Thank you so much. I don’t know what happen with my original order but tracking had stopped updating For almost two weeks. Making it seem as if my package was lost. No fault of Scent Decant. Oddly it... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a few samples and a travel size scent . Wanna say that all the scents performed well , also would like to add that I did expedite shipping and I’m literally across the country from their hea... Zobacz więcej
My first time ordering samples from Scent Decant (SD). Unfortunately the sample I was most looking forward arrived shattered. An issue with handling. I contacted SD immediately explaining the issue an... Zobacz więcej
Fast shipping and mindfully packaged. I ordered a sample of Hermes Un Jardin Sur Le Nil. I’m a big fan of Egyptian-inspired fragrances, and this one might be my new favorite. It’s a clean yet woody un... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
SCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Dane kontaktowe
17281 Eastman, 92614, Irvine, Stany Zjednoczone
- help@scentdecant.com
- scentdecant.com
Odpowiada na 7% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great prices, early arrival
Great prices, used a free shipping code. Ordered a bunch of .99 sample vials. Recieved them earlier than expected during the Christmas rush. They came v in a cute little bag!
Great Customer Service
From ordering to shipping the process was swift. The order was delivered faster than expected. There was an item missing, however, within hours of mentioning this the team got me a replacement organized to be shipped out as today is Christmas eve. Talk about amazing stuff. No hassles, no issues.
Completely inauthentic scents!!!
Completely inauthentic scents!!!! Do not waste your time or money. There are no refunds. I ordered five samples and they were all garbage. Smelled completely like rubbing alcohol! They were also all placed together in one small drawstring pouch, so even if they had smelled differently, there was no distinguishing the difference between them when they arrived.
A++ CUSTOMER SERVICE
After 2 of my 4 samples got broken by the mail carrier, Scent Decant stepped in and replaced the 2 broken ones based on a simple image and delivery receipt. Unexpected and unnecessary to do, but they did anyway... the sign of a fantastic customer service department. Will be a lifelong customer
Excellent Customer Service
I had some bottle leakage in my package and they very quickly and graciously resent the affected bottles. Shipping was also quicker than expected! Thank you so much
Great products and great customer…
Great products and great customer service!
Very quickly responded to an issue I…
Very quickly responded to an issue I had with my order and immediately fixed the problem
Great costumer service
Great costumer service. I messed up my address and they got it fixed within a couple hours. Definitely coming back to order more
GUCCI RUSH Sample
Sent my sample of Gucci Rush and had a bit of an inconvenience. They immediately fixed the problem, customer service was FAST and UNDERSTANDING!! Even on a holiday weekend! I will be making future purchases! 10 out of 10
Quick shipping
Quick shipping, good communication and pricing. They were quick to fix an incorrect order and send out a new shipment free of charge.
Seamless process
Seamless process. Scentbird who? I’ve found my new place to try colognes before buying the whole bottle and customer service is top tier!
I got exactly what I was wanting
I got exactly what I was wanting, and it is the real deal. Good communication, as well.
Absolutely one of the most honest…
Absolutely one of the most honest companies who stand behind their customers and earn their reputation of success while leaving an impressive mark in the perfume world!!
Definitely recommending this company to my friends and family!
Great job with my order!
All of my scents as ordered were wonderful. Very prompt shipping. Had trouble with one dispenser and customer service did an amazing job and helping me get the product right!
The post office lost my order
The post office lost my order. Scent Decant is replacing my order free of charge. That is excellent customer service
Excellent Compamy
Accurate descriptions on their website make it a breeze to find what you're looking for. Excellent prices and customer service make it a wonderful buying experience.
Great prices and good service
For the quality/rarity of these scents the samples and bottles are priced great. The service is also quick and they are quite nice, one of my samples spilled in shipping and they had no problem sending me a replacement at no cost. The only thing I wish is that they'd package the bottles with some sort of barrier between them in case they do spill a bit or leak so they don't make the bottle smell, which can be unavoidable given that they are small and have an oily liquid inside. Still, I have bought from them multiple times and will in the future as well.
I would recommend
I would recommend. I love their decants. I had a problem with the shipping of my order and they reshipped with no problem. Five stars.
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