SCAM!! I literally fell for this company a few years ago but I have received a gift card for Xmas and whilst looking through where I can use it, I came across Shaw Academy still operating!! They wil... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
At present, can't manage to pay the course fees, however, continuously learning from the platform. And, can get the certificate the day needed. Would that be possible we could bring such courses like... Zobacz więcej
Estoy disponible para hacer la denuncia colectiva en España. Este curso no cumple con lo indicado en la publicidad
I’ve been studying from shaw academy since years and the courses have been really helpful. I finally am doing diploma in interior design and the teacher is amazing. The knowledge that I’m able to gras... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Shaw Academy is a global online education institution which provides interactive classes, designed to allow students to learn at their own pace. The courses offered by the Shaw Academy cover topics including finance, photography, health and fitness, marketing, technology, design, beauty, music, business and the English language. The company’s mission is to empower students with the skills they need to follow any career path in a flexible and affordable manner. Shaw Academy achieves this by leveraging the potential of online learning and automation to match education with the pace of students lives.
Dane kontaktowe
26 Fitzwilliam Street Upper, , Grand Canal Dock, , Dublin, D02 CT89, Irlandia
- shawacademy.com
3,3
Średnia
61 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Scam
Absolutely Scam. Just look for their unclean famous name on scam alert websites. Before saying how they stole money from me let me, I'll tell you how to notice and avoid scam websites like this. Look for contact or support page on their website. If there's none, as Shaw academy, Walk away as fast as possible. Before giving them your bank card info. They are scam artists. I was charged 15 dollars for so to say recorded courses. Unfortunately they had my banking info so they withdraw money out of my card each two weeks. despite me trying hard to reach out to them. an impossible thing to do. they're unreachable. No trace of a contact number or email on their website. I wanted to cancel my sub but it took more than 10 pages of new offers and bull crap to get me to the canceling page. but it was far from over. They never canceled. They even called me. A woman asking me if I want to buy a new course. As soon as she notices i dont want it to she went agressive and hung up on me. Just walk away if you dont want your money to get rubbed online. I wonder how they are still working and advertising. 4 stars!!! it is fake. it their own reviews.
Edit:
Now they have replied and have asked me for my personal information again. imagine me falling for that again. This is their last strategy.
.
Hey, You stole my money how dare you ask for my personal information again. It's even mentioned on shaw academy's Wikipedia page, how you force students to write positive reviews on trustpilot and remove their negative reviews.
I don't need your reply here and don't need the poems and nice words you're writing here. Who believes that! You stole the money of tens of thousands of people in pandemic and isolation era and made them lose hope in learning programing. There are big petitions against you. You'll be held Accountable. We will get to you.
27 kwietnia 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Saldash,
Thank you for your feedback. We sincerely apologize for the negative experience you've described, and we take your accusations of being a scam very seriously.
Investigating Your Account:
To investigate these charges and ensure we can assist you effectively, we'll need some additional information:
Full Name: This helps us locate your account within our system.
Email Address (if used): If you registered with an email address, please provide it for account verification.
Last Four Digits of Debit/Credit Card (if used): Sharing the last four digits of the card used for the initial purchase would further aid our investigation.
We understand your frustration with recurring charges. Our platform offers both one-time and subscription-based access. It's possible you might have inadvertently enrolled in a subscription plan. We can help you review your enrollment details and ensure any unwanted subscriptions are canceled.
Contact Information: We apologize if you had difficulty finding our contact information. We have a dedicated support team reachable via email (https://help.upskillist.com/hc/en-us/articles/360017724137-Do-we-have-a-Chat-Support) We're also revamping our website to ensure contact information is readily accessible.
Cancellation Process: We apologize if canceling your subscription was a complicated process. We're continuously improving our user interface to make canceling subscriptions a smooth and straightforward experience.
Aggressive Sales Tactics: We have strict policies against aggressive sales practices. If you received such a call, we want to investigate this further. Please share any details you can recall about the call, such as the date and the name of the representative (if provided).
Review Authenticity: Shaw Academy does not engage in fake reviews. We value genuine user feedback and take measures to ensure review authenticity.
