Senior.com Recenzje 

231
•
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolutely no customer support. Received one voice mail to ask me if I still wanted the product, since it didn’t get sent out. I called back numerous times and sent numerous emails to tell them no, d... Zobacz więcej

Oceniono na 3 z 5

I did not realize I was ordering a "certified open box". Most is ok, but one stsr bolt has no threads. Making contact with a human agent is very hard. The AI agent said a misding-part form was b... Zobacz więcej

Oceniono na 1 z 5

I STILL HAVE NOT RECEIVED MY ORDER . . . .I have tried to call, email, hit the tracking button, and go online to no avail! Your Email said ~ Shipping Confirmation ... Hi NORMAJEAN, We're... Zobacz więcej

Oceniono na 4 z 5

Very pleased with the bed and white glove service! Disappointed that the delivery time was off by several weeks. Also the customer support is poor. I asked a simple question that the chatbot couldn't... Zobacz więcej

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Senior.com is an online source dedicated to bringing high quality products from the top brands in Fall Prevention, Incontinence, DME, Bathroom Safety, Bedroom Safety, Living Room and Kitchen, Outdoor Living, Health & Personal, Mobility Aids, Home Secur...


Dane kontaktowe

  • Santa Margarita Parkway 29829, 92688, Rancho Santa Margarita, Stany Zjednoczone

  • senior.com

2,5

Słaba

Wynik TrustScore: 2.5 na 5

231 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(231)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 87

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy to order

Easy to order. Fast delivery.
So for the lotion is working to control the itching on my eczema spots

26 maja 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi TJ,
We are so happy to hear that the lotion you purchased is working to help your eczema! Thank you for your review and we hope the lotion continues to help your eczema in the future!

Oceniono na 1 z 5

Has not gotten delivered

Shipping label was created right away but never left senior.com. Someone is checking it out for me but still no action. UPDATE: The first time I contacted senior.com someone responded right away and sounded would be helpful. But I have followed up 2 more times and no one is responding. Tracking still shows label created but never left the company. Order placed 5/24 and it is now 6/4.

25 maja 2025
Oceniono na 1 z 5

Ordered Easy Dentures from here for…

Ordered Easy Dentures from here for $600.00 CAD got the shipment and there was only 2 small wax pieces apparently they forgot to put the dentures in the box 2 weeks later and a month since we ordered finally got the dentures. My dentures set and I couldn't remove them and had to go to emergency and have them cracked and pulled out costing me $300.00 and my partners wouldn't set and stayed soft even after following all the instructions exactly. Contacted Senior.com and explained what happened and they basically did nothing and still haven't even though I called within the return time frame and the issues are within their return policy. Have contacted Easy Dentures and no response back which is odd because they were quick to respond when Senior.com sent us pieces of wax instead of dentures. Essentially we would like a refund but might be willing to take a replacement so that we didn't waste $600.00 plus $300.00 emergency cost.

17 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Cervical neck collar

The customer service was very helpful I made a mistake with my order and when I called them they were able to help me correct it and get my right size

25 kwietnia 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi William,
We are so happy to hear that we were able to help you fix any mistakes in your order! Thank you for taking the time to leave a review. We hope you enjoy your purchase!

Oceniono na 2 z 5

Not good

I have used this pillow for less then 2 weeks and it is already beginning to flatten. I specifically searched for firm, and trusted this company was the answer. Not the case.

25 kwietnia 2025
Oceniono na 1 z 5

I have not received all of my order

I have not received all of my order. I have received several boxes but still missing items. Why is not possible to send one box with the entire order instead of multiple incomplete orders. I could have ordered from Amazon to get a package every day.

25 kwietnia 2025
Oceniono na 5 z 5

Husband walkers. The product(s) ordered were bariatric …

The product(s) ordered were bariatric extra wide walker. Recieved quickly (3 business days). I recieved one of what i ordered and then another one with wheels. Both are great!! My husband loves them. Height is adjustable and easily folds for travel.

28 kwietnia 2025
Opinia niezależna
Logo Senior.com

Odpowiedź od Senior.com

Hi Lynda,
Thank you so much for your review! We are so happy to hear that your husband's walkers satisfied all his needs! We hope he enjoys them for years to come!

Oceniono na 5 z 5

My questions were promptly answered

My questions were promptly answered, but verdict will come when items are delivered/received at my home.

30 kwietnia 2025
Opinia niezależna
Logo Senior.com

Odpowiedź od Senior.com

Hi Tim,
We are so happy to hear that we were able to answer your questions! Thank you for taking the time to leave a review and we hope, when your product arrives, that you are satisfied with your purchase!

Oceniono na 1 z 5

You do not stand behind what you sell. If you buy it you are stuck with it.

I ordered what you had on your site to fit a V-8 motorized scooter. It does not fit. I was advised that it should fit (but it doesn't) and I sent pictures of the one in the video you sent me along with the picture of the one you say should fit and they are not the same.

24 kwietnia 2025
Logo Senior.com

Odpowiedź od Senior.com

I’m very sorry to hear that the cover you received doesn’t fit the V-8. We’d be happy to offer a free exchange to ensure you get the correct size.

To start the process, please log in to your account and select the option to return and exchange for the appropriate size. Once that’s submitted, our team will process the exchange and get it corrected for you as quickly as possible.

Oceniono na 4 z 5

They charged sales tax on my item which…

They charged sales tax on my item which was a medical device. I called and they quickly refunded it.

7 kwietnia 2025
Opinia niezależna
Logo Senior.com

Odpowiedź od Senior.com

We apologize for the inconvenience Perry! Our tax codes have now been updated. Thank you for your business!

Oceniono na 1 z 5

Don't trust SENIOR.Com

Try to find your item at another shop, on-line or off. Confirmed with a 1-2 weekd delivery on 13 March 2025, and it was clear that the item wasn't shipped until 3 April when I began hounding them for answers. I had made several other attempts at e-mails and phone calls. I had been told that my concern had been 'endorsed', which I supposed meant escalated. And still nothing for 21 days.

I had been told on those previous times that my item was in transit. Even on 3 April, the same response. There was definitely a tracking number but no-one could tell me where the heck the shipment was!

Of course this deals with needs, not wants. My mother currently 'spills' when she gets up to micturate. Her strength is always depleted by having to either get out of or re-enter her current hospital bed. I need her to have the best end-of-life care that I can proved. I am not rich and had to get a loan for this bed. And maybe I'm being rather harsh on Senior.com because I see this as my failure, too. I did not pick the best company from which to purchase the UpBed.

Learn from my mistake. Choose a different company than Senior.com.

UPDATE 22 APRIL 2025
Still unresolved. Communication with Alex of Senior.com is spotty.

But problem may actually be from the Source, the UpBed makers themselves. Not sure. But now must start making payments on the loan for the bed that I never received!!!

12 marca 2025
Opinia niezależna
Oceniono na 5 z 5
Logo Senior.com

Odpowiedź od Senior.com

Hi Judy,
We are happy to hear that the ordering process on Senior.com was smooth and that your purchase was delivered in a timely manner! Thank you for your review and we hope you enjoy your purchase for years to come!

Oceniono na 1 z 5

Waited for order and tracked via china…

Waited for order and tracked via china post. Stated delivered after 19 days but did Not.
Never answered any emails Then found that my PayPal account had been closed and not by me.
Don't use..if it sounds to good to be true.it is.

3 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Your customer service was excellent

Your customer service was excellent

Thank you

26 marca 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi Edith,
Thank you for leaving a review about your experience with Senior.com! We are so happy to hear that our customer service exceeded your expectations. We hope you enjoy your purchase for years to come!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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