Online order which was a present was not delivered on time. I appreciate this was couriers issue, second delivery was delivered but no 2hr time slot was given but would be delivered before 8pm, it a... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Great online experience.Easy to find what I was looking for. Good quality ingredients. Very well packaged and delivered on requested date.
The cappuccino cups I ordered are exactly what I wanted. Customer service was also superb as I’ve been waiting for the cups for a while.
Great experience shopping online with Linastores. There is a huge range of Italian produce, a mixture of Lina Stores own & branded Italian companies. The site is easy to navigate and each product has... Zobacz więcej
Informacje dotyczące firmy
- Dostarczanie produktów spożywczych
- Hurtownia cateringowa
- Dostawca prezentów firmowych
- Sklep z podarunkami
Napisane przez firmę
Founded in 1944 Lina Stores is one of the UK's oldest Italian delicatessens. It still operates from the same location in Soho, and has recently birthed multiple Italian restaurants in London. Homemade pasta, sauces, meats, cheeses, antipasti and more are now available for delivery nationwide.
Dane kontaktowe
Zjednoczone Królestwo
- support@linastores.co.uk
- shop.linastores.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
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Inni użytkownicy przeglądali również
The cappuccino cups I ordered are…
The cappuccino cups I ordered are exactly what I wanted. Customer service was also superb as I’ve been waiting for the cups for a while.
Great online experience.Easy to find…
Great online experience.Easy to find what I was looking for. Good quality ingredients. Very well packaged and delivered on requested date.
Easy on line order/purchase
Easy on line order/purchase.
Kept me informed.
Delivery as promised.
Dreadful delivery service from DHL
Online order which was a present was not delivered on time. I appreciate this was couriers issue, second delivery was delivered but no 2hr time slot was given but would be delivered before 8pm, it arrived at 8pm. There is clearly an issue with DHL so get a new courier.
Website support were helpful with the issue and second delivery was packed with extra ice packs as I was concerned about food temp for fridge items.
Will not order again but buy from deli as food delicious.
I still font have my order & it…
I still do not have my order (3 days late) & it contains fresh items!!
Delivered late
I ordered on the Friday and the next delivery date was the Tuesday. Although the product was collected by the courier on the Monday they did not deliver it until the Wednesday. Losing a day when sending fresh food is not ideal, even when it can be frozen.
Outstanding customer service – thank you, Reggie!
I rarely leave reviews, but the service I received from Reggie at Lina Stores was so exceptional that I felt it deserved recognition.
For my birthday this year (and last year!), my colleagues kindly gave me a £100 Lina Stores gift voucher because they know how much I love your selection of Italian food and wine – especially the Caiaffa Fiano from Puglia, which is one of my absolute favourite white wines.
When I went online to place my order, I was really disappointed to see it was out of stock. I contacted the live chat to ask when it might be back, and although I was told it wouldn't be available for another month or so, I mentioned how disappointed I was and explained why I was looking for it.
Rather than leaving it there, Reggie went above and beyond. He took the time to search other stores and somehow managed to track down the very last three bottles for me. That level of care, initiative and customer service is incredibly rare these days.
The wine itself is fantastic, but it's people like Reggie who make customers want to keep coming back. He genuinely made my birthday, and I can't thank him enough.
Lina Stores should be incredibly proud to have someone like Reggie representing the business. Five stars aren't enough!
Lovely fresh food
Lovely fresh food (cold meats, pasta sauce, dessert) that arrived when planned. Thank you
Purchased as a gift.
Purchased as a gift for Mum and Dad after the arrival of daughter no.2. They were thrilled. Arrived when expected.
The dry goods were fantastic
The dry goods were fantastic, but unfortunately the fresh good were ruined as it took so long to get here. I'll continue to shop here , but not for fresh foods
INCREDIBLE
Really, really delicious food, as good as it is eating in their restaurants. Not only that, it’s backed by the best customer service I’ve experienced from any brand (restaurant or otherwise). Can’t recommend highly enough - for yourself or as a gift.
I loved shopping online
I loved shopping online, it was an easy process and lots of wonderful products to select.
I did have an issue with the delivery of my parcel so I contacted customer services to help with this. Paolo was a fantastic support and helped sort this matter efficiently and professionally, which was greatly appreciated.
Awesome customer service.
Great cheeses and it was so easy to order.
I accidentally ordered double the amount and one of the workers contacted me to clarify this.
Thank you so much.
Good quality pasta experience kit
Bought a home pasta kit and the baci brownie. Lots of pasta - probably 3 nights worth for 2 adults. Delicious pasta and sauce. But the brownie is the one to write home about - absolutely delicious!!!
The perfect new home gift
The perfect new home gift for my son and his partner. The hamper was so thoughtfully curated and, after a busy day of moving in, it had everything they needed. My son’s partner is called Lina too so it literally had her name on it.
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