SDL Surveying Recenzje 1512

Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lindsey came to survey the house and was absolutely fantastic. She had such a professional and kind manner in all that she did, she was thoughtful considerate and exceptionally polite. She was great... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A survey was organised with sdl through nationwide. Communication with them was good through a message system then a phone call to rearrange the date given as I would be at work through the week. The... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Paul called prior the survey taking place to make me aware he was attending and to give him a call back on that number if I had any questions once I'd received the report back. The report was efficie... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Advance notice of arrival. ID clearly visible. Introduced himself well. I found the surveyor very well kept polite and constructive in his approach and clear notification of what his goals were.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Rzeczoznawca nieruchomości
  2. Rzeczoznawca budowlany
  3. Nieruchomości – wyceny

Napisane przez firmę

Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

Based on my recent experience

Based on my recent experience, I would be very cautious when using SDL Surveying.

The valuation report provided showed a lack of clear understanding of the technical construction details of the property. Important aspects of the building appear to have been misinterpreted, particularly around the wall construction and extensions.

This led to an inaccurate valuation outcome, which had serious consequences for the mortgage application, including delays, additional costs, and unnecessary stress during the purchase process.

In my opinion, the inspection did not reflect a sufficiently thorough or technically informed assessment of the property.

Given the impact this has had, I would advise other buyers to ensure they obtain independent verification or clarification where SDL Surveying is involved, as the report may not always reflect the true condition or construction of the property.

12 maja 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

We're sorry to hear that you believe that there was a mistake with the valuation report provided.

If you would like to raise a complaint, please get in touch with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number given and they will take a closer look at the case and provide assistance where possible.

Kind Regards,
SDL Surveying

Kind Regards,

Oceniono na 5 z 5

Great experience

Had a survey carried out on a property I was looking to purchase by Paul Fieldson, very knowledgeable and approachable, he was a great help and offered advice.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Ben,

It's fantastic to hear that you found Paul to be so knowledgeable and approachable. We're glad that you were pleased with the service and advice he provided.

Thank you for leaving a review!

Kind Regards,
SDL Surveying

Oceniono na 5 z 5

Lovely guy

Lovely guy, very pleasant and polite. Attended on time, respectful of our home and very efficient.

25 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Sheena,

It's great to hear that you found the surveyor to be polite and respectful of your home. We're glad you were happy with the service provided.

Thanks for leaving a review!

Kind regards,
SDL Surveying

Oceniono na 5 z 5

The surveyor Jonathan Neale

I had a bad experience the first time round with a Surveyor that I have not been allowed to name. He came to my house, took about 20 minutes to get out of his car, didn't introduce himself, I found him to be quite arrogant and didn't make me feel at ease. I almost felt as though I was being looked down on for owning a house in the valleys and he didn't take any measurements of the property. Alex majorly undervalued the property by 37K and so my buyer couldn't secure the mortgage.

On my buyer using another lender, SDL were going to send Alex again. After a phone call with a polite lady on the phone to explain the issue, she arranged for another surveyor to come out instead, Jonathan Neale. What a breath of fresh air he was. He listened to what I had to say, introduced himself, took measurements and was just generally pleasant to deal with. He also valued the property correctly. Thank you so much Jonathan Neale. I recommend that if anyone has a bad ed0erience with a surveyor sent to them, then they ask for someone else. I can see that this isn't the first bad review this person has had.

20 maja 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Ms Blake,

Thank you for leaving a review, we'll look to take your feedback onboard.

We're glad to hear that you were pleased with the service you received from Jonathon.

Kind regards,
SDL Surveying

Oceniono na 1 z 5

Extremely poor experience with SDL

Extremely poor experience with SDL – opaque, dismissive, and completely unaccountable.
My property was agreed for sale and a chain complete, despite this, SDL issued a poor and unexplained severe under valuation.
I provided clear, recent, and directly relevant comparable evidence and requested a review. Instead of engaging with any of the data, SDL responded with what appears to be a standard template, stating they are “professionally and legally restricted” from discussing the report and directing all queries back through the lender.
In other words, no explanation, no accountability, and no willingness to justify a valuation that directly contradicts both an agreed sale price and local market evidence.
Hiding behind process is not a substitute for professional judgement or basic transparency. If a valuation cannot be explained or defended when credible evidence is presented, it raises serious questions about how it was reached in the first place.
This approach has had a direct impact on an active property chain, yet SDL have shown no interest in engaging constructively or resolving the issue.
Based on this experience, I would strongly caution others: expect poor communication, zero transparency, and a complete inability to challenge or even discuss decisions that carry significant financial consequences.
AVOID.

