I had a great training session with Adam today. Adam took the time to answer all my questions. He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording st... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been a... Zobacz więcej
Appreciation, big thanks to Adam Muir, he has done an amazing job to help up with our Schoolzine Heading. It has taken a few goes to get right, but really appreciate Adam's commitment to getting our... Zobacz więcej
Reakcja na opinię
I find it user friendly, great support and easy to build. Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the im... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Schoolzine Bridges the Gap Between Schools and Parents with an array of online solutions. Showcase 'Good News' with digital newsletters, keep your community informed with Email and App notifications, orchestrate your Parent Teacher Meetings with our booking platform, or increase your school's digital presence with a responsive and engaging website.
Dane kontaktowe
Suite 22, 4558, Maroochydore, Australia
- 1300 795 503
- support@schoolzine.com
- schoolzine.com
4,8
Doskonała
121 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Adam was very helpful & is very…
Adam was very helpful & is very knowledgable in his position & a great trainer.
Valuable member of the team.
17 kwietnia 2024
Odpowiedź od Schoolzine
Thank you, Mim, for sharing your feedback. We're pleased to hear that Adam provided you with helpful assistance and training. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to ensure your experience remains excellent!
training session was amazing!!!
Adam was amazing in delivering how to use the schoolzine product, he was patient and understood we were having to stop every so often to deal with something in the office. he repeated parts we missed or did not hear properly, his explanation was in depth and easy to follow. i love the fact that i can ask for help anytime i do not feel i have it right. i also love that this program will make delivery of the newsletter so much easier and the families can read it with ease ( no more pages/pictures bouncing around or dissappearing for them)
8 kwietnia 2024
Odpowiedź od Schoolzine
That's fantastic to hear! Thank you, Victoria, for sharing your experience with us.
We're thrilled to hear that Adam provided you with amazing support and guidance. It's great to know that you feel supported and that the program will make newsletter delivery easier for you and your families. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help ensure your experience remains excellent!
Schoolzine is fabulous
Adam (and others) from Schoolzine is the best. Always kind, helpful and happy to assist with anything and everything. You could not ask for better service. If there were 10 stars to give, I would give 10.
4 kwietnia 2024
Odpowiedź od Schoolzine
Thank you so much for your amazing feedback, Susan!
We're thrilled to hear that you find Schoolzine fabulous and that Adam, along with others, has provided you with exceptional service. Your kind words mean the world to us, and we truly appreciate your loyalty and support.
If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to ensure your experience remains outstanding!
A fast response and issue actioned immediately
A fast response and issue actioned immediately. Staff always efficient and friendly. Thank you Schoolzine!
27 marca 2024
Odpowiedź od Schoolzine
Thank you for your kind words! We're glad to hear that you received a fast response and that your issue was addressed effectively. Providing prompt and friendly service is important to us. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
Great to deal with a company that you…
Great to deal with a company that you can speak to over the phone. Very friendly and helpful staff.
26 marca 2024
Odpowiedź od Schoolzine
We're delighted to hear that you appreciate our availability over the phone! Providing friendly and helpful assistance is what we're all about. If you ever need anything or have further questions, don't hesitate to reach out. We're here to help in anyway we can!
Odpowiedź od Schoolzine
That's fantastic to hear! We're thrilled that your request was actioned so quickly, within just 5 minutes. If you have any more requests or need further assistance in the future, feel free to reach out. We're here to help!
The team are always very helpful and…
The team are always very helpful and happy to assist.
20 marca 2024
Odpowiedź od Schoolzine
Thank you for your feedback. We're thrilled to hear that! Providing helpful and quick assistance is what we strive for. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Appreciation
Appreciation, big thanks to Adam Muir, he has done an amazing job to help up with our Schoolzine Heading. It has taken a few goes to get right, but really appreciate Adam's commitment to getting our job done, so thanks Adam.
Also I find Schoolzine people quick to respond and help out as much as possible, with a professional approach so thank you all very much.
