Matt made the process really simple and reassured me every step of the way. A competitor had tried to charge me well over their reported quote and Matt was able to make things right and still meet my... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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You could offer me the same quality of delivery (flawless and perfect, exactly within my time frame and not a speck of damage) for 1/2 the price that Matt & Ship A Car Direct Did. I would STILL cho... Zobacz więcej
Reakcja na opinię
Huge thanks to Ship a Car Direct for moving our car across states and doing a perfect job yet again. 'Yet again' because I first used them 13 years ago when we moved from CA to NY and had a perfect ex... Zobacz więcej
Reakcja na opinię
Mike at Ship A Car Direct was very helpful and communicated exceptionally well. My car was picked up on time and delivered on time. The actual carrier did not communicate well, which is why Mike’s ass... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
the process is easy and Scott does a…
the process is easy and Scott does a great job. i have shipped 4 cars to different areas of the south , never a problem , the communication is great , drivers respond quickly
Mike at Ship a Car Direct was extremely…
Mike at Ship a Car Direct was extremely helpful. The entire process, from beginning to end, made this one aspect of a stressful move extremely easy and convenient. I hope I never have to mover multiple states away again, but if I do, I know who I’ll be calling!! Thank you Mike and Ship a Car Direct!
Wonderful Customer ServIce
This company has consistently given me punctual and friendly service. I have used them for at least five years, moving my car twice a year between Florida and Connecticut. I couldn't be more pleased.
Great Customer Service
When we unexpectedly needed to change a few details of the transit, Scott got back to us right away and immediately arranged everything so it all went very smoothly. We are so grateful for his help, and are very pleased with the pick-up of the vehicle and the delivery, as well. Thank you so much!
Fantastic service!
Fast, friendly and reliable service! Great communication from Mike and the team! Trustworthy company with reasonable prices. Highly recommend.
Ship Direct was several hundred dollars…
Ship Direct was several hundred dollars less than competitors. Their service and follow up exceeded my expectations. My vehicle was delivered on time and in great condition.
Lottie was phenomenal
Lottie was phenomenal , to work with . The whole process was seamless . And was handled with integrity !

Odpowiedź od Ship A Car Direct
Couldn't ask for a better experience!
Shipping a car across the country can be a little unnerving since you're leaving your car in the hands of strangers and paying for the privilege! But every step of the way Jennifer of Ship A Car Direct was super helpful. The quote was competitive, she kept me informed of the steps leading up to the pick-up, the actual pick-up was on time, the driver was friendly and he delivered the car more quickly than promised. A top-notch experience throughout!

Odpowiedź od Ship A Car Direct
Tom's Review
Ship A Car Direct has always provided excellence service. From the beginning of the process to the completion of it. Always on time with the pick-up and delivery. Great communications.

Odpowiedź od Ship A Car Direct
Illinois/Florida Snowbird
As a snowbird, I have my car shipped to/from FL/IL annually. In January, the pick up timing was fine (other than an extremely rude driver), but the car was delivered in FL 2 days before I arrived (which I was told would NOT happen). I had to scramble to find somewhere to accept the car. I did receive a small refund for my difficulties.
In April, I had very little notice for pickup. The driver arrived with a pick up truck towing 3 trailer bays. What? He did not speak a word of English. And Oops... my car didn't fit so he left. I contacted my salesperson, Scott, and the 800 number which is worthless. Nothing was done. Now I'm in a rush to get the car picked up before I leave in 2 days.
I have had 2 concurrent bad experiences with Ship a Car Direct. It seems they do no quality control on the drivers/carriers, do not respect the customer's time frames, and are not helpful when problems do arise - you're kind of left on your own.
Like someone else said, use Montway. They may cost a little more, but they're a much higher quality operation.

Odpowiedź od Ship A Car Direct
Great car shipping experience
Swift to take action, excellent customer care, cost effective and overall great experience. I would choose Ship a Car Direct again.

Odpowiedź od Ship A Car Direct
Started skeptical, ended very satisfied
Was skeptical of the service I would receive based on reading the online horror stories of the car transport trucking industry, so I decided to pick a reputable company and not take the lowest bid I received. I was very satisfied with the support (David) and 24/7 available service I received. Driver was on time picking up and dropping off the vehicle. He took care in handling the vehicle which I was very appreciative of. Would ship with ship a car direct again, would recommend to a family member or friend.

