Product arrived promptly and was well packaged. I was aware the product was a 2nd user discounted offer, significantly cheaper than new, but the casing is damaged and discoloured. More like something... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We recently ordered a hospital bed for my 90-year-old grandmother who has arthritis in her hip. Selfimed were nothing but helpful with their prompt replies to my queries regarding VAT exemption and ar... Zobacz więcej
Ordered reconditioned oxygen concentrator. Good price. Great customer service, even AI worked! Fast delivery via Fed Ex. Really well packaged. Highly recommend. Only downside I would say is no warrant... Zobacz więcej
Reakcja na opinię
Didn't get the order right but did do all they could to rectify problem. Received order promptly and everything in good working order. There is a need for better advice on what is required for particu... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
SelfiMed UK (company number: 14306139) specialises in the sale and distribution of both new and pre-owned medical equipment. Our inventory is directly sourced from prominent medical institutions within the UK, ensuring the utmost standard and quality. Through this approach, we extend our services to global hospitals, particularly those facing financial constraints that impede them from acquiring new equipment at inflated costs. Additionally, for disabled or critically ill patients requiring top-quality medical equipment within a limited budget, SelfiMed UK is dedicated to meeting their needs and expectations, ensuring access to essential tools for better healthcare.
Delivery Promise
Next-Day Delivery
Next Working Day Delivery is available Monday to Friday for orders placed before 12 noon. Please note that heavy and bulky items are excluded from this service.
Dane kontaktowe
Unit 10, Twenty4 Secured Storage, LS12 4HP, Leeds, Zjednoczone Królestwo
- +443301332808
- info@selfimed.com
- selfimed.com
4,1
Dobra
229 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 96% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perfect
Great delivery, easy to order, competitive price, great quality, well packaged and delivered. Thing that 100% told me this was the right company was the easevto contact their customer services via contact number.
30 listopada 2025
Odpowiedź od SelfiMed UK
Thank you very much for your feedback.
We are pleased to hear that you found the ordering process straightforward and that the pricing, product quality, packaging, and delivery all met your expectations. We are especially glad that the ease of contacting our customer service team gave you confidence in choosing us. Being accessible and responsive to our customers is something we place great importance on.
Thank you for choosing us, and we look forward to assisting you again in the future.
Super fast delivery and excellent product
I found this site by accident and I'm so glad I did too!
After checking out the products online, I knew what I was looking for. it was easy to find, very clear and thorough description. extremely reasonable price.
Received my product the next day ( I bordered before midday)
Packaging was excellent. product is excellent, like new! and just what I needed. they saved me approximately £600 on this. Resmed 10 Auto CPAP. came with charger and bag. my current Resmed Elite accessories fit with it, so no need to order more.
Fantastic service throughout!
11 grudnia 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Thank you very much for taking the time to share such a detailed and positive review.
We are delighted to hear that you found the website easy to navigate and that the product information helped you make a confident decision. It is especially pleasing to know that the pricing, next-day delivery, and packaging met your expectations, and that the ResMed AirSense 10 Auto CPAP arrived in excellent condition and fully compatible with your existing accessories.
Saving you a significant amount while delivering a reliable, high-quality device is exactly what we aim to achieve. Your feedback reinforces the importance of clarity, efficiency, and careful handling throughout the entire process.
Thank you again for your trust and kind words. We are glad we could help and look forward to supporting you again in the future.
Air mattress
I cancelled my order within an hr ,because the nurses phoned to say they were bring Nat an air mattress, it took me 3 weeks to get my money back , because they payed by e check or something , it took them literally seconds to take out of my account,I cancelled well befor the order went through,but still had to wait 3 weeks , they then took the money again so my bank blocked them ,and they tried to tell me it was my banks fault , I definitely wouldn’t use again
12 grudnia 2025
Odpowiedź od SelfiMed UK
Dear Elaine,
We are shocked by your review. We are sorry that this experience caused you frustration. However, several points in your comment are factually incorrect, and it is important to clarify the process accurately.
