seventhstores.com Recenzje 

61
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great customer Service, I asked them about a Product from a old collection and they told me which size to get etc. if you have any questions just let them know and they are happy too help 👍

Oceniono na 5 z 5

Amazing brand with really great pieces. Although they have a minimalist feel the silhouettes and quality on offer is great, which is a hard combination to find. Bear with them during the busy s... Zobacz więcej

Oceniono na 5 z 5

From the quality of the clothes to the customer service 5 stars doesn’t convey just how pleased I am with both. Very patient and understanding and the exchange process is also very easy going. Bermuda... Zobacz więcej

Oceniono na 1 z 5

This is the most unprofessional company I've ever experienced. My jacket was still not delivered after one month. No updates, no communication. I didn't receive my jacket yet, but in the meantime it w... Zobacz więcej


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

61 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 42% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(61)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 52

Napisz recenzję
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Oceniono na 5 z 5

Unreal Brand

Super company. Honest and speedy communication. Clothes are incredible quality and styles are cutting edge.
Repeat repeat repeat customer. Nothing else comes close

14 października 2025
Opinia niezależna
Oceniono na 5 z 5

After many purchase

After many purchase, I had to make a return for a sizing issue, customer service was very good and responsive. A top brand (which it is) with top customer service…

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Exquisite quality, unreal design and warm customer service.

Couldn’t recommend enough unbelievable quality, design and customer service. Purchased the wrong colour accidentally and emailed to ask for a correction. Despite it being the hour of a particular popular collection launch I received an email response 3 minutes later with the correct item updated in my purchase and a friendly message from one of the team.
Genuinely one of the most efficient and helpful interactions I’ve ever had with a brand.

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing fabrics, great customer care

The fabrics way surpassed my expectation, the weight and quality of the pieces I ordered are incredible. I messaged the brand regarding the fit of an item before I purchased, the advice given by customer care was perfect

28 września 2025
Opinia niezależna
Oceniono na 5 z 5

Cool brand and good communication

Cool brand and good communication! After I was trying to decide on my sizing and unsure about buying because its expensive, I emailed and they gave me a detail recommendation and were super helpful with all my questions!

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service - I wanted to know what size I should pick in their Bermuda jeans as I'm only 5'1, they advised based on my height and weight directly. Thanks for your help!

26 września 2025
Opinia niezależna
Oceniono na 1 z 5

Absolutely petty

Absolutely petty, awful brand. I commented honest feedback that while I LOVE their designs I wished their wool/plastic blend fabrications were done in 100% natural fibers. For that alone they deleted my comment and blocked my account.

As someone who works in design/marketing for a large global fashion house I think this treatment of a customer for offering earnest and respectful feedback is so ridiculous. If this is how sensitive you are in a business like fashion I don't think it's a business you will be in for long.

Followed up with customer service as I still really wanted to purchase a number of styles but I cannot in good conscience do so if this is how they want to treat their customers. Ultimately I was told it was probably "a mistake" and they would look into it. From then on I have never been followed up with and all attempts at following up from my end have been met with silence.

All in all an awful interaction. I won't be purchasing from Seventh Stores now, or ever, and would encourage others to avoid. I cannot imagine how the lack of customer care that would be given had you actually purchased and they already have your money. They clearly do not care about their customers.

2 września 2025
Opinia niezależna
Oceniono na 1 z 5

Bad quality, bad customer service

Not good unfortunately. Ordered their lunar bag, which I loved. However, months in the seams already started to rip. For a 200 euro nylon bag, you would atleast expect the stitching to be alright. I have contacted them about this, wondering if maybe I just got a bad batch or something. However, they have not responded on either email or instagram. Would not recommend

18 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

I think a one start is too high

I think a one start is too high. Not come across such poor service and poor quality merch. There is no response to emails and yet they spam with emails. Avoid!!

12 marca 2025
Opinia niezależna
Oceniono na 1 z 5

AVOID AT ALL COST.

AVOID AT ALL COST.

This company has without a doubt the worst customer service. I purchased an item from them order number 23135. The item is too big and I have sent them 3 emails now to return the item and get my refund. They never reply back to your emails and clearly have no intention of returning my money. STAY AWAY FROM THIS 2 BOB SCAMMING COMPANY WHO CLEARLY ARE JUST INTERESTED IN TAKING YOUR MONEY AND HAS A CUSTOMER SERVICE THAT CLEARLY DOES NOT EXIST.

11 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Currently experiencing Significant Delays with Order

Currently experiencing significant delays with my order, it has been over 20days and still not received any update as to when it will get shipped and it’s looking very unlikely to arrive before Christmas. The customer service from Seventh has been poor, with little communication or support throughout the process. It’s been a frustrating and disappointing experience overall.

28 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible Customer Service

I am writing to express my deep disappointment with the experience I’ve had regarding my recent Black Friday purchase. Despite completing my order and receiving confirmation, it was abruptly canceled, and a refund was issued. While I appreciate the prompt refund, I am puzzled and frustrated that the product is still listed as available on your website.

To make matters worse, I have reached out multiple times via email over the past four days and have yet to receive any response. This lack of communication is unacceptable and raises concerns about your commitment to customer service. Meanwhile, I see your social media platforms actively promoting advertisements, which feels contradictory given the unresolved issues with existing customers.

9 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

TERRIBLE CUSTOMER SERVICE/ DEFECTIVE PRODUCTS

DAMAGED HOODIES! POOR CUSTOMER SERVICE! FOR A 300-DOLLAR HOODIE, YOU SHOULD EXPECT NO ISSUES, BUT THIS COMPANY JUST WANTS TO STEAL YOUR MONEY

THEY SENT ME A DAMAGED HOODIE

AND THEY MAKE YOU PAY FOR RETURN FOR THE SHIPPING

CUSTOMER SERVICE IS WORST I EVER EXPERIENCED

17 kwietnia 2024
Opinia niezależna

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