1.NO prior notice of delivery date or time- arrived unannoumced 2. Wrapped sofa was brought iinto our house, left in front of our TV, & delivery persons departed - my husband & I are both disabled &... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Recieved side table withing a few days of ordering. Easy to assemble. For the most part good quality. The top of one side table wasnt plained very well during manufacturing. The packing was superb... Zobacz więcej
Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is... Zobacz więcej
Reakcja na opinię
I love the chairs we received and ordered more. I'm always a bit nervous using online companies that I haven't used before, but ShipItFurniture as great. Lots of communication, fast shipping, and be... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.
Dane kontaktowe
81666 CA-111, 92201, Indio, Stany Zjednoczone
- +1 (760) 888-5217
- help@shipitfurniture.com
- shipitfurniture.com
4,3
Doskonała
109 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I appreciate her attention to my concerns and the effort to make things right.
I originally left my first review because I was having trouble with a return and wasn’t receiving a response. After receiving several emails, the issue has now been resolved. Sandra’s customer service was prompt, and she stayed in consistent communication with me throughout the process. I appreciate her attention to my concerns and the effort to make things right. Thank you for resolving the situation.
8 stycznia 2026
Odpowiedź od Shipitfurniture
Hi Carolyn,
I am very sorry for the frustration, but I assure you that we have not ignored your request! We value every customer and responded to your return inquiry for Order #3896 on January 17th.
It appears our previous emails may have been filtered into a spam or junk folder, or there may have been a carrier-side delivery failure. We have already provided two clear options for your return, and we are still waiting for your confirmation on which path you prefer.
I have just sent a fresh follow-up email to cspl72@yahoo.com with these details again. Please check your inbox (and spam folder) so we can resolve this for you immediately!
Warm regards,
ShipItFurniture
Speedy good delivery!
9 grudnia 2025
No problems with order or shipment.
21 października 2025
great quality and delivery as well
14 października 2025
The worst experience ever
No communication other than email. My husband and I drove to Lithia Springs, Georgia and returned defective merchandise to Shipit furniture warehouse. Too many manufacturing flaws inside warehouse. Upon arrival workers accepted the boxes and refused to give a receipt. We drove 13 hours from Texas! I wouldn’t recommend using this company to anyone. Highly dissatisfied with Shipit furniture.
29 sierpnia 2025
Opinia niezależna
great service
26 sierpnia 2025
Good quality and size for the price
Good quality and size for the price, easy assembly.
30 czerwca 2025
The delivery was on time as promised
The delivery was on time as promised. Only minor damage to the outside of the shipping boxes with no damage to their contents.
15 marca 2025
Very fast shipping/Excellent Deals
Very fast shipping, excellent customer service and very great deals on any furniture that you need. The quality was worth it as well. I'll be a forever customer.
24 lutego 2025
Better than expected!
I ordered my loveseats and fully expected to wait at least 2 or more weeks for everything to be delivered. Everything was at my door 5 days later! There was no hassle, no issues with the loveseats, they were exactly as described but better in person. They are good quality. I also didn't have to pay for shipping or delivery, which was a money saver in itself.
I'd definitely buy from them again in the future.
8 lutego 2025
I love this company
I love this company
I always order my furniture from this company, and I have no complaints. It takes 1 week or less to arrive at my door whenever I order from here. Product is always as described, and I have a great experience.
17 stycznia 2025
Odpowiedź od Shipitfurniture
Dear Code Blue,
I understand your disappointment and frustration regarding the issue with your order and the impact. I sincerely apologize again for the inconvenience caused.
We also acknowledge your 1-star Trustpilot review. As a small business, we value customer feedback and are saddened to hear about your negative experience. We are continuously striving to improve our processes, especially during busy periods like the holiday season.
If you would be open to reconsidering your Trustpilot review and changing it to a positive one, we would be deeply grateful. In appreciation of your gesture, we would be happy to offer you a 10% code. Please let us know once you have updated the review, and we will provide you with the new discount code.
Thank you for your understanding.
Best regards,
Oliver
ShipItFurniture
The support center was great
The support center was great , I have a lil problem with a delay , but they find me a very quick solution, that was so amazing!!! Thank you @Shipitfurniture
10 stycznia 2025
Opinia niezależna
I have not received my package
26 grudnia 2024
Lack of communication resulted in a…
Lack of communication resulted in a canceled order.
27 grudnia 2024
Odpowiedź od Shipitfurniture
Hello there,
I hope this email finds you well. My name is Oliver, and I'm excited to be your dedicated sales representative at ShipitFurniture.
