Waste of money. Your home reports very dependant on who does it. Gave 2s for points where other houses had 1s. Looking at home reports on aspc there are other, better companies to deal with. AVOID.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Kieran made the process very easy for myself and explained exactly what he was going to be doing during the home report. He had it all done in about 20 minutes and then talked me through the next step... Zobacz więcej
The gentlemen arrived on time they were very professional in their approach to the property. They explained what they were doing and did the home report inspection We were pleased with how quick... Zobacz więcej
Survpoint portal repeatedly down. Surveyor carelessly bashed my washing machine on way through kitchen and then rested his heavy metal ladders on the corner of a plastered wall. On the plus side sched... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Shepherd Residential – Scotland’s leading provider of Home Reports Our team of experienced Chartered Surveyors are on hand to produce the right Home Report for you. Our Chartered Surveyors are well established and trusted by all major lenders, built from their commitment to provide the highest quality Home Reports. Our Home Reports are always accompanied by a Mortgage Valuation. The valuation is not required by law for the completion of the Home Report, however it is necessary for obtaining a mortgage from mortgage lenders. Our surveyors are qualified to undertake purchasing and re-mortgage valuations. The Mortgage Valuation is designed to help inform mortgage lenders of the value of the property for loan purposes. The valuation advises lenders of the value of the property and provides detailed characteristics of the property, including significant defects that may affect the value for securing the loan. With a wide network of offices located throughout Scotland, no other Chartered Surveyors can offer the range of comprehensive local market knowledge required to provide National coverage alongside local, expert advice.
Dane kontaktowe
13 Albert Square, DD1 1XA, Dundee, Zjednoczone Królestwo
- 03330164000
- enquiries@shepherd.co.uk
- shepherd.co.uk
Odpowiada na 20% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dont waste your time looking elsewhere
Over the last 2 years, I have been selling off my BTL portfolio and have used several firms. I have found JE Shepherd the most professional by far, From the office staff to the surveyors themselves they are willing to help with every process. A Superslick process from start to finish. I won't waste any more of my time from now on trying anyone else.
Excellent service
Excellent service! Very professional and efficient. Was very considerate regarding dogs within the property ensuring they did not get out. Thank you.
Prompt and efficient service
Our surveyor Kyle was prompt and efficient.
The report was comprehensive and completed with the minimum of fuss. Kyle answered all our queries and made the experience feel professional and hassle free.
Great service
Have used Shepherds twice this year and on both occasions staff were very helpful. It was easy to use the online admin process.
Surveyor was excellent
Surveyor was excellent, arrived when he said he would & answered any questions I had. Would use again!
I’ve used shepherds surveyors quite a…
I’ve used shepherds surveyors quite a number of times over the last few years and they’ve always been very professional and helpful.
Most importantly they always respectful when they come to your house, especially Colin, who is such a lovely guy.
I wouldn’t use anyone else.
Great company.
Dianne Allan
Consistency Required
It is obviously a good company with a reputable reputation.
Only downside for myself on this occasion was the lack of consistency between each individual surveyors assessment of a property. This was an issue for myself when my Home Report required updating.
Could do better
The surveyor did not seem to have recorded his findings accurately - for example wrong number of steps recorded at front door, said he could not access under floorboards due to carpets when main carpets had been removed. He also had not read the home report I had completed so, for example guessed the age of the house wrongly by a decade!
I further felt that he undervalued the property ignoring its corner plot and proximity to a school which was then reflected in the initial offers.
I also felt the initial system to approve and pay the fee was badly designed-I had to phone in with my payment and am not the only customer with similar problems.
Its disappointing that our viewer's felt the same and went on to commission alternative assessments.
The surveyor was friendly and very…
The surveyor was friendly and very professional. He explained what he was doing and why. The report was expertly done and within a quick timescale.
Not a great experience.
I found Colin the surveyor a bit critical during his visit to my small Falkirk flat. I felt a bit 'put down' by his manner. It is a cheaper end property, but that is no reason to be a bit snobby.
Great overall service
Appointment was made very quickly and surveyor attended on time at my property. He was friendly, courteous and professional. I also liked the fact that he took time to explain the process and every aspect of what was examined and how it was described. The report itself was very fair and completed in a timeous manner. Great overall service was provided.
Excellent customer service
Excellent customer service. Very responsive and efficient service. I will be using shepards again.
Very professional and curtious
Very professional and curtious, answered any questions I asked explaining the process to me. Would use and recommend Shepherd Charted Surveyors again.
Survey carried out quickly and…
Survey carried out quickly and efficiently. Kept informed of all stages of the process and everything was carried out in the timescale provided. A very professional service.
Excellent service from Sheperds
Excellent service from Sheperds, the surveyor who completed our survey was extremely knowledgeable, very helpful and had a professional and friendly persona.
Excellent service
Very good and fast responses. Carried out a detailed survey.
Extremely professional survey conducted…
Extremely professional survey conducted with courtesy and consideration. Really couldn't ask for more……
Survey on Craigendon Road
The two young gentlemen were not only polite but very courteous toward myself and my home, explained the home report so that I understood it was definitely very Happy with the service.
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