We are committed to resolving this issue for you. Once we have the requested information, we can investigate the charges, cancel any unwanted subscriptions, and ensure you don't receive further charges.
We understand your frustration and want to regain your trust. Please send us an email at "support@shawacademy.com" with the requested details at your earliest convenience. A dedicated support representative will be assigned to your case and will work diligently to address your concerns.
Sincerely,
Course disrupted yet I have an active membership from shaw academy
Hi, you recently upgraded to upskillist and I transferred my shaw academy account as instructed..now I got disrupted at the verge of finishing my course because of pending payment..i have an active lifetime membership from shaw academy since 2021 and since i transferred successfully i don't understand why this bit of information was not transferred. Please check on this and update me as soon as possible..the chat bot at upskill couldn't help much. So far the learning has been good but please assist as this course is time sensitive for a career growth.
Thank you
15 kwietnia 2024
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Patrick,
Thank you for your review. We understand your frustration regarding the interruption in your course access due to a pending payment. We apologize for any inconvenience this has caused, especially considering your time-sensitive career goals.
We've reviewed the account you migrated to Upskilllist. It appears the original account on Shaw Academy was cancelled before the migration process. This would explain why there was a pending payment for the renewal.
To confirm your Lifetime Membership status and restore full access, we'll need the email address associated with your original Shaw Academy Lifetime Membership. Please send us an email at "support@upskillist.com". Once you email us with this information, we can investigate further and take the necessary steps to activate your Lifetime Membership on Upskilllist.
We understand the urgency of completing your course. We'll prioritize verifying your Lifetime Membership and ensure you can resume your studies as soon as possible.
In the meantime, if you have any questions or require further clarification, please don't hesitate to email us. We apologize again for the disruption and appreciate your patience as we work to resolve this issue.
Sincerely,
I believe it's a scam
For some reason after I paid I cannot get access to the account I sent an email to support and they return the email with a block I don't understand so it's a scam
22 marca 2024
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Dee,
We understand your frustration and apologize for any confusion regarding access to your account.
We are currently experiencing a technical issue affecting our Shaw Academy platform functionality. The website is down and the login option is currently not working. We understand this may cause inconvenience and apologize for any disruption to your learning experience.
In the meantime, you can migrate your account to our new upgraded platform(www.upskillist.com) to continue accessing your courses along with your membership benefits. Please follow the below article on how to migrate your account:
https://help.upskillist.com/hc/en-us/articles/15580869733661-How-to-transfer-or-migrate-account-from-Shaw-Academy-to-Upskillist
Should you have any urgent concerns or require immediate assistance, please email us at "support@shawacademy.com".
Thank you for your continued cooperation.
Upskillist online educational site rebranding from Shaw Academy site, doesn’t result in a seamless migration of courses, course progress or ensure uninterrupted continuation of learning endeavours
I originally joined Shaw Academy in 2019 to undertake a Foundation Trading course. The course supposedly consisted of live online tutorials and practical sessions, mainly via PowerPoint presentations. However, the live sessions were recordings viewable online only. The PowerPoint presentation and supplementary notes were available to download.
The Foundation Trading course content was structured to promote the more expensive advanced premium Ultimate Traders Programme (UTP) and sold as a special offer for lifetime membership to Shaw Academy courses and the UTP; which included access to regular trading seminars and trading tools, plus exclusive use of the UTP MT4 Indicator and Trade Sizer products, and ongoing technical support.
I purchased the lifetime membership & UTP course offer, the content of which also heavily promoted a partnership link with Let's Trade Brokers.
As my interest is in trading, I subsequently did additional courses:
• The Foundation Diploma in Financial Trading and Investment
• Diploma in Gold Investment
• Diploma in Cryptocurrency
Overall, all the courses and video content were good and informative, and I’ve valued the ability to continue to access the courses online and revise the content regularly.
However, with no notice over recent years, Shaw Academy has withdrawn access to the Foundation Trading course and support for the UTP MT4 Indicator and Trade Sizer, which no longer work.
Weeks of emailing their support desk and getting mostly automated unhelpful replies can be summarised as they no longer support these courses or products. No similar alternatives were offered.
