It was a ridiculous process ! It took 3 months to get it sorted out My husband applied on the same day as me and payed his first payment more than 3 months before my application was straighted out wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our agent Kenderlly was amazing! She answered all our questions. She was patient and thorough. She checked in to make sure everything was going smoothly. The examiner that came to our home made things... Zobacz więcej
Reakcja na opinię
Worked with Jim Morecroft. I was recently laid off and lost my life insurance. I was uneasy about not having coverage to protect my family. Jim helped walk me through the process and made it fast a... Zobacz więcej
Reakcja na opinię
Brenda Serna is the most professional person I know. She went out of her way to satisfy me. On the other hand I am very disappointed and feel I was discriminated against with a premium that is based u... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Czasowe ubezpieczenia na życie
- również w kategorii:
- Agencja ubezpieczeń na życie
- Ubezpieczenia osobiste
- Ubezpieczenie od utraty dochodu
O SBLI
Napisane przez firmę
What Makes SBLI Unique?
For over 115 years, SBLI, The Savings Bank Mutual Life Insurance Company of Massachusetts, has protected policyholders with affordable and reliable life insurance solutions, including term life insurance and whole life insurance. Our life insurance specialists provide expert guidance tailored to your needs.
Our Commitment and Strength:
- AM Best Financial Strength Rating of A (Excellent),¹ its second-highest rating category.
- A+ Rating & Accreditation from the Better Business Bureau, its highest rating category.²
- Over 1,000,000 families protected since our founding.
- As a mutual company, we are owned by our policyholders, aligning our interests with yours.
- 1See www.ambest.com for more information.
- 2See www.bbb.org for more information.
Need Assistance?
We're here to help. Contact SBLI’s Customer Service team Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time.
Dane kontaktowe
1 Linscott Road, 01801, Woburn, Stany Zjednoczone
- 781-938-3500
- sblimarketing@sbli.com
- sbli.com
SBLI
4,2
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I did a lot of homework before buying…
I did a lot of homework before buying life insurance. SBLI had some of the best rates, and they were quick to answer all my questions and move things along.
I didn't give 5 stars because there was a lot of back and forth with the medical questions. I feel like most of the questions were answered or could have been answered in the first call.
17 czerwca 2025
Odpowiedź od SBLI
Hi Robert,
Thank you for taking the time to share your experience—and for doing your homework before choosing SBLI. We’re so glad our competitive rates and responsive team stood out and helped you feel confident in your decision.
We also appreciate your honest feedback about the medical questions. We know your time is valuable, and we’re always working to streamline our process so it feels as efficient as possible—especially when many answers could be gathered upfront. Your input helps us do better.
Thanks again for choosing SBLI. We’re happy to have you with us.
Too difficult
The time, paperwork and emails for a 25,000 policy on a healthy 37 year old non smoker was questionable at best!
21 czerwca 2025
Odpowiedź od SBLI
Welcome to SBLI! We're excited to have you with us and appreciate you taking the time to share your feedback.
We understand that the time, paperwork, and emails involved felt like a bit much, and we're always working to make the process smoother and more efficient. Your insights help us do just that.
We're glad to hear you received the rate you were originally quoted—that’s a positive outcome, and we're happy we could deliver on that promise.
Thanks again for being part of SBLI. We're here if you need anything along the way.
Some people did better than others
Some people did better than others. The phone tree needs improving.
13 czerwca 2025
Odpowiedź od SBLI
Hi Nancy,
Thank you for your feedback. We're always looking for ways to innovate and improve, and we truly appreciate you sharing your experience as a valued policyholder.
Odpowiedź od SBLI
We're happy to hear that everything was easy and as quoted. Thank you for your positive feedback; we appreciate it!
SBLI has good rates. Communication with them is also great.
