We have been using Secure Screening for over three years now. Each and every time we need help with BPSS screening, the team go over and above our expectations. Today I spoke with Sarah as one of ou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have just recently finished completing my background checks for my new role through Secure Screening Services. The support representative Amy Chandler was very helpful and professional. She support... Zobacz więcej
We have been using Secure Screening to complete BPSS checks on our employees in the last couple of months. The whole team have been extremely helpful throughout the process, especially Helen, I cannot... Zobacz więcej
Reakcja na opinię
On behalf of my team and myself, I want to express our gratitude to everyone at Secure Screening. Every single person goes above and beyond to help, no matter what. Everyone is friendly and helpfu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Secure Screening Services conduct employee background screening for all industry types. Dedicated to fast turnaround times and the use of the latest digital technology to provide a fast, simple, and cost effective screening solution with a human touch.
Dane kontaktowe
Unit 5 Vitradge Technical Park, BH17 0GL, Poole, Zjednoczone Królestwo
- 01243 767868
- hello@securescreeningservices.com
- securescreeningservices.com
4,7
Doskonała
127 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great experience
I have used Secure Screening for years (in my current and previous roles) and have always found them to provide an excellent, competitively priced service. Recently, a candidate experienced some difficulties progressing their BPSS check. I reached out to customer service and Lucy replied within a couple of hours. She sorted the issues quickly and efficiently and our candidate was able to progress and complete her check. Thank you Lucy, i really appreciate your help and excellent customer service. Would highly recommend Secure Services
20 sierpnia 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello Kirsty - it's really great to have such lovely feedback, and to hear that you have been so well supported by our team. We're very lucky to have Lucy, she is a very valuable member of our screening team!
Tom was a fantastic help at getting our…
Tom was a fantastic help at getting our DBS query resolved quickly and member of staff through the relevant checks.
Thanks for your help as always!
19 sierpnia 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Jess - thanks for taking the time to write us a review and we're really pleased to hear that Tom was able to assist you and your team.
Customer service was great
Customer service was great, had a couple minor problems on my end, but thanks to their great customer service it all got resolved within the hour. Thanks to Tom Wilkins in particular, he was an absolute star!
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Jacob, we're so pleased that Tom was able to assist you and thank you for taking the time to write us a review - it is greatly appreciated!
Odpowiedź od Secure Screening Services
Thanks for your review Paul!
Odpowiedź od Secure Screening Services
Thank you Noghayin!
Quick assistance
Quick assistance, able to solve my problems relatively quickly.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Matthew, thanks for your review and I'm pleased to hear that experienced a quick response from our team.
Thanks so much Secure Screening
Thanks so much Secure Screening. I am really happy the way you respond to my emails on time and help me understand what I needed to do.
I really appreciate you.
Thanks so much.
30 lipca 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello - it's great to hear that we've been able to support you through the screening process, and thank for taking the time to write us a review.
Portal keeps crashing
Team have since been in touch and helped.
Portal keeps crashing, they have addressed emails with using the wrong names, website is buggy. Contact center just asks you to email the Hello@ email address.
I'm done with these guys!
14 maja 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Daniel, thank you for your review. As you know we've been in contact to resolve the issues that you experienced when using our services, and I would like to apologise once again for the inconvenience this caused you and your team. As you know this was not the usual level of service you've previously experienced with us and we're working hard to ensure this does not happen again. Please feel free to get in touch if there is anything you feel is still unresolved. Many thanks
Awful screening process
My company has hired them for our screening process and so far has been an horrible experience for me.
More than one hour trying to get my info and documents uploaded, including phone call with one of the representatives, for receiving an email that my data has been rejected and need to be resent. Anothe hour trying to upload and pass their "input shared code" stage where the sites just crashes. Still I could not finish the process
8 maja 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello Juan,
Firstly, thank you for your review, we appreciate feedback good and bad.
I can see that you have experienced some issues when completing the screening form due to some technical issues we were experiencing. We want to sincerely apologise for the inconvenience this has caused you and we understand how frustrating it must have been when needing to get your screening completed. Our team have been working hard to resolve the issues you experienced and will be in touch to ensure you are able to complete your screening quickly and without issue.
Our apologies again for the inconvenience this has caused you.
The team at Secure Screening Services…
The team at Secure Screening Services are all superstars!
Prompt and very helpfull regardless of the issue. Amazing customer service skills and the process is pretty straight forward and easy to follow.
Thank you!
27 lutego 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Good morning Daniela, Thank you for such a great review, it's great to hear that your experience using our services was positive! We are very lucky to have such a great team of screening administrators.
Easy to use as an Admin & Candidate
The System is easy to use, both as an administrator and as a candidate. The customer service is excellent, with no such thing (for them) as a silly question.
I am very happy with the service provided and recommend them to others.
18 lutego 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Richard, thank you for taking the time to write us a review, it's really great to hear you've had a positive experience using our services both as a client and a candidate.
Billy S
Billy S. was absolutely superb!
Not only was he professional he was extremely patient, thorough and very supportive.
I was panicking like mad but thanks to Billy S. I think we get a result
We love you Billy S. xxxxxxxxxxxx
17 lutego 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello, it's great to hear you were well supported by Billy, one of our screening administrators, we're very lucky to have him on our team!
Fast response
6 lutego 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello, thank you for your review!
Very helpful ladies working there!
Very helpful ladies working there! I has great support from Yuliia, Lucy, Keira and Tina. They all supported me through the process of getting my BPSS check and advised how to do this is a very timely and polite manner.
5 lutego 2025
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello Weronika, thank you for taking the time to write a great review!
Helpful and polite
I have used secure screening services and they have been incredibly helpful and understanding whilst my application was in progress, the members of staff go above and beyond making it easy and not stressful for someone like me who isn't very confident with filling these things in, particularly Michalina who was incredibly efficient and polite, I recommend using this company and if you are having difficulties, call them, as they will help it along smoothly!
6 grudnia 2024
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Jake, thank you so much for your great review! It's good to hear that you've had a smooth candidate experience with us and that you've been well support by our team.
Great Experience
Great Experience, quick response and any issues resolved very quickly.
15 listopada 2024
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello Nick, we're really pleased to hear that you've had a great experience using our services!
Amazing customer service!
Such a great company to work with - nothing is too much trouble, and no ask goes unresolved.
The screening team and our account manager, Gemma, are always on hand to provide support for us as much as our candidates, which we really value!
Special mention to Tom; thank you for providing an awesome service, and a swift resolution to my queries!
14 listopada 2024
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Becky, thank you so much for such a lovely review, we really appreciate it. We're really lucky to have such a great team!
Easy to use and very helpful employees
Easy to use and very helpful employees
21 października 2024
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Laura, it's great to hear you've had a positive experience using our services!
Great support from Tom W
18 października 2024
Opinia niezależna
Odpowiedź od Secure Screening Services
Hi Wayne, we're pleased to hear Tom was able to assist you!
I give 5 stars not because ever stage…
I give 5 stars not because ever stage was easy but because of the 1-1 help Karren offered. She was patient and very supportive. Thank you so much
4 października 2024
Opinia niezależna
Odpowiedź od Secure Screening Services
Hello Alexandra, thank you for the review and I'm so pleased Karen was able to help you with your screening.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.