This was further compounded when earlier this month (March 24), I received an email from Shaw Academy stating:
… We hope this email finds you well. As a cherished student of Shaw Academy, we're thrilled to unveil some exciting news. In line with our rebranding efforts, we're delighted to introduce you to Upskillist – our new identity that encompasses everything you've come to love about Shaw Academy and more.
With a user-friendly interface and enriched educational resources, we're confident that Upskillist will revolutionize your learning journey.
To facilitate a smooth transition, we kindly request you to take a moment to register on the Upskillist platform using the same email address you utilised for Shaw Academy. This will enable us to seamlessly migrate your course progress and account particulars, ensuring the uninterrupted continuation of your learning endeavours.
As requested, I registered on the Upskillist platform using my Shaw Academy site details, expecting all my existing courses and the content to be seamlessly migrated to the new platform; however, only the Cryptocurrency course was transferred.
Again, I engaged in a very frustrating series of emails with their support dept to try to regain access to the courses; however, the responses from Upskillist (AKA Shaw Academy) support have morphed from:
… to clarify that we maintain separate databases for each website to ensure data integrity and prevent any mixing of information. All data related to Shaw Academy courses, including progress and resources, are stored securely in our database.
If you have already completed any courses or are in the midst of studying, rest assured that your progress and results are recorded accurately. However, if you encounter any discrepancies or issues, please don't hesitate to reach out to us for further assistance.
We recommend restarting your courses on our Upskillist platform to ensure a seamless learning experience and access to all relevant resources.
To:
… the following courses, "Foundation Diploma in Financial Trading and Investment", "Ultimate Trading Program" and "Diploma in Gold Investment" have been removed from our repository. As a result, you will not find them on Upskillist as they have become obsolete…
Upskillist/Shaw Academy has not delivered on its promise to seamlessly migrate my legacy courses or ensure the uninterrupted continuation of my learning endeavours on their new site. At the very least, they should maintain access to the paid-for legacy courses, especially for existing clients who had access to the Shaw Academy courses before registering and being transferred to the Upskillist platform.
Only one of my five original courses survives. Upskillist’s offered solution was that I could sign up for other available courses; however, the issue is that they are not currently offering other equivalent trading courses.
To date, I’m very frustrated and disappointed with the customer care and service received from Upskillist and feel compelled to share my experience on Trust Pilot, as I expect I’m not the only person that this has happened to.
4 marca 2024
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Ray Ezra,
Thank you for taking the time to share your detailed feedback about your experience with Shaw Academy and the recent transition to Upskillist. We understand your frustration regarding access to certain courses and resources, and we sincerely apologize for the inconvenience caused.
Addressing Your Specific Concerns:
Limited Course Migration: We acknowledge that only one of your five courses (Cryptocurrency) successfully migrated to Upskillist during the initial transition. We are actively working on improving our migration process to ensure most of your courses are accessible if supported by the system.
Legacy Course Access: We understand your disappointment regarding the removal of the Foundation Trading course, Foundation Diploma in Financial Trading and Investment, Diploma in Gold Investment, and Ultimate Trading Program (UTP) from our platform. These courses were deemed outdated and required substantial updates to meet current industry standards.
UTP MT4 Indicator and Trade Sizer: We apologize that these tools are no longer supported. As part of our platform evolution, we continuously evaluate and update our learning resources. In some cases, this may necessitate replacing outdated tools with newer and more effective solutions.
Moving Forward:
Upskilling Alternatives: While we may not offer access to the specific courses you mentioned, we would be happy to help you explore alternative trading courses available on Upskillist that may align with your interests.
Customer Service: We recognize the frustration you encountered with our previous support interactions. We are committed to improving our communication and ensuring timely, helpful responses to all inquiries.
We value your feedback and appreciate your understanding as we strive to enhance the Upskillist learning experience.
Sincerely,
Legitimate Learning Site
I paid for a lifetime membership around 2017, and still access it. Recently I couldn't log in, this happened once before, and I was able to get it fixed. I was unaware they had migrated to a new site. They recently changed their name to "Upskillist" and upgraded the site, which probably generated the complaints. I contacted the support center through the site page. I received a reply with clear and concise instructions how to migrate my account to the new site. Everything was easy and went smoothly. Navigation at the site is much better and no more annoying pop-ups soliciting diploma certificates of completion.
