Sertus hosted a live event bringing together so many parts of the construction industry and it was brilliant. I was a keynote speaker at the event but I attended the whole day and was delighted to see... Zobacz więcej
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Attending Sertus3 last Thursday was a great use of my time, listening to so many key players in the fire industry talking about the important issues of the day. The keynote speakers were brilliant and... Zobacz więcej
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Sertus came to our office with their roadshow and it was a well organized afternoon. We found the SERTUS team to be knowledgeable and approachable and were able to answer any questions we had. I look... Zobacz więcej
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Working with SERTUS has been really positive. The SERTUS Live events so far have been well put together and genuinely useful - bringing the right people into the room and helping to raise awareness ar... Zobacz więcej
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Napisane przez firmę
Sertus is a UK-based manufacturer of smoke ventilation products, dedicated to safeguarding lives and property through unequivocally compliant, expertly engineered, and reliably manufactured solutions. Driven by our vision to be the UK’s manufacturer of choice for smoke ventilation, we’re setting the standard – leading, not following – with products that combine innovation, performance, and quality. From early-stage design through to post-install support, we partner with contractors, architects, consultants, and developers to deliver smoke ventilation that works – every time. At Sertus, Make It Simple isn’t just a tagline – it’s our promise. We simplify the complex world of fire safety through intelligent design, clear guidance, and comprehensive support, helping our customers achieve compliant, high-performance buildings with confidence.
Why we’re different
Napisane przez firmę
- Complete product range all under one roof
- From Smoke Control Dampers and Roof AOVs to the Sertus Fan Pod™, all products are designed and manufactured in-house. One trusted supplier means consistent quality, reliable lead times and no need to manage multiple vendors.
- Factory-tested, fully compliant products
- Every Sertus product is rigorously tested to the UK’s highest fire safety standards, ensuring proven compliance, reliable performance and confidence at approval and sign-off.
- Ready when you are
- With extensive UK stock, multiple size options and next-day delivery on core lines, we help keep projects moving and programmes on track.
- Dedicated Sertus delivery fleet
- Whether delivered by our own transport or trusted courier partners, every order is handled with care to ensure it arrives safely and on time.
- Support beyond the product
- We support our customers with pre- and post-order technical guidance, free site surveys, CPD training and factory visits - helping you make the right decisions early and avoid issues later.
Our delivery guarantee
Flat £150 delivery fee nationwide
One simple, transparent delivery rate – wherever you are in the UK. No hidden costs, no surprises.
Dane kontaktowe
Europa House, Alfold Road, GU6 8NQ, Cranleigh, Zjednoczone Królestwo
- 01483 269 999
- hello@sertus.uk
- sertus.uk
Compliant smoke ventilation made simple
4,6
Doskonała
40 recenzji
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sertus hosted a live event bringing…
Sertus hosted a live event bringing together so many parts of the construction industry and it was brilliant. I was a keynote speaker at the event but I attended the whole day and was delighted to see that competitors were there also because everyone had one aim - working together to make the industry safer. This is a conversation that is ongoing but Sertus have exactly the right idea with their event Sertus Live. This was a very well organised event with every detail covered and everyone I spoke to was delighted to have the opportunity to share ideas and learning. Bravo
22 października 2026
Odpowiedź od Sertus
Thank you for your lovely feedback, Emma! It was a pleasure having you as a keynote speaker at SertusLive 3. You've captured exactly what the event is about – breaking down silos, sharing knowledge and working together to make buildings safer. We're delighted you enjoyed the day!
Sertus3
Attending Sertus3 last Thursday was a great use of my time, listening to so many key players in the fire industry talking about the important issues of the day. The keynote speakers were brilliant and so inspirational. Well done to all at Sertus for making the day a success.
27 października 2026
Odpowiedź od Sertus
Thank you for the fantastic feedback! We're delighted you enjoyed SertusLive 3 and found the discussions so valuable. It was a pleasure having you with us!
Sertus came to our office with their…
Sertus came to our office with their roadshow and it was a well organized afternoon. We found the SERTUS team to be knowledgeable and approachable and were able to answer any questions we had. I look forward to working with them.
24 września 2026
Opinia niezależna
Odpowiedź od Sertus
Thank you for the great feedback! We really enjoyed bringing the Sertus roadshow to your team and look forward to working together too.
Super Sertus
Our company works closely with Sertus, and they're always helpful and knowledgeable. The whole team is super friendly, willing, and it's a pleasure to work alongside them.
24 września 2026
Opinia niezależna
Odpowiedź od Sertus
Thank you for the fantastic feedback! It’s great to hear, and we really value the relationship. Always a pleasure working together!
Smoke control is critical to fire life…
Smoke control is critical to fire life safety in buildings and Sertus are experts in this field.
2 października 2026
Odpowiedź od Sertus
Thank you for the great feedback! We’re proud to play our part in making smoke ventilation simple and safeguarding lives and property.
