Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Zobacz więcej
Reakcja na opinię
I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Zobacz więcej
Reakcja na opinię
Searched online for quite a while and also in stores for this product and this was the cheapest price I could find so I took a chance and ordered it as it said 2- 5 working days which would have been... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Perfumeria
- również w kategorii:
- Dostawca kosmetyków i perfum
- Salon kosmetyczny
- Sklep z kosmetykami
O Scentstore
Napisane przez firmę
|
|
||
|
|
||
|
|
Scentstore Expert Fragrance & Beauty Retail
Napisane przez firmę
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Dane kontaktowe
10-11 Cathedral Lane, TR1 2QS, Truro, Zjednoczone Królestwo
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Poor service!
22 sierpnia 2024
Odpowiedź od Scentstore
Ms Begum's claim has been declined as confirmed evidence shows that the item was in the parcel/arrived intact/untampered/correct weight on delivery. Emails and messages have been responded to. We are unable to process claims without sufficient evidence. Regards, Scentstore
Perfect customer service!!!!
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the customer service was excellent!! More people like Jane please!!! ⭐️⭐️⭐️⭐️⭐️
30 sierpnia 2024
Opinia niezależna
Odpowiedź od Scentstore
Thank you for so much for your review Marie! We are so happy you had a wonderful experience in-store, we will pass on your kind words to Jane and look forward to seeing you again soon🌸
Nothing was wrong
Oh I wanted the delina exclusif, but you sent out just the delina, I typed on Google delina exclusif and it cone up with that. I didn't know any different,I didn't know what the delina exclusif bottles looked like. So yes I've amended my incorrect one, my bad, sorry. I've given 1 star xx
21 sierpnia 2024
Odpowiedź od Scentstore
Hi Jodie, sorry to read you ordered the incorrect product - we do accept returns for incorrectly ordered/unwanted products provided they are unopened/unused and in the manufacturer's orginal packaging. Please feel free to email us on sales@scentstore.com regarding the returns procedure. Kind Regards, Scentstore
Got my purchase in gd time
19 sierpnia 2024
Odpowiedź od Scentstore
Thank you for your review Dosia, we hope you come back to shop with us again soon 🌸
As usual
As usual, great service from Scentstore. Wonderful perfume, in a really fantastic bottle. Keep up the good work.
14 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your review Ronald and your continued support! We look forward to welcoming your back again soon 🌸
Fast delivery
Ordered Angel box set. Decent price and super quick delivery. Will order again ☺️
14 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your review Lisa, we're pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Scammers
Absolutely terrible experience! I received my parcel today, and an item was missing! The worst part is they completely ignore you—no responses to emails, calls, or messages! This company is nothing but scammers who have left me £137 out of pocket. I’ve tried to return the remaining items, but they refuse to respond and provide a returns label. They’re clearly trying to avoid dealing with it. I WILL NOT be paying for an item I never received, and if they don’t sort out this return immediately, I will escalate this matter.
Avoid this company at all costs—they are unprofessional and dishonest. I’ll be warning everyone I can on every platform I can find. Stay away!
23 sierpnia 2024
Opinia niezależna
Odpowiedź od Scentstore
Ms Begum's claim has been declined as confirmed evidence shows that the item was in the parcel/arrived intact/untampered/correct weight on delivery. Emails and messages have been responded to. We are unable to process claims without sufficient evidence. Regards, Scentstore
Quick turnaround and kept informed on…
Quick turnaround and kept informed on delivery
12 sierpnia 2024
Odpowiedź od Scentstore
Thank you for your review Deborah, we hope you come back to shop with us again soon 🌸
Excellent service
Excellent service. Great value. Would highly recommend the company.
12 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your review Paul, we look forward to welcoming you back soon🌸
Odpowiedź od Scentstore
Thank you for your review Poppy, we hope you come back to shop with us again soon 🌸
Perfect company
Perfect company, deliver on time, product is mint 🙏highly recommended
6 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your review Gabor, we're so happy you are pleased with our services and hope you come back to shop with us again soon 🌸
Great service
Really easy to order on their website quick notification of product ready to collect good prices and awesome service with a smile once in store
9 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your review Lisa, we're so pleased you are happy with our services both online and in-store and hope you come back to shop with us again soon 🌸
As always from ordering to delivery a…
As always from ordering to delivery a five star service! The little freebie’s are welcome extra.
6 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your support Tina, we're so pleased you are happy with our services and look forward to welcoming you back again soon 🌸
Authentic products plus give me the 2…
Authentic products plus give me the 2 tasters quick delivery am so happy
6 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your review Muhammad, we're so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
First time I have used these guys but…
First time I have used these guys but delivery was really quick, great price for a good product. Definitely recommend
2 sierpnia 2024
Odpowiedź od Scentstore
Thank you so much for your review Billy, we're so pleased you had a great first experience with us and are happy with our services! We hope you come back to shop with us again soon 🌸
Odpowiedź od Scentstore
Thank you so much for your review June, we hope you come back to shop with us again soon 🌸
Great price and great service-would…
Great price and great service-would highly recommend this company
29 lipca 2024
Odpowiedź od Scentstore
Thank you so much for your review Shelia, we're so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Odpowiedź od Scentstore
Thank you for your review Dave, we hope you come back to shop with us again soon 🌸
Odpowiedź od Scentstore
Thank you for your review Chinyere, we look forward to welcoming you back soon 🌸
The snacking pocket friendly gift for someone you love
The fragrance is mesmerizing and the product is so easy to carry. Thank you so much.
19 lipca 2024
Odpowiedź od Scentstore
Thank you so much for your review Nirali, we're so happy you love your fragrance and hope you come back to shop with us again soon 🌸
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.