I found Shaw Academy with a 'Groupon' for their "Diploma in Photography Class”. I was impressed with the seemingly personal way classes were delivered live. They even gave away a [Canon or Nikon] DSLR camera on-air during one of the classes. Another time, at the end of one of the classes, ‘William Eames’ announced a one-time chance to get a lifetime membership (~$500USD), I jumped on it. At the time, they only had a few courses available, but reassured new ones will be added. The site was/is geared for subscription [courses], originally targeting photographers. Thay have since expanded well beyond photography.
I'm retired and mostly use Upskillist to better my skills and expand my knowledge, not for college or business but for self-improvement. I consider myself a slow 'information-absorber' and often retake a course to help me understand things better. Price for courses were (still are?) a la carte. As I mentioned- lifetime members were given full access to all and future courses. For at least 7 years now, they have been true to their word, dozens of new courses have been added over the years.
In January 2019, I received an email from SA advertising- "Get a Masters Level Qualification [Photography] for you and Lifetime membership for you and 3 Friends Only $125!". I paid for it, but was unable to recruit 3 friends :-(. Later in the year, I inquired when the course was expected to be available, I was told "it was coming". Shortly after, I suffered a series of life altering events and I forgot about it. When I finally returned, and saw the Masters Level course never happened. I then assumed they had kept my advance payment which caused me to post a review reflecting my displeasure. My fault for not trying to contact support before posting a bad review.
**UPDATE** With the reply from support below, you can see they are on top of my problem. I have been attending classes at Upskillist’s new website and am quite pleased how it has been streamlined from the old. I’m impressed they are refunding my years-old advance payment for the Masters class that was scrapped. I had been told, “it failed to meet the standards they wanted to achieve”. Because they always addressed my issues favorably, as well as the improvements and added classes to the new website, I changed my rating from 1 star to 5 stars. My experiences are based on what it was like in their infancy, and how it has evolved. I really do think this is a good site to learn real-world skills from experienced people, designed to fit any schedule, presented in a no-nonsense way. I cannot wait to dive into some of the newly added classes. Upskillist has been true to their word.
I edited and deleted a lot of my original claims in this review, they were inaccurate assumptions. IMO it is admirable they decided to cancel a class that could not measure up to expected standards, rather than roll out something just to attract more money. The only fly-in-the-ointment was how they failed to notify me and/or offer restitution then. Either way, they are making good now. To me, it would have still been worth it if only I was able to find 3 more friends to become lifetime members back then too. The site has grown and me with them. Upskillist is a legitimate learning site. As for it being recognized towards college credit, I cannot speak for that, for me it is unimportant. To find out the recognition level of all the courses, I recommend doing the research. I look forward to furthering myself and growth of knowledge with Upskillist. -Scott Irvin - Ellington, CT, U.S.A.
28 lutego 2024
Opinia niezależna
Odpowiedź od Shaw Academy
Dear John Doe,
Thank you for reaching out and sharing your experience with our platform, both positive and negative. We sincerely apologize for the frustration and inconvenience you've encountered, particularly regarding your login issues and the unfulfilled "Masters Diploma" in Photography Class.
Addressing Login Issues:
We understand that you're facing difficulties logging in with your previous student ID email. Our recent transition to Upskillist may have caused temporary login discrepancies.
To assist you swiftly, please send us an email at "support@shawacademy.com" from your Shaw Academy account registered email address. This will allow us to locate your account and resolve the login issue as soon as possible.
Regarding the Masters Diploma Photography Class:
We deeply regret that we were unable to offer the "Masters Diploma" Photography Class you paid for in advance. This course offering clearly fell short of our service standards, and we sincerely apologize. To rectify this situation, we would like to offer you a full refund of the $100 you paid for the unfulfilled class.
Addressing Concerns About Lifetime Membership and Transparency:
We understand your frustration regarding the recent name change from Shaw Academy to Upskillist. This rebranding reflects our platform's evolution and commitment to offering a wider range of high-quality learning experiences.
