Senior.com Recenzje 

231
•
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolutely no customer support. Received one voice mail to ask me if I still wanted the product, since it didn’t get sent out. I called back numerous times and sent numerous emails to tell them no, d... Zobacz więcej

Oceniono na 3 z 5

I did not realize I was ordering a "certified open box". Most is ok, but one stsr bolt has no threads. Making contact with a human agent is very hard. The AI agent said a misding-part form was b... Zobacz więcej

Oceniono na 1 z 5

I STILL HAVE NOT RECEIVED MY ORDER . . . .I have tried to call, email, hit the tracking button, and go online to no avail! Your Email said ~ Shipping Confirmation ... Hi NORMAJEAN, We're... Zobacz więcej

Oceniono na 4 z 5

Very pleased with the bed and white glove service! Disappointed that the delivery time was off by several weeks. Also the customer support is poor. I asked a simple question that the chatbot couldn't... Zobacz więcej

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Senior.com is an online source dedicated to bringing high quality products from the top brands in Fall Prevention, Incontinence, DME, Bathroom Safety, Bedroom Safety, Living Room and Kitchen, Outdoor Living, Health & Personal, Mobility Aids, Home Secur...


Dane kontaktowe

  • Santa Margarita Parkway 29829, 92688, Rancho Santa Margarita, Stany Zjednoczone

  • senior.com

2,5

Słaba

Wynik TrustScore: 2.5 na 5

231 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(231)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 87

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

excessive emails

excessive emails. had to go to website to unsubscribe.
I hope it works. Borders on harassment

26 marca 2025
Oceniono na 1 z 5

Not what I ordered

I ordered a cup holder to go on my Walker and the part that goes on the Walker never came. The picture that I ordered is not what you sent me. And since your policy is to charge me to send it back, I'm going to throw it away.

26 marca 2025
Oceniono na 5 z 5

Gerry

First time customer---They are GREAT!!!!!
Had a problem with an order and it was handled very professionally.
A number one company.

24 marca 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi Gerry,
Thank you for your review! We are happy to hear that your first time being a Senior.com customer was a positive experience and that we were able to help you find resolutions for any issues you ran into. We hope to be able to help you in the future with any potential needs you may have going forward as well!

Oceniono na 1 z 5

I bought a item from them never…

I bought a item from them never received it was supposedly sent china post they claim was delivered i was working from home the entire day was supposedly delivered never was asked for the local tracking as it would have been delivered by aus post as we don't have china post but they will not hand over local number and china post just say not them so item and paypal are useless dont buy from them their tracking is bogus

17 marca 2025
Opinia niezależna
Oceniono na 1 z 5

I bought the dentures thinking "EASY"…

I bought the dentures thinking "EASY" was an optimum word. The gentleman in the how to video took the plates, placed each denture in his mouth. The top plate he pushed up an back with the top plate and then by just using his finger, inside his mouth, had the fit he wanted. Very much the same with the bottom plate. He never removed any of the moldable plastic. That was not my experience at all. I have heated the dentures every day since I received them. Heated them up way more than 20 times and still only have a cosmetic look but no functionality. I spent almost $500 and have nothing to show for it but regret. I continue to try but my optimism for working dentures gone.

24 lutego 2025
Oceniono na 1 z 5

I placed my order and was notified it…

I placed my order and was notified it was shipped. Did not receive it. Determined that the site of my order defaulted to a wrong address. Since I have no paperwork, I am now just outo my money and will NOT receive my order.

24 lutego 2025
Oceniono na 4 z 5

Shopping experience and price point…

Shopping experience and price point were good. It would be nice to be able to replace the sponge when worn out rather than throw the whole wand out, which is wasteful. Also, a sturdier handle would be an improvement. We'll see how long this holds up.

24 lutego 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi Linda,
Thank you very much for taking the time to leave a review of your Senior.com purchase! We are glad that your experience purchasing from us and browsing our pricing were positive! We will definitely take your review into consideration regarding the quality of the product and any potential replacements we may be able to look into. We hope your purchase continues to satisfy your needs!

