We needed a small replacement part for our Smeg cooker. The customer service team very quickly identified the required part & gave us the serial number. Found the item very easily on the website & the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was able to speak to a human being to confirm part would fit my cooker. Delivery was next day as paid for!
Servevast were able to source multiple replacement parts for my trusty 25yr old Smeg Oven to leave it looking like new! There was a small quality issue with one part which was immediately and without... Zobacz więcej
Reakcja na opinię
Following a call out from an unrelated company who wanted to charge ridiculous money and needed to wait 14 days for spare parts, I got in contact with these guys - explained my problem. I was asked to... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Official UK Spares & Accessories Retailer for Smeg
Dane kontaktowe
3 Chase House, Park Plaza, WS12 2DD, Cannock, Zjednoczone Królestwo
- 0330 094 7773
- sales@servevastdirect.co.uk
- servevastdirect.co.uk
4,9
Doskonała
588 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service, and helpful advice. Parts fitted great and our old Smeg hob has been transformed
1 stycznia 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Dave,
Brilliant thanks for taking the time to do this, it's much appreciated. Really pleased to hear we could help.
Have a great day, Ryan
I have ordered one product
I have ordered one product.
It's really fast delivered.
Many thanks
27 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hello,
Thank you for taking the time to leave us this feedback, it's much appreciated! Glad to hear the part arrived quickly for you, have a lovely day :)
-Zoe
Odpowiedź od ServevastDirect.co.uk
Hello Laurence,
Thank you for taking the time to leave us a great review. Glad to hear you really liked our service and we appreciate the feed back :)
-Zoe
Was trying to source the correct part…
Was trying to source the correct part for my Smeg Fridge they were really helpful with sending through information and then when it didn't match, we sent images and they located the exact part we needed. Very quick email responses too.
22 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Georgia,
Thank you for sending this great review, we're really grateful for the feedback. I'm glad we were able to help you get the correct part for your fridge too! Have a lovely day :)
- Erin
Fantastic customer service
Fantastic customer service, prompt and efficient. Particular shout out to Zoe who looked after me.
Buying a Smeg original replacement part so quality assured.
21 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Pennie,
Thank you so much for the great review, I'll pass your feedback on to Zoe! Glad she was able to help so quickly, have a lovely day :)
- Erin
New part for our dishwasher
New part for our dishwasher was easy to find, came quickly and worked perfectly
19 stycznia 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi there,
Thank you for leaving us this great review! Glad to hear the part helped you out, we appreciate the feedback!
- Erin
Great
I have used this company a couple of times and would recommend them.
14 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Diane,
Thank you for leaving us this lovely review, we're really grateful for the kind feedback and for your repeated custom! Have a lovely day :)
- Erin
Excellent service from start to finish…
Excellent service from start to finish easy to order and arrived very quickly
21 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Pip,
Thank you for taking the time to leave us this feedback, it's much appreciated! Glad to hear the part arrived quickly for you, have a lovely day :)
- Erin
Efficient company
Very quick response when ordering a spare part for my Smeg cooker. Fitted it myself and all up and running straightaway
12 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Diana,
Thank you so much for the review, we're really grateful for the feedback. I'm glad to hear that we were able to help you get your cooker fixed so quickly :)
- Erin
An easy to use website
An easy to use website, parts can easily be found. Prices are very competitive delivery is speedy . A very good all-round service.
14 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Geoffrey,
We appreciate the kind review, thanks so much for taking the time to leave it! Have a great day :)
- Erin
Good website and excellent service.
21 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Martin,
Thank you so much for the great review, we appreciate the feedback! :)
- Erin
Great service from start to finish
Great service from start to finish. Ordered the part after Tom sent a link, part arrived within 2 days and my cooker was fixed the same day.
16 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Ian,
Thanks for leaving the great review, we appreciate that! Great to hear your cooker was fixed so quickly :)
- Erin
Superb customer service
Superb customer service! Friendly response and quickly clarified a product query. Thank you!
26 stycznia 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Julie,
Thanks for taking the time to leave us this review, we really appreciate the feedback! Glad we were able to help you out, have a lovely day! :)
- Erin
very efficient service and helpful…
very efficient service and helpful staff. The replacement clock/timer was compatible but had a different wiring layout. So I telephoned the Smeg spares operator at servevast direct who not only answered the phone but sent me an updated wiring diagram by e mail.
8 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi there
Thanks for leaving us this great review, we're really grateful for the feedback! Glad we were able to get the info you needed to fit the new part :)
- Erin
Ordered a smeg wok stand from servevast…
Ordered a smeg wok stand from servevast but my item was on back order customer services notified me of expected delivery date, when it was back in stock company notified me it would be sent out same day excellent communication. I received it next day well packaged and a original smeg product so happy I choose servevast, will definitely order from them again everything about my experience was excellent highly recommend
7 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Deborah,
Thank you so much for the kind review, we really appreciate it! Glad we were able to help you out, have a lovely day :)
- Erin
Very helpful to find the right part
2 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Simon,
Thanks for leaving us this great review, it's much appreciated! Have a lovely day :)
- Erin
Great service
Great service
Unfortunately my order was not in stock however the customer service contacted me and explained the situation. as soon as the items is available, I had an email from them and received the goods with in 2 days. Thank you.
2 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Amy,
Thanks for taking the time to leave us this great review, we really appreciate the feedback! Glad to hear the part arrived so quick once the stock was available! :)
- Erin
Great customer service.
Great customer service..ordered a base for a smeg kettle which was on back order..communication was great was kept informed and delivery was prompt when informed item had been despatched..item was well packaged..can definitely recommend this company.
1 lutego 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Steven,
Thank you for the kind review, we appreciate you taking the time to leave the feedback. Glad to hear you received the correct part for your kettle too!
- Erin
Goods delivered on time and well…
Goods delivered on time and well packaged to avoid any chance of damage.
25 stycznia 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Michael,
Thanks for taking the time to leave us this great review! We really appreciate the feedback and it's great to hear the part arrived safely with you.
- Erin
Spare parts for smeg dishwasher
The price and being kept informed on the arrival of my order good selection of spare parts for my smeg dishwasher great.
10 stycznia 2024
Opinia niezależna
Odpowiedź od ServevastDirect.co.uk
Hi Alan,
Thanks for taking the time to leave us this great review, we really appreciate it! Glad to hear you're so pleased with our service :)
- Erin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.