Communication with SBLI during the whole process of medical exam to underwriting, was good. SBLI always returned answers to my questions. The premium rate turned out to be better than 3 other life insurance companies. I’ll always endorse SBLI if friends ask
12 czerwca 2025
Odpowiedź od SBLI
We’re so glad to hear that our communication and rates met your expectations during the process. Thanks for your kind words—and for placing your trust in us. It means a lot!
great communication
4 czerwca 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
The process was easy to follow
The process was easy to follow. The agent Ross was great, and he helped me understand my doubts and queries. The underwriter part and follow-up could be better with clear communication.
29 maja 2025
Odpowiedź od SBLI
We're glad the process was easy and the agent was helpful - we'll pass that compliment along! We appreciate your feedback regarding the underwriting and follow-up; we'll focus on improving clarity in our communication. Thanks for your review.
Customer service representative Jack Raycroft
Customer service representative
Jack Raycroft was very knowledgeable, helpful and pleasant to work with! All my questions were answered.
4 czerwca 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
A Very Helpful Representative whom was very informative
Helpful & informative Representative
Easy to work with … Over all Great Experience
29 maja 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Helping set up Life Insurance
SBLI’s team was very accommodating and able to answer all of my questions! I’m very happy with my policy and being competitive against others.
28 maja 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Jo-Anne Corcoran: SBLI superstar
Jo-Anne’s patience and professionalism were top-notch. Great worker. Give her a raise!
31 maja 2025
Odpowiedź od SBLI
We appreciate your feedback and will share this with Jo-Anne! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
The agent was wonderful
The agent was wonderful. Explained our choices and we felt we trusted him.
30 maja 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
No policy, no refund
I sent in my payment to pay for my policy in full ( annual), policy was never issued. I requested a refund and now they said they issued the policy AFTER I obtained a policy elsewhere. Now I can’t seem to get my refund of $1163.25
23 maja 2025
Odpowiedź od SBLI
We understand how important this is and appreciate you bringing it to our attention. Our team is actively looking into the details of your payment and policy timeline to make sure we fully understand what happened. We want to make this right and will be following up with you directly as soon as we have more information.
Thank you for your patience—we’re on it.
Edit 6/2/25:
Thanks again for reaching out. We’ve looked into this for you and can confirm that your refund was processed on May 28, the same day it was requested.
A check for $1,163.25 was mailed via USPS and should arrive this week. If you don’t receive it within a few days, or if you have any other questions, please don’t hesitate to contact our Customer Care team. We’re here to help.
Communication has been prompt and clear…
Communication has been prompt and clear whether I needed information or a problem resolved.
20 maja 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Great Service, But Application Process Needs Modernization
Brenda Serna was incredibly helpful in answering my questions about the policy and providing timely updates on the status of my Whole Life Insurance application once it reached underwriting. One suggestion for improvement would be to offer an online application and a secure digital submission process. This would help prevent errors from phone transcriptions or handwritten forms and eliminate the need to rely on USPS mail—especially when sending sensitive information like Social Security numbers.
7 maja 2025
Odpowiedź od SBLI
We appreciate your kind words about Brenda Serna. We strive to provide excellent customer service and are pleased to hear that she was able to assist you with your Whole Life Insurance application. We appreciate your suggestion and will explore it as we continue to enhance our customer experience.
John Campbell is the man
John Campbell is the man! He was there every step of the process and made sure he was always available!
Thank you John!
17 maja 2025
Odpowiedź od SBLI
We appreciate your feedback and have shared it with our agent! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Having to explain how company physicals…
Having to explain how company physicals are not held by my primary care physician.
17 maja 2025
Odpowiedź od SBLI
We understand your frustration with the process. We strive to make our procedures clear and convenient for everyone. We appreciate your feedback and will use it to improve our communication and processes. Thank you for your trust and being a part of the SBLI family.
I was very pleased with the experience…
I was very pleased with the experience in trying to get my life insurance policy. Everyone was very knowledgeable & courteous when I had several questions & issues. All my questions were answered. I would definitely recommend to a friend.
14 maja 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Very fair and experienced
The nursing staff who came to take my blood and weigh me were very considerate. SBLI was thorough and fair. It was a very good experience.
13 maja 2025
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Odpowiedź od SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.