Oceniono na 5 z 5

Quick solution to your needs!

Everything went quickly from start to finish! Product arrived well packed and in a timely manner!

24 lutego 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi Linda,
We are so happy to hear that your experience purchasing from Senior.com was efficient and reasonably priced! Thank you for your review and we hope you return to Senior.com for any potential, future needs you may have!

Oceniono na 5 z 5

I received what I ordered in a timely…

I received what I ordered in a timely fashion. Very nice.

24 lutego 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi Margaret,
Thank you for taking the time to leave a review. We are happy to hear that you received your Senior.com purchase quickly and that you were satisfied with your product. Enjoy!

Oceniono na 4 z 5

Fast and free shipping

Fast and free shipping, well priced too, Charlotte

24 lutego 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi Charlotte,
We are so happy to hear that you were satisfied with Senior.com's shipping and pricing! Thank you very much for your review. We hope you enjoy your product!

Oceniono na 2 z 5

Delayed shipping

I bought this because it said 2-4 business days delivery. It was a day late which was a huge inconvenience. I would have bought it somewhere else due to time constraints. When it did arrive, it was not packaged in an outer layer of cardboard like my last purchase. The box was damaged, and I hope contents were fine. I will think twice about using this for my parents in the future.

22 lutego 2025
Oceniono na 1 z 5

Guess I should have read the reviews…

Guess I should have read the reviews first. I have not received my item yet. Back on 2/11/25 it stated it was shipped but when I go into tracking, it is only saying Shipping label has been created and is awaiting item. I have emailed them, sent a message through the online help- no reply from either. I have even tried calling them several times to which I keep getting a message that I have reached them after hours. Um no I haven't. According to your hours listed and the message when you call you are open 5am - 5 pm Pacific time. I have been calling you since 5:15 am your time for over 2 freaking hours. I am so upset right now. The thing I hate most is being lied to.

19 lutego 2025
Opinia niezależna
Logo Senior.com

Odpowiedź od Senior.com

Hi Stephanie! I must first apologize for your experience shopping with us. I want to make sure that we get this resolved for you right away so you get what you ordered. I will send you a request for more information so I can have a manger assist you. I hope we can make this up to you in the near future and we thank you for the feedback.

Oceniono na 1 z 5

I sent back the product 2 weeks ago and…

I sent back the product 2 weeks ago and still have not recieved my money 😒

28 stycznia 2025
Logo Senior.com

Odpowiedź od Senior.com

Hi Cindy. I am terribly sorry your refund was not processed sooner. I did verify that your refund was processed shortly after your review as this item had to be inspected upon arrival. We always strive to process refunds in 1-2 days of being received so I will open a ticket to have a manager look in to this for you. My deepest apologies for your experience shopping with us and we hope we can earn your trust again!

Oceniono na 5 z 5

We took the chair on our first cruise…

We took the chair on our first cruise and it was a life saver! It was easy to maneuver and worked great!! Highly recommend it!

27 stycznia 2025
Logo Senior.com

Odpowiedź od Senior.com

Great to hear the chair worked so well for you! We hope it enhanced your cruise and continues to enhance your life. : )

Oceniono na 5 z 5

Easy to assemble

Easy to assemble, super comfortable to walk with. Love the different height settings.

27 stycznia 2025
Logo Senior.com

Odpowiedź od Senior.com

Thank you so much for sharing your shopping experience with us! We hope you enjoy the product : )

Oceniono na 1 z 5

My order was placed on 1/27

My order was placed on 1/27, shipped on 1/28. Today is 2/4, ups has not received the package. Everytime I question; it took 2-4 days for ups; 2nd contact 4-6 days. Now is 8 days; I do not have my order, and never get a straight answer

28 stycznia 2025
Logo Senior.com

Odpowiedź od Senior.com

We are terribly sorry you had such a bad experience with our company. This is certainly not normal as we ship hundreds of orders a day with almost no issues. I do see that your order was fully refunded so I am going to open up a ticket with my manager to investigate your order. I hope we can make this up to you in the near future.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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