Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I placed an order for the climber cca shoes in early December of 2023 it is march 2024 and have not yet received any item. They never return my email or Instagram Dms. I have reached out since Januar... Zobacz więcej

Oceniono na 3 z 5

De tres beaux produits mais la qualité est à améliorer. J'ai commandé un manteau qui a mis presque 4 semaines à arriver, les délais de livraison sont long mais ils pourraient être justifiés si la qual... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

DO NOT buy from SEAO KR. They do not answer emails or instagram DMS. Most likely a scam, judging from the other negative reviews. The website claims to ship items in “1 business day”. However it has b... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I have been emailing these people for an update my purchases and they are unresponsive to emails!i bought so much clothing from them and i am worried that they wont be sending them reading all these r... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

  • Place république, 2020, Séoul, Korea Południowa

  • seao-kr.com

1,8

Słaba

Wynik TrustScore: 2 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Cca climber shows never shipped ( Order #2145 )

I placed an order for the climber cca shoes in early December of 2023 it is march 2024 and have not yet received any item. They never return my email or Instagram Dms. I have reached out since January asking for updates and no response.
My info incase they see this Order #2145 Confirmation #QK8CJKKTV

12 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Commande passé le 16 octobre

Commande passé le 16 octobre, aujourd’hui nous sommes le 13 novembre , je n’ai toujours pas reçu mon colis , seul un mail envoyé le 17 octobre pour prévenir d’un retard de 15 jours , jusqu’à présent plus aucune information, ils ne répondent pas a mes mails, j’hésite a deposer pleinte

16 października 2023
Opinia niezależna
Oceniono na 1 z 5

If I could rank lower than 1 star, I would. Do not buy! (Order #2070)

Delivery was very late. I emailed them about it but was given false information about the delivery timeline. When I finally received the shoes I ordered, I found several issues with product quality and asked for a refund. They slowly stopped responding to my messages and never ended up refunding me, despite promising me that they would give me my money back. I expressed my frustration and disappointment with their lack of communication, but they completely ignored me. Overall, horrible customer service. Don't bother buying from this company and spend your money on brands that actually care about their customers.

26 października 2023
Opinia niezależna
Oceniono na 4 z 5

I ordered their shoes (order# 1960))

I ordered their shoes (order# 1960). Delivery was very late and I asked for a refund, which they refused to give and said they would send it immediately. Additionally, the item was delivered to a completely different address. I live in Australia and it is being delivered to the USA. I have repeatedly asked them to resolve this issue and they have ignored it. They are an irresponsible and totally unreliable seller. I advise you never to buy goods from this shop.

Follow up 27th Oct
Fortunately, they checked my review on this website and DM on instagram, and they made efforts to solve my issue which the shoes I bought was delivered to wrong address. Now I am satisfied with their customer service and receiving the item.

19 października 2023
Opinia niezależna
Logo Kr lab fashion

Odpowiedź od Kr lab fashion

Thank you for informing us about the issues you've encountered with your order.

Oceniono na 1 z 5

No reaction, no updates and no product

I ordered a pair of cca climbing shoes on 21-9, on 8-10 i received an email saying my order is on its way. In this timeframe i sent them multiple emails, which were never responded to. It has been 5 days since i got the last email. however, when using this tracking link, i get no information on the status of my order. It shows me that is is not yet received by DHL. When i contacted DHL they said i should contact SEAO, but they don't respond.
this is my ordernumber: #2096

13 października 2023
Opinia niezależna
Logo Kr lab fashion

Odpowiedź od Kr lab fashion

Hi Milan,

We apologize for the inconveniences you've experienced with your order number #2096. We understand your frustration, and we are working to resolve this situation as quickly as possible.

We would like to inform you that at the time of your purchase, the pair of CCA climbing shoes you ordered was in pre-order status. This explains the delay between the order date (21-9) and the shipping notification (8-10). We regret that this information was not clearly communicated, and we appreciate your feedback, which will help us improve our communication in the future.

Regarding the response to your emails, we acknowledge that our response time has been unsatisfactory, and we apologize for this.
We are currently experiencing a high volume of inquiries, but we are committed to enhancing our customer support service.

As for the delivery status, we are currently investigating the issue with our logistics team and DHL to understand the situation and resolve this problem.