Great service
Great service. We do lots of smoke control and use Sertus a lot
Delivery is always planes and timed well
30 lipca 2026
Odpowiedź od Sertus
Thank you for your great review! We're pleased to hear our service and reliable deliveries continue to support your projects. We really appreciate your continued support.
Delivery was terrible
Delivery was terrible, no paperwork given to my engineers to check quantities and correct sizes. Total shambles, no grills with first delivery, so total waste of 4 engineers time today
We will be billing Sertus for this.
We gave specific instructions which were ignored
No other words than shambles
1 lipca 2026
Odpowiedź od Sertus
Thank you for your feedback. We're sorry to hear you were disappointed with your experience. We discussed the concerns raised with you directly and carried out a full review of the delivery and the circumstances surrounding the order with the relevant teams. We take all customer feedback seriously and remain committed to providing a high level of service and delivering the best possible experience for our customers.
The content was pitched at just the…
The content was pitched at just the right level. The delivery and knowledge from Brad was excellent. Would definitely recommend Sertus,
24 czerwca 2026
Odpowiedź od Sertus
Thank you for your fantastic feedback! We're delighted to hear the content was pitched at the right level and that Brad's knowledge and delivery made such a positive impression. We really appreciate your recommendation and hope to welcome you back to another Sertus CPD soon.
Odpowiedź od Sertus
Thank you for your kind review. We're really pleased to hear you found our team helpful, responsive and easy to communicate with. We appreciate your feedback and look forward to working with you again.
As Always great communication and…
As Always great communication and updates on deliveries
15 czerwca 2026
Odpowiedź od Sertus
Thanks, really appreciate that. Good communication is important to us, so it's great to hear.
Odpowiedź od Sertus
Thank you for your review. We're delighted to hear you found the CPD both interesting and informative. We appreciate your feedback and hope to welcome you to another session soon.
Very easy to deal with and Sertus offer…
Very easy to deal with and Sertus offer high end compliance. I have been using these now since 2008 with no issues. Top Drawer organisation and my word counts being in the industry 33 years.
15 maja 2026
Odpowiedź od Sertus
Thank you for your kind words. We're delighted to hear you've had such a positive experience and appreciate your continued support and trust in Sertus.
Surtus have been fantastic to do…
Surtus have been fantastic to do business with they have really helped FDS and guided us in the right direction when selecting their products special mentions for Josh, fletcher, and Kate who have all been very very helpful and supportive.
20 maja 2026
Odpowiedź od Sertus
Thanks for the fantastic feedback - it’s been a pleasure working with FDS so far.
We’ll be sure to pass your kind words on to Josh, Fletcher, and Kate. We really appreciate your support.
Odpowiedź od Sertus
Thanks for taking the time to leave a review.
We’re always looking at new ways to capture customer feedback so we can continue improving the service and support we provide. As your review currently only contains emojis, we’re unfortunately unable to understand your experience with Sertus.
If you’d be happy to share a little more detail, please email our team at customerservice@sertus.uk.
Always very helpful
Always very helpful, and have great knowledge of products. Communication and service is above and beyond.
8 maja 2026
Odpowiedź od Sertus
Thank you for the great feedback. We’re really pleased to hear the team’s product knowledge, communication and service have made such a positive impression. We appreciate your support.
Fantastic.
Have used a number of SERTUS products over the years.
The level of assistance and service by the whole team, approachability and quality of the products offered are all excellent.
1 maja 2026
Odpowiedź od Sertus
Thank you for your kind words! We really appreciate your continued support and are glad to hear you’ve had such a positive experience with both our team and products.
Great service
Good communication throughout the process and they provided clear indication of delivery dates and the options for re-arranging.
28 kwietnia 2026
Odpowiedź od Sertus
Thanks for the great feedback - really glad to hear everything ran smoothly and communication was clear throughout.
We appreciate you taking the time to share this.
Odpowiedź od Sertus
Thank you. We really appreciate your support and are glad you’ve had such a great experience.
Great Experience at Sertus Live 2!
I attended ‘Sertus Live: Smoke Control in Action’ and found it to be a really valuable event. It tackled the industry challenge of design intent to what firefighters actually experience on site.
It was a really collaborative day with plenty of discussion throughout – big thanks to the team at Sertus for putting it all together and bringing the industry together!
2 października 2025
Odpowiedź od Sertus
Thank you for the great feedback! We’re delighted to hear you found the event valuable and enjoyed the collaborative discussions. It was a pleasure bringing the industry together, and we hope to see you at future Sertus events!
Proactive team on a mission to better the industry.
Working with SERTUS has been really positive. The SERTUS Live events so far have been well put together and genuinely useful - bringing the right people into the room and helping to raise awareness around key topics in the industry. Overall, they are a proactive team that’s focused on doing things properly and making a meaningful impact.
22 kwietnia 2026
Odpowiedź od Sertus
Thanks for the kind words - we really appreciate it. Great to hear you’ve found the Sertus Live events valuable. Looking forward to working together again soon.
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