Lina Stores - Online Shop Recenzje 

1151
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Products are great and arrived okay My only concern was it was left on the front door step when it could of been out of sight through the side gate and the box looked like it had been tampered with... Zobacz więcej

Oceniono na 5 z 5

Great online experience.Easy to find what I was looking for. Good quality ingredients. Very well packaged and delivered on requested date.

Oceniono na 5 z 5

Great experience shopping online with Linastores. There is a huge range of Italian produce, a mixture of Lina Stores own & branded Italian companies. The site is easy to navigate and each product has... Zobacz więcej

Oceniono na 5 z 5

The cappuccino cups I ordered are exactly what I wanted. Customer service was also superb as I’ve been waiting for the cups for a while.

Informacje dotyczące firmy

  1. Dostarczanie produktów spożywczych
  2. Dostawca prezentów firmowych
  3. Hurtownia cateringowa
  4. Sklep z podarunkami

Napisane przez firmę

Founded in 1944 Lina Stores is one of the UK's oldest Italian delicatessens. It still operates from the same location in Soho, and has recently birthed multiple Italian restaurants in London. Homemade pasta, sauces, meats, cheeses, antipasti and more are now available for delivery nationwide.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1151)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 74

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Great food let down by the delivery experience

I've been ordering Lina stores for a few years now, usually if we're celebrating something. However, this time the bolognaise lid simply was not put on properly so popped off during the delivery. The customer service team refunded, and we were able to pick up a new bolognaise that day from a store in town which is great. But we live a 45 mins away, so the 90 min round trip was a faff. Also, the quality of the parmesan has gone notable downhill. Saying that, the pasta and sauces are just divine. I would advise to order a day before if you're ordering for something special.

16 czerwca 2025
Oceniono na 1 z 5

Order arrived 4.5 hours late for my…

Order arrived 4.5 hours late for my daughter’s baptism. They initially said it would be 45-hour and no further updates.

Focaccia was very disappointing- stale, not fresh and no taste. No refund given for extent of the delay - just delivery refund.

15 czerwca 2025
Logo Lina Stores - Online Shop

Odpowiedź od Lina Stores - Online Shop

Hi Emily,

We are deeply sorry for the issues you have experienced with our delivery of your order.

For deliveries, we work with third-party courier partners that are experts within their field. However, mistakes happen and on this occasion they have let you and ourselves down, and for this experience we're very sorry and realise this is not ideal.

We have been informed that that their delivery van broke down, which led to the delay with your order. I am so sorry that this caused such a delay with your order.
We have checked with the team and they have assured that a full refund for your order has been issued on top of the refund of the delivery.

Can you please reach out to us at support@linastores.co.uk in case this hasn’t been received on your end?

Once again, we would like to apologise for the inconvenience.

Lina Stores

Oceniono na 1 z 5

The delivery man failed to ring…

The delivery man failed to ring doorbell. I have film if this.
My guess is that they do this to avoid human interaction saving time. Leaving food on the doorstep is not best. Luckily, I heard his van reversing up the drive.

12 czerwca 2025
Logo Lina Stores - Online Shop

Odpowiedź od Lina Stores - Online Shop

Hello Joe,

Thank you for taking the time to leave a review for your delivery.

We take these issues very seriously and have notified our courier company to make sure that proper procedures are followed on delivery. We hope that despite the issues you have experienced with receiving your delivery, you were satisfied with the products you have received.

Once again, we would like to apologise for the inconvenience.

Lina Stores

Oceniono na 5 z 5

Great Products and Delivered on time

Great products, packaged very well and used a reputable courier to deliver the items. Arrived on time and great communication from both Lina and DHL.

Will definitely be ordering again!

11 czerwca 2025
Oceniono na 5 z 5

Excellent service

Please read the whole review as service was excellent and all the issues were swiftly sorted.

Sadly the biscuits were all broken which is a shame as our hamper was a gift. Also during the purchase process the address for delivery was changed to the billing address.

Having written the above Lina’s Stores contacted me and the service was excellent. They offered to resend the hamper and looked into the issue I had with the delivery address. The problem with packaging well also be looked at. Will definitely use them again and also worth visiting Lina’s stores as their food is excellent.

23 maja 2025
Oceniono na 5 z 5

Fantastic dishes which we sent to our…

Fantastic dishes which we sent to our friends who have a newborn baby. They cried with delight at how delicious and thoughtful the gift was. Came on chosen day and delivered securely in cooler bag. Super easy and quick to cook and yummy 🤤

22 kwietnia 2025
Oceniono na 5 z 5

10/10

Easy to order, with choice of days for delivery. Good quality foods and wine. Delicious bolognaise!

Definitely order again

23 kwietnia 2025
Oceniono na 5 z 5

Great products

Great products. Efficient packaging and delivery. Website quite awkward to navigate but worked out in the end.

15 kwietnia 2025
Oceniono na 5 z 5

I live in Jersey 🇯🇪 but always adore…

I live in Jersey 🇯🇪 but always adore visiting Lina Stores when I’m in London – especially the beautiful delicatessen on Greek Street and the charming café in Marylebone. This year, I ordered the Dolce Hamper as a birthday surprise for my dearest friend in London, and it was absolutely perfect. From the elegant packaging to the delicious selection of Italian treats, every detail was impeccable.

Grazie mille per aver reso il compleanno della mia amica così speciale (thank you so much for making my friend’s birthday so special). 💚

2 kwietnia 2025

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