We acknowledge that our lifetime membership offered in 2016 is still active and you can migrate your account to the new platform to continue accessing your courses along with all your membership benefits. We strive to continuously improve our course offerings and platform functionality, which may necessitate occasional changes.
We value your loyalty and are committed to honouring your lifetime membership benefits. Rest assured, your access to Upskillist courses will remain uninterrupted.
We are dedicated to regaining your trust and ensuring a positive learning experience on Upskillist.
We have a dedicated team working diligently to address any lingering issues related to the account migration process.
We encourage you to explore the diverse courses available on Upskillist. We believe you'll find valuable learning opportunities across various subjects.
We are committed to transparency and will continue to improve our communication with our valued members.
Please do not hesitate to contact us via email if you have any further questions or concerns. We are here to assist you.
Sincerely,
I was in the middle of a class and was…
I was in the middle of a class and was kicked out of the site. While trying to sign back in it says my email isn't in their system. There is no way to contact someone other than this.
14 marca 2024
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Brandy,
We are writing to inform you that we are currently experiencing a technical issue affecting our Shaw Academy platform functionality. The website is down and the login option is currently not working. We understand this may cause inconvenience and apologize for any disruption to your learning experience.
In the meantime, you can migrate your account to our new upgraded platform(www.upskillist.com) to continue accessing your courses along with your membership benefits. Please follow the below article on how to migrate your account:
https://help.upskillist.com/hc/en-us/articles/15580869733661-How-to-transfer-or-migrate-account-from-Shaw-Academy-to-Upskillist
Should you have any urgent concerns or require immediate assistance, please email us at "support@shawacademy.com".
Thank you for your continued cooperation.
I had bought a lifetime membership a…
I had bought a lifetime membership a few years ago. The terms and conditions never mentioned anything about memberships being terminated for whatever reason. I tried to log back in and my membership has been terminated. Pulling the wool over people's eyes.
14 marca 2024
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Jay,
Thank you for contacting us about your lifetime account. We understand your frustration and apologize for any confusion regarding access to your account.
We want to assure you that we haven't changed any existing contracts or reduced previously purchased permissions. Your lifetime account remains active, and you should have access to all the materials you purchased.
We are currently experiencing a technical issue affecting our Shaw Academy platform functionality. The website is down and the login option is currently not working. We understand this may cause inconvenience and apologize for any disruption to your learning experience.
In the meantime, you can migrate your account to our new upgraded platform(www.upskillist.com) to continue accessing your courses along with your membership benefits. Please follow the below article on how to migrate your account:
https://help.upskillist.com/hc/en-us/articles/15580869733661-How-to-transfer-or-migrate-account-from-Shaw-Academy-to-Upskillist
Should you have any urgent concerns or require immediate assistance, please email us at "support@shawacademy.com".
Thank you for your continued cooperation.
Great way to learn new skills
Really enjoying the course. Good, clear instructions which push you enough to stretch your learning with each lesson. Pace is just right and results really do reflect the time you invest.
25 lutego 2024
Opinia niezależna
Its no doubt a scam
Its a scam, honestly I thought they would have been caught years ago. They charged me 40 euros a month for about 5 months, when I realized they would not give me a refund, they were offering a lifetime subscription. I have tried to get my 200 euros refunded, siNce I did not receive any confirmations and the email had .coN.
Ps: it took me five months to notice because the credit card was from an account from the previous country I lived in.
Trustpilot also erased my review.
30 marca 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Hello Caio,
Thank you for your feedback on Shaw Academy. We are sorry to hear that you had a bad experience with our service and that you felt scammed by us.
When you subscribed to our one-month free trial course, you agreed to our terms and conditions, which stated that you would be charged for the next month of your subscription if you did not cancel before the end of the free trial period. You also provided us with your bank card details, which authorized us to charge you for the subscription fee.
We also understand that you contacted our support team to request a refund, but you did not receive a satisfactory response. We apologize for any frustration or disappointment that this may have caused. We assure you that our support team is composed of real and professional agents who can provide you with quality and personalized service and support.
We provide a subscription-based service that renews every 4 weeks and it's necessary to cancel before the renewal to avoid any charges. We take your accusations seriously and would like to investigate the issue further, However, we couldn't find an account associated with the name provided in your review. We kindly request you to contact us directly at priorityhelp@shawacademy.com.