Your order was cancelled promptly, within minutes of being placed. The payment method you used was a PayPal eCheque. With this method, funds do not reach the merchant immediately. PayPal first attempts to clear the payment from your bank, which can take several working days. In your case, the funds never reached our bank account at any stage.
Because the order was cancelled immediately, we requested a reversal through PayPal straight away. From that point onward, the timing of the refund was entirely controlled by PayPal and the banking system. We do not have the ability to accelerate this process, nor can we manually send funds to a customer’s bank account when no funds have been received by us.
At no time did we take money from your account, attempt to take money again, or have access to your bank details. All payments are processed securely by PayPal. We do not store card or bank information and cannot access customer bank accounts. Any bank block or payment flag would have been applied by PayPal or your bank, not by us.
This was explained to you during multiple phone conversations. Unfortunately, despite these explanations, the misunderstanding persisted. We are glad that PayPal has now completed the reversal and that the funds have been returned to you in full.
We take allegations of wrongdoing very seriously and categorically deny any suggestion of attempted theft. We fulfilled our obligations correctly and transparently throughout this matter.
Kind regards,
SelfiMed Team
Good monitoring of refund process
Bladder scanner did not work. Selfimed offered to replace it or refund. I opted for the refund. Processing the refund was slower than expected at the bank level and Selfimed kept monitoring and communicating with me. Now after 17 days it came through. I am impressed and grateful for their understanding throughout.
5 grudnia 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Hi Gilles,
We are glad that you finally received your refund and left us a wonderful review. Sorry for any delay the refund process took and also sorry that the machine did not work as intended. Happy New Year and Merry Christmas.
En toute confiance
J ai commande enaout un aspirateur de mucosite arrive en temps et en heute malheuresement ne fonctionnait pas .j ai appele le SAV .tres reactif m a renvoye le meme aspi mucosite et j ai renvoye l autre sans aucun frais supplementaires tres satisfaite du service
1 sierpnia 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Merci beaucoup pour votre retour et pour votre confiance. Nous sommes désolés pour le souci initial avec l’aspirateur de mucosités, mais ravis d’avoir pu vous apporter une solution rapidement. Votre satisfaction est très importante pour nous, et nous vous remercions pour vos aimables mots concernant la réactivité de notre service après-vente. Nous restons à votre disposition si vous avez besoin d’aide à l’avenir.
Odpowiedź od SelfiMed UK
Thank you for your positive feedback. We’re pleased to hear you were satisfied with the speed and quality of our service. We appreciate your support and look forward to assisting you again.
Thank you for providing wonderful…
Thank you for providing wonderful products and thank you for the fast delivery. You are the best!
24 listopada 2025
Odpowiedź od SelfiMed UK
Thank you very much for your kind words. We’re delighted to hear you’re happy with our products and the fast delivery. Your support is greatly appreciated, and we look forward to serving you again.
Sehr gutes Gerät einfach zu bedienen
Sehr gutes Gerät einfach zu bedienen
Nur Rechnung fehlt
17 listopada 2025
Odpowiedź od SelfiMed UK
Thank you for your positive feedback. The invoice was automatically sent with your order confirmation and again with the shipping notification. I have now resent it to you as well.
Great buying experience
I bought a used bipap machine from Selfimed. Very responsive and helpful via WhatsApp both before AND after the sale. Item received very promptly and nicely packaged.
I had an excellent service all round. Recommended.
14 listopada 2025
Odpowiedź od SelfiMed UK
Thank you very much for your kind review. We are pleased to hear that your experience with SelfiMed was smooth from start to finish. We aim to provide clear support before and after each purchase, and it is good to know that the delivery and packaging met your expectations. We appreciate your recommendation and remain available if you need any further assistance.
Odpowiedź od SelfiMed UK
Thank you for your feedback. We are glad to hear that you were satisfied with the price, communication and overall service. If you need any further support, we are always here to help.
Equipment was in good condition and…
Equipment was in good condition and arrived quickly
11 listopada 2025
Odpowiedź od SelfiMed UK
Thank you for your review. We are pleased to hear that the equipment arrived quickly and in good condition. If you need any further assistance, feel free to get in touch.
