Just recently bought my mini force amd had a small problem, customer support was amazing, resolved the problem in less than 10 minutes amd has made me a lifelong customer. Great product. When my custo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I have been shopping around for a blower for my Bernese Mountain dog for a while and was hesitant because of how much the “good” ones cost. I wish I would have bought this a long time ago. It cut dryi... Zobacz więcej
I really was blown away at how fast the shipping is, considering I live on the other side of the US. All communications were fast, concise and painless. I LOVE my new table and accessories - all mat... Zobacz więcej
Fedex damaged dryer/shipping box split open. Shernbao refused to send return tag even tough multiple photos were sent of box prior to opening. Accessories missing due to opened box. Sent 6 or 7 ema... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies. We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc. We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business. In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Dane kontaktowe
910 Canal Pl, 91746, City of Industry, Stany Zjednoczone
- 626-549-1212
- info@shernbaousa.com
- shernbaousa.com
Speedy delivery- table arrived sooner…
Speedy delivery- table arrived sooner than expected. Virtually no assembly needed. Table works great.
The Tsunami Elite is fantastic
I bought the Tsunami Elite online to use for my labrador and the process was very easy. The Tsunami was scheduled to be shipped about 3 weeks from when I placed my order but I was notified of this before I checked out. I was happy knowing that a ship date was already set.
The Tsunami is fantastic and a bargain. It's quiet, has plenty of power and the nozzles are super easy to use. It fits my needs perfectly and the fact that it's a good looking blower is icing on the cake.
I was looking for a quality portable blower to dry my large labrador. I needed high output to dry his undercoat but quiet enough for him to be relaxed. And it'll fit on the floor or seat of a car.
A great blower and worth every penny. Super happy with Shernbao.
I was having difficulty putting my…
I was having difficulty putting my dryer together on a late Friday afternoon. I called the phone number given and a real person answered. I asked if I should send pictures with my questions on Monday. He said no, I could send them over on the weekend and he would se if he could help. Wow! I didn't expect that. As it turned out, I finally got it figured out myself.
Best Customer Service
I loved Shernbao's customer service. I live in Canada, and 1 year ago I bought a dog hair dryer, but unfortunately it stopped heating one day after the warranty expired. I sent an email to Daniel who promptly told me that he would solve the problem regardless of the warranty period. In a very short time, Alana called and emailed me ready to help me, and finally sent me a brand new dryer. That is benchmark customer service. Thank you Shernbao (Daniel and Alana), we are so happy!
Order took over 3 weeks to get to me
Order took over 3 weeks to get to me. I had to call the company two different times to get my blow dryer here to me. No communication was given as to why my order was taking so long.
The one negative I have
The one negative I have, is how difficult it was to connect to the dryer. It doesn’t twist on easily like you’d think. I ended up bending the wire & I might have it on secure now but it popped off 5x during my groom.
Ringside table
My order was delivered quickly and in great shape. I received an email offering me a discount on any future orders and the offer of any and all assistance I may require. The table itself is awesome, light, easy to carry to ringside and sturdy, even on grass.
Thumbs up to Shernbao—Quality products at affordable prices!!
Quality products at affordable prices!!
Great customer service
Great customer service. Very happy with my purchase and products.
Great customer service !!
Great customer service !!! Micheal was quick to help out , I've ordered 3 ele tricks tables previously and love the quality.
Best customer service thus far
Best customer service thus far : my dog ate all the plastics from my brand new table . Michael the rep was able to send me replacements same day I contacted them. Love love love the brand .
The ordering and delivery was flawless
The ordering and delivery was flawless. And customer service was exceptional.
Overly priced for quality with no regard for customer satisfaction
I bought a very expensive electric tub. To start I had to hire a welder to fix it from leaking, the seams were not complete. And by design, lowering the table all the way actually crushes the drain hose between support bars. I am very disappointed in the experience and even more disappointed in the company for compensating me with a cheap pair of scissors and clipper... Starting a new business and this being my first big expense, I would not reccommend Shernbao.
Always quick service and quality…
Always quick service and quality products shipped and if I ever had a problem they are fast to fix
Fast and easy
So far so good
My tub is a great heavy tub
My tub is a great heavy tub. It would’ve been better with directions for set up. The chat person was very helpful since I wasn’t sure what I needed since I’m new to this. Delivery service was amazing left me know exact time so I could have someone there. Thank you!
Love my dryers have a grooming shop and…
Love my dryers have a grooming shop and needed something dependable
Very good equipment
I really liked the experience of ordering from Shernbao. The shipping took almost a week, All the equipment arrived well. The stand dryer is very good and powerful, quiet as well, it makes my dogs less nervous on the table. They also included a clipper as a gift, very nice clipper and very quiet. I use these two products a lot now. I’ve never bought a Shernbao product before and I’m very happy with my purchase, I will definitely order more from them.
I give 5 stars because I didn’t get…
I give 5 stars because I didn’t get both items together so I got ahold of them and they were very fast to respond! I would highly recommend. Great customer service!
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