Please provide them with the necessary details such as your name, registered email address, and any relevant information regarding the subscription or charges you mentioned. Our team will be happy to assist you and look into the matter thoroughly.
We value the feedback and opinions of our customers, and we assure you that we do not engage in any fraudulent activities. Our goal is to provide a genuine and positive learning experience to all our students.
We hope this helps you with your issue and satisfies your request. We apologize for any inconvenience or frustration caused by our service. We appreciate your feedback and we hope that you will give us another chance in the future.
Have a nice day!
I’m a Happy student …
I was impressed with the time allocated for my classes and provision made for missed classes.
28 lutego 2023
Opinia niezależna
I would not trust Shaw Academy
I would not trust Shaw Academy,
You're better off choosing professional development from The CPD Standards Office
... Shaw Academy do not appear here ... look at CPD Standards
Had to call twice to cancel my membership, also asked for a phone number to ring and get a refund.
The first time, an advisor stated that's not possible - they're working remotely from home and don't have access to phones.
The second time, an advisor stated they only operate over email as my email address is attached to my account.
Both times, the advisor was able to locate my account from the mobile number I was calling from, they made it really difficult to get a refund.
Further to this, their website is focused on coercion and deceit, 'one click' purchases dominate their website in effort to swiftly take your money.
When you ask for a refund over email they aim to coerce you into coming back, offering free trials, free 'learning' for your benefit which is very intimidating.
adding in this review again as it was deleted back in 2020.
8 kwietnia 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Hello Bobby,
We are sorry to hear that you had a terrible experience with Shaw Academy. We appreciate your feedback and we want to apologize and make things right.
We do not intend to deceive or coerce our customers into paying for our courses and services. We offer a free trial and a clear cancellation policy for anyone who wants to try our courses and decide if they want to continue or not.
It seems that there was a miscommunication or a mistake in your case. We apologize for any inconvenience or frustration caused by our customer service and our website design. We would love to hear more from you and help you get an amicable resolution. Could you please share the details of your account and the phone calls with us at priorityhelp@shawacademy.com? This will help us investigate and fix this problem as soon as possible.
We hope that you will reconsider your decision and give us another chance to prove our quality and value to you.
Thank you for choosing Shaw Academy and we hope to provide you with a better learning experience in the future.
RUN. IT'S SCAM!
I signed up for a free trial, and then received a phone call. On the phone the person asked me, if I would like to receive FREE resources and FREE courses for FREE. I said yes, and then my card was charged over $100.
When I realized that, I was confused and called support. The agent said refund was not an option. I ended up disputing this charge with my bank and the anti-fraud department handled it and gave my money back.
I would give 0 stars if this is allowed on TrustPilot. Why is this scam company still in business?
Also, I left the same comment 2 years ago and it was somehow removed. So I added it back.
25 stycznia 2024
Opinia niezależna
Odpowiedź od Shaw Academy
Hello Olivia,
We are sorry to hear that you had a bad experience with Shaw Academy. We appreciate your feedback and we want to resolve this issue as soon as possible.
We do not charge our customers for the free trial or the free resources and courses. We only charge for the premium membership, materials, and the certificates, which are optional and require your consent and confirmation.
It seems that there was a misunderstanding or a mistake in your case. We apologize for any inconvenience or frustration caused by this situation. We would love to hear more from you and help you with a resolution. Could you please share the details of your account and the phone call with us at priorityhelp@shawacademy.com? This will help us investigate and fix this problem as soon as possible.
We hope that you will reconsider your decision and give us another chance to prove our quality and value to you.
Thank you for choosing Shaw Academy and we hope to provide you with a better learning experience in the future.
Lessons learnt
I have been waiting since October for certificate for a course I completed in September. I paid £60 for hard copy certificate believing that Shaw Academy was a trusted educational platform, and this would be something that I could add with my others professional certificates. The course I completed was a Diploma leadership and management that took me over three months to complete.
