I had an issue where I couldn’t ship ground advantage and after speaking with a virtual assistant, they fixed it within a matter of minutes. What great service!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick! Posta... Zobacz więcej
I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... Zobacz więcej
I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!
Dane kontaktowe
125 S Union Street, 14760, Olean, Stany Zjednoczone
- help@ship.com
- ship.com
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Verification issue
I was having issues with the verification process and I emailed support my problem was resolved really fast and I am so thankful for that as I am on a new business journey and really needed to get my items shipped out to my customers!
THIEVES
These people, shi+.com, charged my bank account $380 and NEVER shipped anything! I originally paid $50 for a pre paid shipping label and dropped my package off at USPS. The next day, I had to go pick up my package from the post office due to not enough postage paid for on my pre paid label. Not only did they NOT refund the $50, they then about a week later charged me an ADDITIONAL $380 claiming the package was delivered!!! They claim the package was delivered, post office charged them and now I owe them 380 bucks....total scammers, all they do is sell pre paid labels!!! Do NOT use and do NOT give them your bank information!!!!

Odpowiedź od Ship.com
So helpful
Jhoni M was so kind and helpful and help me resolve my issue immediately!
Jhoni was excellent and she helped to…
Jhoni was excellent and she helped to the bitter end to find a solution!! I would highly recommend them!! Thank you for all you do!!
Jhon M
Jhon M. Has been amazing helping me with some stuck packages.
highly recommend
it was very easy to navigate and print your label. Saved me a lot of money on 3 boxes of books I shipped. Highly recommend!
I got a quick response and they were…
I got a quick response and they were very attentive.
You have to create an account just to…
You have to create an account just to see what shipping costs will be. And after checking it out, their shipping costs are the same as ebay. They are high. They also don't offer media mail even though I was specifically looking for media mail. There are much cheaper services out there.

Odpowiedź od Ship.com
Mfs charged my card $30 when I have…
Mfs charged my card $30 when I have never even used their services and tryna tell me I can’t get a refund because it subscribed to there thing just by making an account.

Odpowiedź od Ship.com
when reloading my account as I have…
when reloading my account as I have done many times before, ship.com charged my account 5 times but never credited my account. I am out $125 dollars with no shipping credits. I will be looking into switching shipping services. On top of all that the email I received from a customer service rep told me I wasn't charged even though i have a bank print out and email confirmations stating I was. She was most UNHELPFUL. Dont use ship .com if this is the service you get. I have been waiting 8 hours for a response back.

Odpowiedź od Ship.com
Great customer experience
Great customer experience, excellent communication and quick to respond.
Best shipping program I’ve used!
I’ve tried several shipping services and finally found one that works for all 3 of my businesses and seamlessly integrates with my square account and Etsy shop!
It has been easy to use and saves me…
It has been easy to use and saves me money on shipping! A ship upwards towards 50 packages a week and this makes my life so much easier with integration for my PayPal orders
I've been using this shipping platform…
I've been using this shipping platform for almost 3 years now. I love the ability to connect to other platforms and have them interact with shipping details. This ability saves me so much time. Additionally, I've found the customer service to be very helpful. I've even had scenarios where they have proactively reached out to me to provide tips on saving money.
Good job on my package ring bomb party…
Good job on my package ring bomb party I love jewelry and Luis Robert and annie Marie and Lisa and Mike
They suck they was taking money from me…
They suck they was taking money from me even after I canceled my 3 day trial period. So I’d advise you to contact them to make sure they got the cancellation because I don’t check bank statements and they’ve been charging me since May and telling me they can’t issue me a refund that’s BULLSHIT

Odpowiedź od Ship.com
Ship.com treats their customers right …
When I had a missing package I was not sure what to do so I emailed Ship.com They responded to my email very quickly and explained to me who to contact (USPS) and gave me the website. The information I was given really got the ball rolling My package was located and is arriving today. I really appreciate helpful people. Thank you
Easy to use and customer service is always there to help.
I've been using ship.com since March of 2023 and I've used it since then multiple times a week. I love how easy it's is to use. Anytime I reach out if I have a question about anything I always get a response back within a reasonable amount of time..
s#$@ customer service huh…
Order order to order that says was claim never got shopped never got delivered call 20 minutes after order was supposed to be delivered and they just asked me if I wanted to reschedule it and then just apologized and that was it that's terrible customer service terrible in general.

Odpowiedź od Ship.com
Efficient and time saving tool!
I've been using ship.com to ship all my online boutique orders for a few years now. I love that it's integrated with my invoicing system so that when an invoice is paid I can simply click to purchase postage and ship it. It's also really simple to give someone a custom quote for shipping if needed.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







