Ordered two heavy metal skipping ropes, and received 2 cheap plastic ones. Have sent at least 4 emails to two different email addresses and no response and no telephone number to chase it. Website s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
4ft outdoor punch bag. Arrived swiftly with email update and tracking. It is as described to look at. Had a pretty rubbish mounting bracket, nothing like the photo with wood screws and rawl plugs,... Zobacz więcej
Good item; quick delivery. Leg weights exactly what I wanted: 5 kg but made up of 10x 500 gran weights slotted into pockets so that the weight is adjustable. Secure velcro fastening strip which pass... Zobacz więcej
1 star is being way to generous! Ordered a Battle Rope, item never arrived. Emailed and they said it got lost so they'd resend another. Again product didn't arrive, sent another email and didn'... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Manchester, Zjednoczone Królestwo
- support@senshijapan.com
- senshijapan.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent quality product
Excellent quality product. Very fast shipping and delivery.
Faulty strap
I have sent three messages and no reply 1- to live chat, 2- emails to the faulty strap that I received with a photo
Great item and service!
Not a real company
Not a real company, scam operation. They'll take your payment and then just not dispatch, radio silence on communications even though they're actively adding listings to the website. Refund requests ignored.
Nice display box products come in added…
Nice display box products come in added bonus. Fast delivery.
HIT IT HARD WONT MOVE
FATASTIC PRODUCT LOVE THE BAG GREAT DELIVERY NO WAIT THANK YOU LOTS
Avoid and do not order from them!
Ordered a single item, but the website design tricked me into thinking the order had not been complete, so I clicked on the button to complete it and it charged me for a second item (although I only wanted to buy one). I messaged them to request to cancel the second item, but without any response they cancelled and refunded both items. I purchased the item again, however it has not been delivered yet and it has been over 2 weeks. I have received no answer to my emails either. Very unprofessional.
I ordered the item - still waiting!
I ordered the item two and a half weeks ago, I have contacted customer services twice without hearing a reply and contacted the chat bot twice (I guess the chat bot doesn't actually respond to messages?) I am at a loss what to do now!
Easy to order and turned up quick
Order process simple. Quick delivery. Nice looking product.
Do not purchase from this company
Do not purchase from this company, they will take your money but it is highly unlikely that you will receive your item! I'm currently trying to help my daughter chase an item that she ordered on 6th December, no item received despite several emails and promises of a replacement from 'Julie'. As it became clear a replacement was not coming, she then requested a refund several times.....but this company is ignoring all of her emails. Disgraceful! I urge anyone with the same issues to contact trading standards, which is what we will now do, in hope that they will investigate this company!!
Item has not arrived
Item has not arrived - been waiting 2 weeks now. I have emailed and tried to contact via chat but nobody ever came back to me. Customer service is the worst I have experienced as nobody gave response! All I want is for the CEO or anyone useful from this company to get back to me via email!!! Heads up for everyone - DO NOT PURCHASE FROM HERE! To much trouble!
Item Not Arrived
Ordered item on 28 Dec and now 3 Feb and despite next day dispatch it has still not arrived. I have chased numerous times with Julie promising to send out another, this has not happened and they have not responded to any of my subsequent emails or online chat messages. I have not experienced such a disgraceful lack of customer service in all my years of dealing with online companies and I can only be left with the opinion that they do not care about you as a customer but only in getting your money off you until such time you have to persue them through whatever legal means possible. Therefore in my experience this company should be be avoided at all costs, or if you do not it will cost you a lot of time and trouble in trying to get your money back. One very disappointed and upset customer.
Awful company
Awful company, didn’t send all the items I paid for and never reply to emails!!!! Avoid at all costs
Reasonably satisfied with purchases
Most of my Senshi purchases have been of good quality and look like I will get years of use from them, however I purchased a adjustable grip strengthener and because of the side to side movement in the mechanism the moving components would catch on the handles when using in my left hand (but worked fine in my right hand) I had to shave some of the inner of the handle for it to work ok. I also purchased 2 e-gift cards and was sent an email a few days after saying “ As a token of our appreciation for choosing Senshi, we've enclosed an exclusive E-Gift Card just for you.” which to me sounds like they are giving me a gift card as a thanks for my purchase, but it turns out this is just one of the gift cards I purchased. Still the majority of what I purchased from them is good quality.
Item never arrived
Item never arrived. Customer service is dreadful nobody responds. Awaiting a refund or the item to turn up
Excellent service,quick delivery
Excellent service,quick delivery. Follow the instructions and it's easy to put together.
Unfulfilled
Ordered 2 items and neither came complete, missing cables/bolts/Anchor so not insignificant, I cannot yet use the items. Emailed customer care 2 days ago and no reply. Wouldn't mind but paid a bit extra to go with established brand rather than miscellaneous amazon.
Complete fraud company
Complete fraud company. Took payment and never received delivery.
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