Sertus hosted a live event bringing together so many parts of the construction industry and it was brilliant. I was a keynote speaker at the event but I attended the whole day and was delighted to see... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Attending Sertus3 last Thursday was a great use of my time, listening to so many key players in the fire industry talking about the important issues of the day. The keynote speakers were brilliant and... Zobacz więcej
Reakcja na opinię
Sertus came to our office with their roadshow and it was a well organized afternoon. We found the SERTUS team to be knowledgeable and approachable and were able to answer any questions we had. I look... Zobacz więcej
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Working with SERTUS has been really positive. The SERTUS Live events so far have been well put together and genuinely useful - bringing the right people into the room and helping to raise awareness ar... Zobacz więcej
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Informacje dotyczące firmy
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- Dostawca artykułow BHP
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Napisane przez firmę
Sertus is a UK-based manufacturer of smoke ventilation products, dedicated to safeguarding lives and property through unequivocally compliant, expertly engineered, and reliably manufactured solutions. Driven by our vision to be the UK’s manufacturer of choice for smoke ventilation, we’re setting the standard – leading, not following – with products that combine innovation, performance, and quality. From early-stage design through to post-install support, we partner with contractors, architects, consultants, and developers to deliver smoke ventilation that works – every time. At Sertus, Make It Simple isn’t just a tagline – it’s our promise. We simplify the complex world of fire safety through intelligent design, clear guidance, and comprehensive support, helping our customers achieve compliant, high-performance buildings with confidence.
Why we’re different
Napisane przez firmę
- Complete product range all under one roof
- From Smoke Control Dampers and Roof AOVs to the Sertus Fan Pod™, all products are designed and manufactured in-house. One trusted supplier means consistent quality, reliable lead times and no need to manage multiple vendors.
- Factory-tested, fully compliant products
- Every Sertus product is rigorously tested to the UK’s highest fire safety standards, ensuring proven compliance, reliable performance and confidence at approval and sign-off.
- Ready when you are
- With extensive UK stock, multiple size options and next-day delivery on core lines, we help keep projects moving and programmes on track.
- Dedicated Sertus delivery fleet
- Whether delivered by our own transport or trusted courier partners, every order is handled with care to ensure it arrives safely and on time.
- Support beyond the product
- We support our customers with pre- and post-order technical guidance, free site surveys, CPD training and factory visits - helping you make the right decisions early and avoid issues later.
Our delivery guarantee
Flat £150 delivery fee nationwide
One simple, transparent delivery rate – wherever you are in the UK. No hidden costs, no surprises.
Dane kontaktowe
Europa House, Alfold Road, GU6 8NQ, Cranleigh, Zjednoczone Królestwo
- 01483 269 999
- hello@sertus.uk
- sertus.uk
Compliant smoke ventilation made simple
4,6
Doskonała
40 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brad is an amazing presenter and all…
Brad is an amazing presenter and all round very knowledgeable person. We're looking forward to booking more CPDs with Sertus!
22 kwietnia 2026
Odpowiedź od Sertus
Thanks for the great feedback! We’re glad you enjoyed the session - Brad will be pleased to hear it. We look forward to working with you again soon.
Supportive Team and Excellent Follow‑Through
I contacted the team to arrange training on one of the systems currently in place on site. Although they were unable to assist directly, they got back to me promptly and explained that they work alongside another provider who would be better suited to support this request.
While I hadn’t yet followed this up myself, their team kindly reached out and provided the relevant contact details for the supplier. A special thank you to Emily, who followed up on my enquiry and delivered exactly what was promised. The communication throughout was helpful and proactive.
21 kwietnia 2026
Odpowiedź od Sertus
Thanks for your feedback - great to hear the team were proactive and followed through. We'll be sure to pass your thanks on to Emily 👍
Overall good experience
17 kwietnia 2026
Odpowiedź od Sertus
Thanks for your feedback - great to hear you had a positive overall experience with us.
Doing the right thing!
As Dame Judith Hackitt put it at Sertus Live #2: "Here's a company that puts doing the right thing ahead of anything else."
Sertus stands out as a company that genuinely embodies what the building safety industry should aspire to be. Their commitment to doing the right thing is evident in every aspect of their work. From rigorously tested, fully compliant products to building a culture built on integrity, responsibility, and continuous improvement.
2 października 2025
Odpowiedź od Sertus
Thanks for your kind words - great to hear this resonated. We’re committed to doing the right thing and raising standards across the industry.
Superb service and delivery
20 kwietnia 2026
Odpowiedź od Sertus
Thanks for your feedback! Great to hear you were happy with the service and delivery.
Always very responsive to enquiries and…
Always very responsive to enquiries and a pleasure to deal with.
17 kwietnia 2026
Odpowiedź od Sertus
Thanks for your feedback! Great to hear you’ve found the team responsive and easy to deal with - that’s exactly what we aim for.
Sertus are always very helpful and…
Sertus are always very helpful and execute the process with precision, from the CPD offerings through to specification support.
Friendly and reliable team that always happy to help!
15 kwietnia 2026
Odpowiedź od Sertus
Thanks for your kind feedback! Great to hear our team’s support - from CPDs through to specification - is making a difference. Glad it’s coming across as both reliable and helpful.
Excellent communication and response times
Excellent communication and response times, sensible pricing and generally positive lead times.
Technically sound products and innovative team always looking at 'What's next' in the market.
15 kwietnia 2026
Odpowiedź od Sertus
Thanks for your great feedback! Really pleased to hear you value our communication, lead times and approach - and that our focus on innovation is coming through. We appreciate your support.
Professional& User Friendly
From dealing with the sales team, through to manufacture and delivery, everything was very professional.
15 kwietnia 2026
Odpowiedź od Sertus
Thanks for your feedback! Great to hear everything from sales through to delivery met your expectations - we really appreciate it.
Great price and delivery service
14 kwietnia 2026
Odpowiedź od Sertus
Thanks for your feedback! Glad to hear you were happy with both the price and delivery service - we really appreciate it.
Fantastic teams in every department
Fantastic teams in every department. Fantastic support through every stage of services offered .
And unrivalled smoke vent products 🤝
26 marca 2026
Odpowiedź od Sertus
Thanks for the great feedback - really appreciate it. Glad to hear our products are really helping support your projects.
First class service as always from the…
First class service as always from the Sertus team.
Quick turnaround, great communication and delivered on time.
16 marca 2026
Odpowiedź od Sertus
Thanks for the great feedback! Glad we could support with a quick turnaround and keep everything running smoothly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.