Despite multiple requests for updates on where the certificate is / what is the ETA, finally through fear of scam I requested my money back. To date I have not received the certificate nor have I received my refund. I have been fobbed off with excuses of ‘didn’t have the address’ / ‘can take up to 2 months to arrive’ / ‘there have been postal issues’ / ‘the delivery was not tracked’
Having read others comments and articles in various Irish financial reports I believe that Shaw Academy are in financial difficulties. I shall not expect my certificate or my refund, however I have learnt a great lesson form Shaw Academy - Do your research!! Happy New year
31 grudnia 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Hello there,
We are truly sorry for the delay in delivering your certificate. We understand your frustration and disappointment. We would like to assure you that we are not a scam. We are a legitimate online learning platform that offers high-quality courses and certificates in various fields and skills.
We value your learning experience and your trust in our service. We also offer transparent and fair pricing and refund policies for our courses and certificates. We deliver our certificates within 1-2 months due to logistical reasons as we do bulk shipping.
We apologize for any inconvenience or misunderstanding that may have occurred during the delivery and refund process. We would like to investigate and resolve this issue as soon as possible. Please send us the following information to priorityhelp@shawacademy.com:
• Your name and email address that you used to register with us
• The name and date of the course that you completed and the certificate that you ordered
We will review your information and contact you with a solution. We will also offer you a complimentary access to another course of your choice as a token of our apology and appreciation.
We hope that this response addresses some of your issues and clarifies some of the misunderstandings that you may have had about our company and our service. We appreciate your feedback and we strive to improve our quality and customer satisfaction. We hope that you can give us another chance to prove our worth and restore your trust. Thank you for choosing Shaw Academy.
Very professional educational business
Very professional educational business, they taught me a lot and was very informative and helpful.
29 grudnia 2022
Opinia niezależna
Educate to yourself
There's no doubt about it the company is doing very grateful work to who follows the skills and tech very well and I love to educate my self from this platform.
17 grudnia 2023
Opinia niezależna
Attention Arnaque !
Attention ! Grosse Arnaque, prelevement frauduleux pour un soit disant "support" de cours, quelques slide sous forme powerpoint qui ne valent rien pour justifier un essai soit disant gratuit qui devient payant à 20€ !!
Fuyez !
13 stycznia 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Ken, Thank you for bringing this matter to our attention. We take such concerns seriously and we apologize for any inconvenience you may have experienced. However, we couldn't find an account associated with the name provided in your review.
The certificates and course material are designed to enhance your learning experience and demonstrate your skills and knowledge at an additional cost. However, both of them are optional and not mandatory to complete a course.
We charge a nominal fee for the certificates and course material to cover the cost of producing and delivering them to you. The fee also helps us to keep the course fees low and affordable for everyone.
To address your concerns and investigate the issue further, we kindly request you to contact us directly at priorityhelp@shawacademy.com. Please provide them with the necessary details such as your name, registered email address, and any relevant information regarding the subscription or charges you mentioned. Our team will be happy to assist you and look into the matter thoroughly.
We value the feedback and opinions of our customers, and we assure you that we do not engage in any fraudulent activities. Our goal is to provide a genuine and positive learning experience to all our students.
Surprised to see this scamming company…
Surprised to see this scamming company is still in business. My pointer literally HOVERED over a link and I was charged for a class. After a lot of time wasted and dealing with bots and Paypal, I never did get my money back. If you are thinking of visiting this scammy site- DON'T!. You will be sorry. I, for one, haven't visisted their scam of a site since. If a class action lawsuit is filed, and it should be, I hope they get put out of business.
---------------------------------
EDIT
I most certainly will not provide my information to this company. They have cost me hours that I can't get back chasing after this issue, lied to Paypal so I couldn't get a refund, and now they want to help? Sorry, I don't believe it. If my honest reveiw is removed, then so be it. One bad experience does not deserve a repeat.
21 stycznia 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Student,
Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear about your negative experience with our platform.
We understand your frustration and apologize for the inconvenience and confusion caused by the accidental charge on your account. We take several measures to prevent any accidental charges and we have a dedicated team working on this. We are committed to delivering a platform that suits our students' needs without any unintentional charges.
We have implemented several measures to prevent any accidental incidents from happening ever. This includes improving the design of our platform to make it more user-friendly and adding additional confirmation steps before any charges are processed.