Odpowiedź od Ship A Car Direct
I hope this review can be beneficial…
I hope this review can be beneficial for others who are considering this company for their transportation needs. My strong suggestion is to go with Montway or Sherpa.
Should you decide to go with this company, make sure to inquire about the transport provider they will use. If its Highline Auto Transport LLC, avoid this at all cost. Their preference is to communicate via text rather than phone calls. Contacting the driver is an impossible task. Once you establish contact with their dispatch unit, they require you to handle the task of reaching out to the driver and organizing the timetable. They never know where the driver is and expect you find out for yourself. The condition of their trucks is absolutely awful. The lift gate, remotes, storage, are all in poor condition with wiring exposed. Those vehicles are in desperate need of major repairs. Their tone is unacceptable and lacks professionalism due to their arrogance.
This brings me back to Ship-a-car-direct. They promise to thoroughly inspect the shippers so you can be worry-free. Based on the factors mentioned above, no reputable company would risk hiring this transport company. To get more proof, check their record on the Better Business Bureau. My intention is not to intentionally damage the reputation of these companies; I simply want to encourage future customers to reconsider their shipping requirements, especially if they own a luxury vehicle. After I went to meet the driver and collect my vehicle myself, they decided to reimburse me a paltry $100.
Avoid at all cost.
Updated : 4-29-24
I would also like to take a moment and update my review. Alex has since called me, and we had a discussion about my experience. It says a lot about the company, and their attempt to uphold the standards they set forth. While my personal experience wasn’t satisfactory, I do appreciate a company reaching out and attempting to rectify the situation.
I do believe a second chance is warranted since they equally went through a bad experience. I appreciated the refund, but more importantly, I appreciated the willingness to listen. I will reconsider future transportion needs.

Odpowiedź od Ship A Car Direct
Safe transport for your vehicle.
Renee kept me informed,resolved any questions issues right away.The shipper Anton was excellent,very careful with my vehicle. No damage or anything! I would definitely recommend Ship a car direct,and I believe Antons company name was Tele port?.A great team !!
They were terrific both on pickup and…
They were terrific both on pickup and delivery.
SUV from PA to FL
I got my SUV back in good condition...a couple days later than expected, but I didn't have to drive it down to Florida myself. Driver was a very nice gentleman (Khalif). I prayed for him because he had a problem with the air compressor during the trip; and I'm sure that was not easy carrying 6-8 vehicles on his 75-foot trailer. Lottie in the office was a super nice lady who explained all the details of getting a vehicle shipped to another state. I would highly recommend Ship A Car to anyone. Very satisfied and reasonably priced.
Great Company
Great communication with the company. The driver Nick was awesome. He treated my car like it was his own. I would use them again.
CHOSE THEM OVER 25 OTHER BROKERS!
I spent more time than I care to discuss emailing with brokers, reading reviews, visiting evaluation sites such as Trust Pilot, BBB and Rip Off Report all in an effort to find the best car transport company to move my car. In the end, I chose one with the "least bad" reputation. I was about to pull the trigger on that one when I asked my brother who he used to transport his cars, which I knew he had done multiple times. He whole-heartedly recommended Ship A Car Direct and gave me the name of his rep. I went through the same process of vetting Ship A Car Direct and found their record was the best of those I checked. I decided to proceed and WOW! What a good experience. Everything they said would happen, happened. Car was picked up on time, I was in communication with the driver and the car was delivered on time and in perfect condition. Price was competitive with the other 25 companies who had submitted proposals to me. I would not hesitate to recommend this company and I will be using them again in a few months when my car gets transported to its winter home.
Very smooth and efficient service
Mike the dispatcher was responsive, informative, and professional. The driver George was eccentric but fun and very good at his job. The car was picked up within 24 hours of the projected pickup date, well cared for, and it was delivered across the country a day earlier than expected.
Thanks for a Job Well Done!
In addition to the exceptional care that is put into the receipt, securing, and delivery of the vehicle, the persons facilitating this endeavor are very attentive, understanding, patient, communicative, and possess the desired personal and professional traits necessary to give you a sense of trust and confidence in every part of this transport. I would highly recommend that a person looking for this type of service, not waste a whole lot of energy into the research process, but rather, know that when you do business with Ship A Car Direct, that you have chosen the best. Renee is a blessing and will put your mind at ease on any concern that you could possibly imagine regarding your vehicle. The Drive Oleg from Umbrella Auto Transport was amazing in his skills and abilities. Finally, Julie from that same delivery service kept us informed and was easily accessible when questions arose. I would choose Ship A Car Direct again, without hesitation. A heartfelt thanks to all involved! Kudos to a job well done
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