Trusted Seller - Really great communication
Really great communication
Even provided a free upgrade on the observation trolleys we purchased. Trusted seller. We will always continue to use this company as our go to for used Medical equipment. Thanks CEO of Midland Health
10 listopada 2025
Odpowiedź od SelfiMed UK
Thank you for your generous feedback. We are pleased to hear that the communication and service met your expectations, and that the upgrade on the observation trolleys was appreciated. It means a great deal to be regarded as a trusted seller, and we value your continued confidence in our company. We look forward to supporting Midland Health with any future medical equipment requirements.
Worth every penny buying on this…
Worth every penny buying on this website and very good customer service.
4 listopada 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Thank you so much for your kind words, RK.
We’re delighted to hear that you found your purchase worth every penny and that our customer service met your expectations.
We truly appreciate your support and look forward to assisting you again anytime.
Kind regards,
SelfiMed UK Support Team
Bought cpap machine
Bought cpap machine, arrived on time works perfectly, recommended!
25 października 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Thank you, Alaameri, for your great feedback.
We’re very glad your CPAP machine arrived on time and is working perfectly.
We truly appreciate your recommendation and remain available if you ever need any support or accessories.
Kind regards,
SelfiMed UK Support Team
Excellent customer care
Excellent customer care. I have had to reach out to them for a machine replacement and they replied within a matter of minutes and sent a replacement machine the next day!
The only reason I am giving a 4 not a 5 is that, unfortunately, I got two faulty machines before they sent me one that was in good working order. But very impressed by their responsiveness nontheless.
17 listopada 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Thank you, Francesca, for taking the time to share your experience.
We’re truly glad that our team was able to respond quickly and arrange a replacement for you the very next day. Your kind words about our customer care mean a lot to us.
We sincerely apologise for the inconvenience caused by receiving faulty units initially. This is certainly not the standard we aim to deliver, and we are reviewing this internally to ensure it does not happen again.
We appreciate your patience and understanding, and we’re happy you now have a machine that works perfectly. If you ever need anything, we’re here to help.
Kind regards,
SelfiMed UK Support Team
Odpowiedź od SelfiMed UK
Thank you, Diyo, for your feedback.
We’re glad to hear you received good service, and we remain available if you need any further assistance.
Kind regards,
SelfiMed UK Support Team
👍🏽👍🏽👍🏽👍🏽 good job
13 listopada 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Thank you so much, Coletta!
We really appreciate your support and are glad you’re happy with our service.
Kind regards,
SelfiMed UK Support Team
Good quality and fast delivery 👍👍
16 listopada 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Thank you, Reline, for your great feedback.
We’re very happy to hear that you received good quality products with fast delivery. Your support means a lot to us.
Kind regards,
SelfiMed UK Support Team
Une très belle expérience avec selfimed…
Une très belle expérience avec selfimed Uk ! Je vous recommande !
12 września 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Merci beaucoup, Arnaud, pour votre retour positif.
Nous sommes ravis que vous ayez vécu une très belle expérience avec SelfiMed UK et nous vous remercions sincèrement pour votre recommandation.
Nous restons à votre disposition pour toute future assistance.
Cordialement,
SelfiMed UK Support Team
An overall good experience
An overall good experience. I bought a Resmed Airsense 10 Autoset CPAP machine. It arrived very quickly but unfortunately had an annoying whine from the motor. I reported this and was contacted by Selfimed the same day and a replacement was shipped. This was nice and quiet, as it should be. So lost a star only because of the first faulty unit but impressed with the customer care in sorting out a replacement. This is a company I would be happy to use again.
1 listopada 2025
Opinia niezależna
Odpowiedź od SelfiMed UK
Thank you, Russell, for sharing your experience in detail.
We’re very glad your replacement AirSense 10 arrived quickly and is working quietly as expected. We sincerely apologise for the inconvenience caused by the first faulty unit — this is certainly not the standard we aim to deliver.
We’re pleased our team was able to respond the same day and resolve the issue promptly. Your understanding and positive comments about our customer care are truly appreciated.
Thank you again for your trust. We’re grateful to hear you would use us again, and we are always here if you need any further support.
Kind regards,
SelfiMed UK Support Team
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