I have had three orders stuck on 'processing' for over two months now. I've not received any wine at all. Customers service is non-existent as all methods of communication either go unanswered. Thei... Zobacz więcej
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Still waiting for a delivery of a gift subscription from last Christmas (2024) Unable to contact - Do not use this company.
Similar situation to the other recent reviews. Bit disappointed as I spent over £100 and the wine arrived broken (obviously not the companies fault BUT I've lost that money now). I emailed Savage vine... Zobacz więcej
Gave a 3 month subscription as a gift to family members and three months later got one back from them. Two very happy separate lots of customers. Communications over email very good (Director even a... Zobacz więcej
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Savage Vines is the best wine subscription on the planet. Subscribe or gift a subscription which includes sommelier selected wines from all over the world - sent directly to your door. Discover new wine regions, grape varieties and learn how to pair wine with food with our monthly magazine which comes free with all wine subscription deliveries. Join our wine subscription service and never pay for delivery again as you can add additional wines to upcoming subscription deliveries. We purchase wine directly from the winemakers so you get wines at cellar door prices every month. Subscribers and wine club members also receive a 25% discount on all wines across the site. There are curated Spotify playlists, recipes and much more to discover. If you are looking for a gift then we also have a great range of products from corkscrews, glassware, wine books and mixed cases of wine. There is an option to leave a free gift message with each order so the recipient knows who the wine gift is from. Savage Vines focusses on organic and biodynamic wine as we believe it is better for the environment and consumer. You will find over 250 certified organic and biodynamic wines in our online store including sparkling, white, rose and red wines. Please give our customer service team a call on 0204 501 8436 if you need any assistance or would like to place an order over the phone.
Dane kontaktowe
1 Alvin Street, GL1 3EJ, Gloucester, Zjednoczone Królestwo
- 02045018436
- hello@savagevines.co.uk
- savagevines.co.uk
1,6
Bardzo słaba
275 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Christmas Present
I have now dealt with Savage Vines on a couple of occasions. The service has always been excellent and feels very personal and tailored to you. I have always gifted the wine, so have not drunk it myself, but I am informed by the recipient that they are indeed excellent!
27 grudnia 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thanks for the continued support. By supporting us, you are supporting small independent family run vineyards which is our mission. Real people, hand made wines delivered to your door.
Great present for a brother who's very…
Great present for a brother who's very hard to buy for!
17 grudnia 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thanks for the feedback Charlotte. A Savage Vines gift wine subscription is the gift that keeps on giving.
Awesome selection of wines
Received our first delivery on the day that was stated. Sampled the first bottle and it was amazing. Kyle and the team really know their wines and I'm thankful that they share the best through their company.
Would definitely recommend if you are a fan of nice tasting and reasonably priced wines.
Keep up the good work.
16 listopada 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thanks for the feedback Gary. Glad to have you on board the Savage Vines wine train. By supporting us you are supporting small family run vineyards and that is my mission. No faceless corporations selling bulk made manipulated wines like Tesco, Sainsbury, Waitrose and Aldi. At Savage Vines it's real people, hand made wines delivered to your door.
Bought a gift subscription for my dad
Bought a gift subscription for my dad. He has really enjoyed receiving and trying the wines each month. Great quality and by small and interesting winemakers that he may not have discovered otherwise!
15 listopada 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thanks for the feedback. Glad your Dad is getting the good juice!
50th birthday present
I ordered this subscription as a special present for my friend's 50th birthday and she loved it!
Kyle and his team were very helpful from start to finish. As i was buying this for someone else, i wanted to make sure everything was perfect and i was not disappointed.
I have recommended Savage Wines to people since and will continue to do so.
And the best review of all? My friend said it was the nicest wine she had ever had!
thank you!
12 listopada 2019
Opinia niezależna
Odpowiedź od Savage Vines
Hearing that makes me happy for two reasons. The first being I get to tell the winemakers they are doing a great job. The second is we were able to introduce someone to new wines which they are not getting anywhere else. We buy direct from small independent wine makers ensuring they get a fair price and the consumer doesn't have to pay full price. Its a win-wine for everybody :)
Loving Savage Vines!
Loving Savage Vines!
When you taste the wines, they speak for themselves. Stellar range of organic and biodynamic wine from around the world! I have shared bottles with friends and family -they love them!
This company has made me stop and think, what the hell have I been doing buying mass produced wine in supermarkets? Savage Vines are not about greed, but quality. Not only do I feel good drinking the wine, I feel good knowing I am supporting independent, family run wineries.
If you want more wine, you get a subscription discount on already reasonably priced, great wines!