Please provide us with your contact information so that we can reinvestigate your case. We will personally address your concerns and ensure a timely resolution to your case.
We value your feedback and appreciate you bringing this incident to our attention.
Sincerely,
Two years ago Shaw Academy scammed…
Two years ago Shaw Academy scammed me. I subscribed to a one-month free trial course, which - because it was not suitable for me - I canceled after two days. Nevertheless, after a month, the cost of the course was charged to my bank card. After a long correspondence - which I probably did not with a live operator, but with a bot - they refused to refund the amount taken without authorization. In the end, the anti-fraud department of my bank took over the case, so I managed to get my money back. If you like the service they provide, I wish you good luck, but if not, be careful with them. I do not recommend them at all!
[update]
I guessed that you would not find my case
#129160 Bad experience - Application for refund
I consider the case closed and I have only described my experience
28 maja 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Hello Mihaly,
Thank you for your feedback on Shaw Academy. We are sorry to hear that you had a bad experience with our service and that you felt scammed by us.
When you subscribed to our one-month free trial course, you agreed to our terms and conditions, which stated that you would be charged for the next month of your subscription if you did not cancel before the end of the free trial period. You also provided us with your bank card details, which authorized us to charge you for the subscription fee.
We also understand that you contacted our support team to request a refund, but you did not receive a satisfactory response. We apologize for any frustration or disappointment that this may have caused. We assure you that our support team is composed of real and professional agents who can provide you with quality and personalized service and support.
We provide a subscription-based service that renews every 4 weeks and it's necessary to cancel before the renewal to avoid any charges. We take your accusations seriously and would like to investigate the issue further, However, we couldn't find an account associated with the name provided in your review. We kindly request you to contact us directly at priorityhelp@shawacademy.com.
Please provide them with the necessary details such as your name, registered email address, and any relevant information regarding the subscription or charges you mentioned. Our team will be happy to assist you and look into the matter thoroughly.
We value the feedback and opinions of our customers, and we assure you that we do not engage in any fraudulent activities. Our goal is to provide a genuine and positive learning experience to all our students.
We hope this helps you with your issue and satisfies your request. We apologize for any inconvenience or frustration caused by our service. We appreciate your feedback and we hope that you will give us another chance in the future.
Have a nice day!
Scam
Its a shame Trustpilot won't make a stand here,
Shaw academy have been scamming people for several years now and reporting genuine Trust Pilot reviews that bring light to this (there used to be a warning by trust Pilot they were doing this)
1 listopada 2023
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Student, Thank you for bringing this matter to our attention. We take such concerns seriously and we apologize for any inconvenience you may have experienced. However, we couldn't find an account associated with the name provided in your review.
To address your concerns and investigate the issue further, we kindly request you to contact our priority support team at priorityhelp@shawacademy.com. Please provide them with the necessary details such as your name, registered email address, and any relevant information regarding the subscription or charges you mentioned. Our team will be happy to assist you and look into the matter thoroughly.
We value the feedback and opinions of our customers, and we assure you that we do not engage in any fraudulent activities. Our goal is to provide a genuine and positive learning experience to all our students.
We appreciate your feedback and we hope that you will give us another chance in the future.
Have a nice day!
I literally just clicked on something…
I literally just clicked on something and money disappeared from my account. Also, during the night some more money has disappeared to this stupid "school". I don't understand how this is a still functioning place. AVOID AT ALL COST!
14 listopada 2022
Opinia niezależna
Odpowiedź od Shaw Academy
Dear Mira, Thank you for bringing this matter to our attention. We take such concerns seriously and we apologize for any inconvenience you may have experienced. However, we couldn't find an account associated with the name provided in your review.
To address your concerns and investigate the issue further, we kindly request you to contact us directly at priorityhelp@shawacademy.com. Please provide them with the necessary details such as your name, registered email address, and any relevant information regarding the subscription or charges you mentioned. Our team will be happy to assist you and look into the matter thoroughly.
We value the feedback and opinions of our customers, and we assure you that we do not engage in any fraudulent activities. Our goal is to provide a genuine and positive learning experience to all our students.
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