The booking process was not easy for me as a Ward Clerk but it was straight forward to do. It just meant there was a lot of research for me to do and going backwards and forwards. The transport arriv... Zobacz więcej
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Zobacz, co mówią recenzenci
The team form my first call to the lady being transported to an alternative unit with professionalism and ease. Out first booking had to be cancelled but we eth rebooked without any implications, many... Zobacz więcej
Reakcja na opinię
Mark and the plus one both had a respectful manner in the way they dealt with the client and staff on the ward. They waited patiently for paperwork which unfortunately was'nt completed properly. They... Zobacz więcej
Reakcja na opinię
really helpful on the phone and ensuring the booking form completed correctly Good communication between team and ward if any delay. even though it is preferred to complete form online, having the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Exclusive Secure Care Services is a specialist forensic health and social care agency based in Sheffield, South Yorkshire. We offer a wide range of services and professional care of service users in secure environments including: •Highly trained Support Workers / Health Care Assistants •Rapid and Secure Conveyance / Ambulance Transport Team for Adults and Juveniles / Young People nationally. •Independent Living Support for 16+ and Adults •Training provision - specialising in Conflict Management & Physical Intervention Training (MVA)
Dane kontaktowe
4 Midland Court, Midland Way, Barlborough, S43 4UL, Chesterfield, Zjednoczone Królestwo
- 08435236264
- management@securecareservices.co.uk
- securecareservices.co.uk
4,8
Doskonała
304 recenzji
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Great Escort Team.
Our daughter, unfortunately, is in the secure mental health system and had to be transported on two occasions by your staff, the same staff attended on both jobs. Today, 31/8/23, it was from Swallownest Court to Waterloo Manor. The staff have always treated my daughter kindly, fairly and with respect. We have met this team during the first time you transported her and they were very helpful, friendly and chatty with us. We are full of praise and thanks to these staff, keep up the excellent work and again, thanks.
31 sierpnia 2023
Opinia niezależna
ETA was sooner than predicted and the…
ETA was sooner than predicted and the crew who attended the job was very professional and supportive towards the service user.
17 sierpnia 2023
Prompt and time conscious
15 sierpnia 2023
Odpowiedź od Exclusive Secure Care Services
Hi Gabriel, thank you for your review!
I will pass this on to the team that carried out the job!
Roxy :)
Great customer service and all the…
Great customer service and all the staff very accommodating when we kept ringing and changing the time. Crew members were professional and approachable
20 lipca 2023
Odpowiedź od Exclusive Secure Care Services
Hi Matilda,
Thank you for your lovely review, I will pass this on to our MD and the team who carried out the transport!
Roxy :D
TRANSPORT WAS ON TIME AND STAFF VERY…
TRANSPORT WAS ON TIME AND STAFF VERY PROFESSIONAL AND FRIENDLY
5 lipca 2023
very helpful and supportive
very helpful and supportive, jack was brilliant, my first time and made tis action very easy and user friendly. thank you
4 czerwca 2023
On time as usual GREAT service
Great staff 👍 person centred care and compassion from all the staff within the company
30 maja 2023
Positive
The experience was good staff positive and engaged well with the patient being escorted
24 maja 2023
Excellent Service Very easy to use
Excellent Service Very easy to use , we were struggling for time so the exclusive staff helped complete request form which was great and saved alot of clinical time.
17 maja 2023
Provided service at very short notice…
Provided service at very short notice and completed the job with professionalism
24 kwietnia 2023
Odpowiedź od Exclusive Secure Care Services
Hi guys, many thanks for the review and glad to be of service :)
Excellent facilities
Excellent facilities, just a short drive from the M1. We used the boardroom for a two day meeting, which had everything we needed; unlimited tea, coffee and water, flipchart, WiFi and free parking. The team were very welcoming and checked we had everything we needed, nothing was too much trouble. Thank you, we'll be back!
16 kwietnia 2023
DO NOT WORK FOR THIS COMPANY
DO NOT WORK FOR THIS COMPANY! They’re rude & dismissive to their staff, make you screenshot your most used apps after your 12hr shift (invasion of privacy) make change your shifts last minute & then expect you to change your plans for them, management is clueless one says one thing & the other says another, they also have a problem of favouritism or maybe just racism when it comes to shifts, who knows?. The level of unprofessionalism that’s going on with this company is genuinely baffling. They are completely inconsistent with shifts and time management and utterly dismissive to what explanation you have got to provide. It is entirely dishonest and disrespectful. As you can imagine it is completely frustrating when you are working hard for very little respect from the company and employee.
9 marca 2023
Opinia niezależna
Excellent service
18 marca 2023
Promt response to all issues.
23 lutego 2023
Fantastic service
Fantastic service. Professional. Used several time and always maintained the highest standard.
Definitely recommend.
20 lutego 2023
Great staff caring on time
17 lutego 2023
Very professional
Very professional, friendly helpful staff. The transport job was completed professionally and with really kind caring staff
16 lutego 2023
Excellent team
Excellent team
Empathic
Understanding
Patient
Knowledgeable
Approachable
Micheal is an asset to the team and we look forward to working alongside him in the future
5 lutego 2023
Opinia niezależna
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