18 marca 2024
Odpowiedź od Schoolzine
Thank you so much for your appreciation, Mandy! We're thrilled to hear that Adam has done an amazing job in assisting you and showed dedication to getting it just right. Your kind words mean a lot to us, and we're grateful for your patience throughout the process. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Adam was very professional and friendly…
Adam was very professional and friendly in his approach. Answered all my questions. Very happy with the service and support.
14 marca 2024
Odpowiedź od Schoolzine
Thank you for sharing your experience! Ensuring customer satisfaction is our top priority, and we're delighted that you're happy with the service and support you received. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Quick response
I got a quick, helpful response to my email. It was done for me within minutes, and I got clear instructions on how to amend it myself in the future, plus a link to click and check the changes that were just made for me. I found it to be most helpful.
14 marca 2024
Odpowiedź od Schoolzine
Thank you for your feedback! We're delighted to hear that you received a quick and helpful response and that the task was completed in a timely manner. We're glad you found the links and support helpful. If you have any further questions or need assistance down the road, don't hesitate to reach out. We're here to help!
Odpowiedź od Schoolzine
Thank you for your feedback! We're glad to hear the team was able to assist quickly and effectively. If you ever have any more requests or need further assistance, please don't hesitate to get in touch.
Super prompt response and actioning by…
Super prompt response and actioning by the Schoolzine support team.
13 marca 2024
Odpowiedź od Schoolzine
Thank you for your feedback! We're thrilled to hear that you experienced a very prompt response from our Support Team. Providing efficient high-quality service is our priority. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
The communication and understanding of…
The communication and understanding of my request was very professional yet personable and the task was actioned promptly.
13 marca 2024
Odpowiedź od Schoolzine
Thank you for your feedback! It's great to know that the task was handled promptly and effectively. If you ever have any more requests or need further assistance, please feel free to reach out. We're always here to help!
The response was very prompt
The response was very prompt, within about 30 minutes of original email. Information given was helpful.
13 marca 2024
Odpowiedź od Schoolzine
We're delighted to hear that you received a very prompt response! Providing helpful information is important to us, and we're glad it met your needs. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
Timely and fully answered my query in a…
Timely and fully answered my query in a clear written manner.
13 marca 2024
Odpowiedź od Schoolzine
Thank you for your feedback Kath. Please don't hesitate to get in touch if you need any further assistance, we would be happy to help!
It was a super quick response from Adam…
It was a super quick response from Adam - and website adjustment done well.
13 marca 2024
Odpowiedź od Schoolzine
Thank you for your feedback Deb! We're glad to hear that Adam's response was prompt and that the website adjustment was completed well! If you have any more requests or need further assistance in the future, feel free to reach out. We're here to help!
Prompt, efficient service
My issues were attended to and resolved promptly and professionally by Adam, with follow-ups to ensure everything was working as it should be.
12 marca 2024
Odpowiedź od Schoolzine
Thank you so much for sharing your feedback with us! We truly value high-quality customer support, and we're thrilled to hear that Adam could provide this today. If you ever need further support or have any questions, don't hesitate to reach out to us. We're here to help wherever possible!
Quick reply to my message for help
Quick reply to my message for help. Not only fixed the issue but also sent info as to why it had happened.
11 marca 2024
Odpowiedź od Schoolzine
Thank you for your feedback, it is valuable to us, and we're committed to providing top-notch support. If you have any more questions or need assistance in the future, please don't hesitate to reach out!
Odpowiedź od Schoolzine
Thank you for sharing your experience with Luke! We're pleaseed to hear that he was helpful and patient in assisting you. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!
Sydney didn't make me feel stupid,was…
Sydney didn't make me feel stupid,was very prompt and informative for my future experience with your product.
8 marca 2024
Odpowiedź od Schoolzine
Thank you for sharing your experience with us Amanda! We're so glad to hear that Sydney provided you with such a positive experience. Making our customers feel comfortable and valued is important to us, and we're thrilled that Sydney demonstrated this. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.