I had a great training session with Adam today. Adam took the time to answer all my questions. He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording st... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been a... Zobacz więcej
Appreciation, big thanks to Adam Muir, he has done an amazing job to help up with our Schoolzine Heading. It has taken a few goes to get right, but really appreciate Adam's commitment to getting our... Zobacz więcej
Reakcja na opinię
I find it user friendly, great support and easy to build. Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the im... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Schoolzine Bridges the Gap Between Schools and Parents with an array of online solutions. Showcase 'Good News' with digital newsletters, keep your community informed with Email and App notifications, orchestrate your Parent Teacher Meetings with our booking platform, or increase your school's digital presence with a responsive and engaging website.
Dane kontaktowe
Suite 22, 4558, Maroochydore, Australia
- 1300 795 503
- support@schoolzine.com
- schoolzine.com
4,8
Doskonała
121 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very clear instructions and it is great…
Very clear instructions and it is great we can phone any time for further guidance.
24 października 2024
Clear and concise instruction
Clear and concise instruction. Excellent customer service. Absolutely easy to work with. Thankyou!
25 października 2024
Adam and the team were so amazing
Adam and the team were so amazing, helpful, professional and so easy to work with.
24 września 2024
I had a great training session with…Adam Muir
I had a great training session with Adam today. Adam took the time to answer all my questions.
He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording straight away and added multiple useful link/guides to further assist me with updates on our website. Thank you Adam!
18 września 2024
I find it user friendly
I find it user friendly, great support and easy to build.
Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the images in the text, make them bigger or smaller.
I use tables in a section, but when it is looked in the mobile phone view it doesn't read well.
I don't like how the printing Newsletter comes out. I wish the font was bigger and easier to read.
31 sierpnia 2024
Opinia niezależna
Adam
Adam was very patient & clear in his training - was very helpful with any queries put his way.
24 lipca 2024
Straightforward and friendly team
22 lipca 2024
Luke the customer service officer…
Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been an issue for Luke.
He always greets me with a friendly and helpful nature.
I truly appreciate his work, his help and his patience.
15 lipca 2024
Thank you for the online training
Thank you for the online training session today. Adam was very insightful and answered all my questions clearly.
15 lipca 2024
quick excellent service thanks
25 czerwca 2024
The app does not load at all the only…
The app does not load at all the only option is to log out of it.
11 czerwca 2024
Opinia niezależna
Odpowiedź od Schoolzine
Hi Naomi, you don't appear to be in our system as a user or a customer? Do you mind sharing more details with us so we can assist you? support@schoolzine.com can assist with app issues
Many different ways to get support in case it's needed
Sydney was happy to discuss any additional information that was required.
11 czerwca 2024
Odpowiedź od Schoolzine
Hi Sandra,
It's great to hear that Sydney was able to assist and provide additional information. If you require further assistance, please don't hesitate to reach out, w're here to help!
Logged and email and within 10 minutes…
Logged and email and within 10 minutes someone had phoned back and fixed my issue. Also explained how I could do the edit myself next time.
4 czerwca 2024
Odpowiedź od Schoolzine
We're thrilled that we could promptly address your issue within 10 minutes of you logging an issue and that someone called back to assist with resolving the issue. If you have any more questions or need further assistance down the road, don't hesitate to reach out. We're here to help!
The session met all requirements
The session met all requirements - a lot of Qs to make sure I understood everything. Friendly tutor
8 maja 2024
Odpowiedź od Schoolzine
Thank you for sharing your experience, John! We're thrilled to hear that the session met all your requirements and that you felt comfortable asking questions. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help make your experience as enjoyable as possible!
Odpowiedź od Schoolzine
Thanks for your feedback, Emma! We're glad to hear that you find the program easy to follow and that you're enjoying it so far. If you have any questions or need assistance as you continue using the platform, don't hesitate to reach out. We're here to help!
With a simple email to Schoolzine to Adam to enquire if I could have some assistance to update our website to advertise our Enrolment period. Adam went out of his way to be extremely helpful and offer
With a simple email to Schoolzine to Adam to enquire if I could have some assistance to update our website to advertise our Enrolment period. Adam went out of his way to be extremely helpful and offer suggestions that would work for our website and getting our message across. Adam gave great advice as to the placement of advertising for our enrolment period. I highly recommend Schoolzine and their service that they offer to schools.
7 maja 2024
Odpowiedź od Schoolzine
Thank you for sharing your experience! We're delighted to hear that Adam provided valuable suggestions for updating your website to advertise your Enrollment period. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Odpowiedź od Schoolzine
Thank you for your feedback! We're glad to hear that you found our support friendly, prompt, and clear. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help!
Great training
Great training, straightforward, contained everything I feel I will need to use in the first instance. Having a recording to look back on is an enormous bonus. Thank you!
2 maja 2024
Odpowiedź od Schoolzine
Thank you for your feedback! We're glad the training provided was well received and that you found the recording helpful. If you need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
A great opportunity to ask questions
A great opportunity to ask questions to help make our newsletter more appealing.
29 kwietnia 2024
Odpowiedź od Schoolzine
Hi St Patrick's Team! We're pleased to hear that you were provided with ample opportunity to ask questions and that the team was able to provide some pointers on producing the newsletter. If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Luke was extremely helpful and patience…
Luke was extremely helpful and patient with our change of mind edits. Sending a screenshot really helped communicate our required edits.
26 kwietnia 2024
Opinia niezależna
Odpowiedź od Schoolzine
Thank you for sharing your experience with us, Kellie! We're delighted to hear that Luke was helpful and patient. If you have any more changes or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.