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Emily,

We’re sorry to hear that you have had a negative experience.

As an independent valuer, we are professionally and legally restricted from discussing the details of a valuation report with any third party outside of the client who contracted it, in this case, the lender. For this reason, any queries must be directed through them.

While we appreciate this may feel limiting, this process ensures we meet our regulatory and professional obligations.

If you wish to raise a complaint regarding the customer service you have received, please get in touch with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number provided.

Kind Regards,
SDL Surveying

Oceniono na 5 z 5

Met Paul 5 years ago and we met again…

Met Paul 5 years ago and we met again today. What a great guy. Professional friendly and knowledgeable. Highly recommend.

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Steve,

It's great to hear that you found the service you received from Paul to be professional and friendly, both today and five years ago!

Thanks for leaving a review, we hope to work with you again.

Kind regards,
SDL Surveying

Oceniono na 5 z 5

Very quick turnaround

Very quick turnaround.
Polite and friendly staff.

23 kwietnia 2026
Opinia niezależna
Logo SDL Surveying

Odpowiedź od SDL Surveying

It's great to hear that you found our team to be polite and friendly.

Thank you for leaving a review!

Kind regards,
SDL Surveying

Oceniono na 5 z 5

Absolutely superb

Absolutely superb, thank you so much, really nice chap, very friendly and helpful.
Thank you.

23 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Christina,

We're happy to hear that you were pleased with the service you received and found the surveyor to be friendly and helpful.

Thank you for leaving a review!

Kind regards,
SDL Surveying

Oceniono na 5 z 5

Good Experience throughout …

Very quick in organising the home visit and helpful, friendly phone operator. The surveyor who came to my house was prompt and friendly. He checked and explained everything well and made the experience smooth.

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Danielle,

It's great to hear that you found our team to be friendly and that they were able to help quickly organise an appointment for you.

We're happy that the surveyor was able to explain the process to you and you found the whole experience to be smooth.

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Oceniono na 5 z 5

The surveyor was very professional and…

The surveyor was very professional and guide me through the process. He was very helpful and will recommend this company to every one.

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Robert,

We're happy to hear that you found the surveyor to be professional and that they were able to help guide you through the process.

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Oceniono na 5 z 5

Friendly and professional service

Friendly and professional service

22 kwietnia 2026
Opinia niezależna
Logo SDL Surveying

Odpowiedź od SDL Surveying

Thanks for leaving a review Paul! We're glad you were pleased with the service you received.

Kind Regards,
SDL Surveying

Oceniono na 5 z 5

Excellent Surveyor

Surveyor was polite, friendly and courteous.

21 kwietnia 2026
Opinia niezależna
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Odpowiedź od SDL Surveying

Hi Dale,

It's great to hear that you found the surveyor to be polite and friendly. Thank you for leaving a review!

Kind Regards,
SDL Surveying

Oceniono na 5 z 5

very with the visit he was on time and…

really pleased with the visit he was on time and very helpful explaining everything to me. thanks 🙏 would definitely 💯 use again

21 kwietnia 2026
Opinia niezależna
Logo SDL Surveying

Odpowiedź od SDL Surveying

Hi Lee,

Thank you for leaving a review!

We're happy to hear that you found the surveyor to be punctual and he was able to help explain the process to you.

Kind Regards,
SDL Surveying

Oceniono na 5 z 5

Very quick

Very quick, efficient and friendly service.

17 kwietnia 2026
Opinia niezależna
Logo SDL Surveying

Odpowiedź od SDL Surveying

Hi Evie,

We're happy to hear you were pleased with the service you received. Thank you for leaving a review!

Kind Regards,
SDL Surveying

Oceniono na 5 z 5

super efficient and acocmodate last…

super efficient and acomodate the last minutes confirmation. I called back 5pm and the surveyor come at 9am the next day

17 kwietnia 2026
Opinia niezależna
Logo SDL Surveying

Odpowiedź od SDL Surveying

It's fantastic to hear that you found our team to be efficient and they were able to accommodate you with a next day appointment.

Thank you for leaving a review!

Kind Regards,
SDL Surveying

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