We needed a small replacement part for our Smeg cooker. The customer service team very quickly identified the required part & gave us the serial number. Found the item very easily on the website & the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was able to speak to a human being to confirm part would fit my cooker. Delivery was next day as paid for!
Servevast were able to source multiple replacement parts for my trusty 25yr old Smeg Oven to leave it looking like new! There was a small quality issue with one part which was immediately and without... Zobacz więcej
Reakcja na opinię
Following a call out from an unrelated company who wanted to charge ridiculous money and needed to wait 14 days for spare parts, I got in contact with these guys - explained my problem. I was asked to... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Official UK Spares & Accessories Retailer for Smeg
Dane kontaktowe
3 Chase House, Park Plaza, WS12 2DD, Cannock, Zjednoczone Królestwo
- 0330 094 7773
- sales@servevastdirect.co.uk
- servevastdirect.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I inadvertently damaged my ceramic Smeg…
I inadvertently damaged my ceramic Smeg hob; therefore, I contacted the company to inquire about obtaining the necessary replacement part. Promptly after providing the required information, I received links to the spare parts and also a referral to a company capable of installation. I had to await the arrival of the part, which was received today. The installation is scheduled for Monday. I have no complaints regarding the service or the price.
Perfect genuine part that fitted…
Perfect genuine part that fitted perfectly with no hassle. Excellent quality and customer service. The part was delayed in delivery but Customer service emailed all responses promptly. Definitely recommend this company.
Fast, efficient, accurate!!
Following a call out from an unrelated company who wanted to charge ridiculous money and needed to wait 14 days for spare parts, I got in contact with these guys - explained my problem. I was asked to email serial and model number, and they confirmed the bits I needed. The relevant parts were identifed and shipped within a day and a half. I replaced the parts myself (fairly easily done) and now my cooker is working as new. Brilliant company that you should think of using first, before calling out anyone or paying vast sums for no purpose.
It was very easy to locate the product…
It was very easy to locate the product that I required. On ordering the part it was with me in 2 working days. I was also kept informed by email of the progress. Very impressed by the service
Light covers
Website said stock, but the cupboard was bare when they went to order pic. Straight onto backorder and arrived with all expediancey.
I was told at each stage of the transaction what was going on and importantly to me why.

Odpowiedź od ServevastDirect.co.uk
Great service!
The item I ordered was for an older model Smeg make extractor fan and not widely available as a manufacturer part. The order was easy to make and I accept that the price reflects the need to back order from outside this country. The communication was first class and the item arrived exactly on time. Cannot fault the service and would recommend this company.

Odpowiedź od ServevastDirect.co.uk
Great service
Great service, swift response to item query and subsequent delivery of order. Highly recommended.
From order to delivery the…
From order to delivery the communication was excellent. My parts had to be sent from Spain and they advised me immediately (even giving me the option to cancel) another update once they had arrived and dispatched. Was probably only about 10 days inclusive of bank holidays. Very impressed … the parts were perfect and I think very reasonably priced. Would definable recommend this company. Thank you for a pleasant experience.
Good Price & Genuine Item
This company come up the cheapest and the reviews were good. I was informed how long it would take to arrive and of its progress. The item arrived safely and well packaged. I would have no hesitation in ordering from this company again.
Very helpful supplier
Very helpful supplier, kept me updated with my order
Realy good to deal with
Realy good to deal with. I was kept fully informed about the order and expected delivery. Given that the spares were coming from Italy a very prompt service.
SMEG range cooker replacement parts
I ordered a replacement knob for my Smeg range cooker. The order was dispatched quickly. The price was competitive with other companies. The part is as described. I would definitely use this company again.
Easy to order
Easy to order, kept informed about process of order. Delivered when promised. Excellent !
Oven Light Bulb.Product as ordered and arrived in a…
Product as ordered and arrived in a timely manner
Great communications and quick delivery
Fast and efficient
Just needed a tiny but crucial part. I had a response to my online enquiry almost immediately so I ordered the part and it arrived the next day- I could t believe it. Very happy.
Excelkent service and products
Excellent response time when asked to identify the part i needed. Delivered within 5 working days.
Fantastically speedy service.
I ordered a replacement upper spray arm for my dishwasher on the morning of Wednesday 12th November. My order was confirmed immediately and that same evening I received an email to tell me that it had been despatched. It arrived the next morning (Thursday) well packaged and protected. If only other companies had service like this !!
This part was difficult to find and…
This part was difficult to find and servevast were able to help source it from Italy. It took a while but they kept me informed and got the part to me. Thank you Paul
Great experience
Great experience, efficient friendly service delt with my Smeg hob parts issue in no time!
Doświadczenie Trustpilot
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