Unfortunately, I must apologize for the inconvenience you've experienced with the delivery of your order. It seems that we encountered a shipping restriction issue as we attempted to deliver the item to your specified shipping address. Regrettably, we have run out of stock for this particular item at the warehouses closest to your location. Despite our website showing "in stock" in certain areas, we have learned that, in reality, the item is not available in your region.
However, I didn't want to leave you empty-handed, so I took immediate action and have just processed a full refund for your purchase. You should see the funds returned to your original payment method within a few business days.
Although this particular item couldn't be delivered, I want to reassure you that we have an array of other fantastic products available in our catalog. I'm confident that you'll find something equally appealing for your needs. To make up for the inconvenience you experienced, I'd like to offer you a special discount code: "SHIPIT10." Feel free to use this code at checkout to enjoy a generous 10% discount on any item in our store.
We genuinely appreciate your understanding in this matter, and we value your interest in ShipitFurniture. Our team is continuously working to improve our shipping capabilities, and we hope to overcome this issue in the future.
If you have any questions, need assistance with selecting an alternative product, or if there's anything else I can help you with, please don't hesitate to reach out. I am here to ensure you have a smooth and enjoyable shopping experience with us.
Once again, I apologize for any inconvenience caused, and I want to thank you for your patience and understanding. We look forward to serving you again soon and providing you with top-notch furniture and service.
Thank you, and have a wonderful day!Best regards,Oliver
Sales Representative
ShipitFurniture
Terrible paid for expedited shipping…
Terrible paid for expedited shipping and over a week later was emailed saying they couldn’t fulfill my order right before Xmas after three emails inquiring about my order. I’ll never order from here again or recomend anyone else to order from here neither.
11 grudnia 2024
Odpowiedź od Shipitfurniture
Dear Ruddys Pimentel,
We are so sorry to hear about your negative experience with our company. We understand your frustration and disappointment, especially with the timing of the issue right before Christmas.
We sincerely apologize for the delay and miscommunication regarding your order. We know that this has caused you inconvenience and we take full responsibility for our shortcomings.
As a small family business, we value our customers' feedback and we are truly saddened to hear that you would not recommend us to others. We strive to provide the best possible service and we are constantly working to improve.
We hope that you will reconsider your review on Trustpilot. We understand that it may be difficult, but it would mean a lot to us.
In the meantime, we would like to offer you a 20% discount on your next order as a gesture of goodwill. We hope that you will give us another chance to earn your trust and business.
Thank you for your time and understanding.
Sincerely,
ShipItFurniture Customer Service
We ordered a vanity for our daughter…
We ordered a vanity for our daughter for Christmas and we started to put it together. The instructions read to first do an inventory of the parts. So we did. We were missing to of the drawer side rails and the lighted mirror was shattered. So we sent Ship it Furniture an email and they responded with so sorry for the inconvenience and we can understand your daughters disappointment but we don’t replace missing parts. It was the craziest thing I have ever heard from a company that clearly is in the wrong and didn’t send all the parts.. they didn’t even respond about the shattered mirror. I’ve asked them to start the return process but I’m sure they will give a horrible response to this as well!! I WARN EVERYONE DO NOT DO BUSINESS WITH THIS COMPANY.. CLEARLY A SCAM OPERATION!!! My next email will be the BBB TO FIX THIS MESS.
UPDATE—
Just as I thought this company is awful, they are now telling me that I can pay to ship the broken and missing parts vanity back to them at my expense. Once they review that the packaging is in good shape and the products all there then they will issue me a refund.. again crazy!! I’m being punished for a bad company that can’t pack their product with all the right parts and broken glass when I open the box. This came from their assistant manager! PLEASE STAY AWAY FROM THIS BAD BUSINESS. THEY DONT DESERVE HARD WORKING FOLKS MONEY AND WILL PROBABLY BE OUT OF BUSINESS IN THE NEAR FUTURE.
23 grudnia 2024
Opinia niezależna
Odpowiedź od Shipitfurniture
Dear Miriam,
I sincerely apologize again for the inconvenience and disappointment caused by the issue with your order. I understand your frustration, especially with the timing related to your daughter's holiday gift.
As a small business, feedback like this impacts us significantly, and we are truly saddened to hear about your negative experience. The holiday season is indeed a challenging time, and we are working hard to improve our processes to avoid such situations in the future.
Thank you for your understanding.
Best regards,
Oliver
ShipitFurniture
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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