We will keep you informed of the progress of your delivery as soon as we have more information. - Hwajin

Oceniono na 1 z 5

Qualité horrible

Qualité horrible, différences entre le produit reçu et les photos

6 września 2023
Opinia niezależna
Logo Kr lab fashion

Odpowiedź od Kr lab fashion

Hello Medina, we are sorry to hear that your experience did not live up to your expectations. We understand your disappointment with the situation you encountered and would like to again offer our sincere apologies.

We have tried to contact you in order to consider your request, but unfortunately we have not received a reply from you. Please contact support and provide us with photos so that we can examine your order.

Jin

Oceniono na 1 z 5

I finally got my package after MONTHS!

Like I said I would, my review is changed.
I initially put one star because of the lack of replies and the delivery taking multiple months with no information on the shipping website. After many months I got a reply AND my package, everything is ok.
It's not the best clothing I've had. The jeans were quite thin and also clearly a bit dirty but nothing a washing machine couldn't fix. The fit is quite poor for a taller person like me but that's my mistake.
The sweater was also very thin. Overall pretty. A super comfy brand? No. Aesthetically pleasing? Yes. Worth that much? Not sure... I will probably repurchase, but only when it's something truly truly gorgeous, because the quality is far from perfect.

1 sierpnia 2023
Opinia niezależna
Logo Kr lab fashion

Odpowiedź od Kr lab fashion

Hello Adriana - We apologize for the delay in your order.
Your order indicates that it was delivered on 2023-09-18 18:59

Any problem, please contact us again so that we can reschedule the shipment.

Thank you for your support
Jin

Oceniono na 1 z 5

Pas reçu le colis

La livraison n'est jamais arrivé chez moi. J'ai envoyé deux mail au service clients pour un remboursement mais toujours aucune réponse de leur part.
Je ne tenterai plus l'expérience. Je déconseille pour tout achat en France.

9 maja 2023
Logo Kr lab fashion

Odpowiedź od Kr lab fashion

Hello Mylan, Could you please confirm the last 4 digits of your tracking number: 946S

The status indicates that this parcel was returned to us due to a delivery shortage. We have redelivered it to you

Oceniono na 1 z 5

Pas de service client

Des produits qui ne sont pas de la marque Seao KR, j'ai reçu deux produits estampillés Simple Project.
J'essaye de leur demander un bordereau de retour par mail, car je n'en ai pas eu dans le carton, mais je n'ai pas de réponse. J'essaye de les joindre sur Insta, pareil...

8 maja 2023
Opinia niezależna
Logo Kr lab fashion

Odpowiedź od Kr lab fashion

Hello, your package arrived on June 26, 2023, 5 days after your review was written. Are you sure you're talking about the right parcel?

Please do not hesitate to contact us by e-mail to discuss your order.

Jin

Oceniono na 1 z 5

IT'S BEEN 6 MONTHS AND STILL NO REFUND OR EXCHANGE

Worst customer service, I requested first an exchange because they sent me the wrong item and it took them 2 months to even reply to me (which they did via Instagram because they don't even reply to their emails). It's now been 6 months and I still have not received neither a refund or an exchange for the correct item. They are now ignoring all my messages. This is the most ridiculous customer service. FU

6 stycznia 2023
Opinia niezależna
Oceniono na 2 z 5

Very unresponsive! I am worried

I have been emailing these people for an update my purchases and they are unresponsive to emails!i bought so much clothing from them and i am worried that they wont be sending them reading all these reviews that its a scam?? Can someone from seao-ke please get back to me on order #1846??? I jus5 need to know when it will be delivered and I want DHL tracking details!

31 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Les chaussons les + frais

J’ai commandé en noir et elles sont arrivées 1 mois et demi plus tard en bleu.
Cependant l’achat est mega cool et je recommande à fond pour mettre vos petits petons dans un coussins tah le swag

6 lutego 2023
Oceniono na 1 z 5

DONT BUY FROM SEAO-KR

DONT BUY FROM SEAO-KR

The pants i ordered came in and were way too small, on the website were the measurements i needed but in reallife wayyyyy smaller.
They say „free refund“ but they dont answer to my messages and emails, i will never ever buy again from them and nobody should buy from them, just a overpriced dropshipper thay messages you every 5mins when you want to buy something but when there is a problem, they wont answer!

28 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Avoid shopping there

I emailed them to cancel my order but they never responded. I got the shoes I ordered and they looked and felt cheap. I sent multiple messages on the website to try and get a refund but they haven’t responded. I just want to return the items and get my money back.

21 kwietnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej