived safely.
Contacted customer services about a…
Contacted customer services about a parcel that had gone missing. EVRi had offered no updates whatsoever in two weeks. One email to NUFC customer services and they had my order replaced within another hour. Absolutely fantastic service!
Eddie and Charlie were excellent when…
Eddie and Charlie were excellent when they helped me with my missing purchase. They wer fast, efficient and clinical (unlike the NUFC strikers) !!!
Well done and many thanks
After Evri lost my parcel I sent a…
After Evri lost my parcel I sent a message to Newcastle Utd web support and within a few hours they had sent me an email to confirm they had processed a full refund.
Excellent, prompt service - thank you!
Great Customer Service Experience
Excellent help and guidance from customer service in answering and tracking down my order.
Much appreciated.
Jacob Murphy Levels of Service! Superb!
Ordered the wrong Newcastle shirt for my daughter for Christmas by mistake, complete with personalisation, which normally cannot be rectified.
Phoned and emailed the store, they cancelled the order immediately, sent me a confirmation email within minutes. Absolutely superb service, very grateful.
Have now re-ordered new shirt with correct player name on the back (!) - thanks Newcastle United, Jae and Sam!
Had an issue with my order mainly due…
Had an issue with my order mainly due to Evri being useless. NUFC acted promptly and resent my order within 6 days of nothing from EVRI. Really happy with the service provided.
Very friendly customer services
Very friendly customer services.
Fast delivery shirt
Unreal quality
Very fast and polite costumer service
Very fast and polite costumer service! Needed help to amend some personal details on my order and got it solved within 5mins of me submitting a help request.
Issue with order
Order placed but my wifes 15% Discount did not go through correctly as a 1st time custom. Custom service emailed straight back and applied the discount.custom service support was 1st class.
Brilliant speedy service by Jae
Brilliant speedy service by Jae , dealt with issue quickly and efficiently Thankyou
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