Streets ahead of any other wine or beer subscriptions I have had. Who else does podcasts and playlists to drink your wine to?!
Customer service is very good and efficient given this is a small (but appears to be expanding) business.
Looking forward to more wine!
25 października 2019
Opinia niezależna
Odpowiedź od Savage Vines
Glad you are enjoying the service. At Savage Vines we do wine and do it well.
Passion and excellence
Passion and excellence; perfectly sums up Kyle’s approach to supplying wines. I have exchanged emails with Kyle regarding the latest order and he is always keen and happy to answer any questions, or just talk wine!
18 października 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thanks for this. Wine is my passion and I love introducing my customers to new wines from small independent wine makers from around the world. Always happy to talk wine :)
Had four bottles so far...all…
Had four bottles so far...all delicious! A great monthly treat.
14 października 2019
Opinia niezależna
Odpowiedź od Savage Vines
Glad you are enjoy the vino. Drink less, drink quality wine and support independents. Big love from Savage Vines :)
Great wines and great customer service
9 października 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thanks for the feedback! Glad to have you on the Savage Vines wine train :)
Perfect for wine lovers & impeccable service
I have been using Savage Vines for nearly a year now and can honestly say it is awesome. Every month I look forward to receiving a variety of unique wines delivered to my door. I really like the fact I'm supporting smaller, independent winemakers and also supporting a small, local business in the process. The service is exceptional. Kyle always goes above and beyond in every way, taking the time to ensure customer satisfaction. I especially love the way he talks through the wines in his podcasts and highlights what food to pair the wines with. The pamphlet with an overview of the wines is always interesting to read and a nice touch. Could not recommend enough!
2 października 2019
Opinia niezależna
Odpowiedź od Savage Vines
It makes me happy to hear all the hard work which goes into finding and supporting small vineyards is reciprocated at the end of the chain when the customer gets to enjoy the wine! Happy drinking and from me and the small family run wineries whom we buy wine from, thanks a bunch!
Amazing gift
Bought a subscription as a gift and my friend loved it. So far the wine have been delicious and the whole concept is very cool. Would definitely recommend.
25 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
Appreciate the feedback. Glad they are enjoying the wine and looks as if they are sharing it with you too! The Savage Vines wine subscription is the gift that keeps on giving!
My daughter bought me a wine package as…
My daughter bought me a wine package as a gift. Disappointingly the wine never materialised on the promised dates. Despite numerous e mails and rescheduling of delivery there it never actually happened. Ultimately my daughter asked for her money back and received a full refund. It was a bad experience.
25 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
Hi Hazel, thanks for the feedback. As I mentioned via email, Savage Vines is a small business (myself only) and I had a knee reconstruction which took me out of action for the best part of a week. Despite communicating this, there seemed to be no real understanding from you on how this affected me and my business. I was more than happy to offer you a refund once you let me know your expectations were not met.
Amazingly unique wines
Amazingly unique wines! My husband bought me a subscription to Savage Vines for my birthday and I get two bottles of white per month. Every bottle has been so interesting and great to have the information about the wines in the box too.
For anyone who wants something really special to impress both yourself and your friends and family with I'd highly recommend supporting Kyle at Savage Vines.
24 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
Cheers for that. Make sure you listed to the monthly podcast as there is some more information on there about the wine regions and producers. https://savagevines.co.uk/in-the-box/
Corksicle
Corksicle
Bought this for a friend who loves chilled rosè in the summer. She loves it. Great for chilling wine on the go or in a hurry for those impromptu summer evening get togethers.
22 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
The corkcicle is a great gift and handy to have over summer for picnics and bbqs. It keeps your wine cool and doesn't take up too much room in the freezer or cupboard.
https://savagevines.co.uk/product/corkcicle-air-wine-cooler/
We have been using Savagevines for a…
We have been using Savagevines for a while now and find the quality of the wines consistently good and the gift service very good and well received. Would recommend them highly.
22 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thank you for your continued support. By supporting us you are supporting small family run vineyards and not a big faceless corporation like Sainsbury, Asda, Tesco or Waitrose. Savage Vines are changing the way people by wine one bottle at a time.
Odpowiedź od Savage Vines
Thanks for the feedback. We will always remind you of deliveries a few days before and send tracking via email and sms on the day of delivery. Happy drinking :)
I could not have chosen better.
I have been delighted with the selection I've received each month.
10 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
Hi Steve - glad you are enjoying the wines. We buy direct from small family owned and operated wineries. So by supporting us, you are supporting them and that is my mission. Cheers!
Tried and approved :)
The wines from Portugal we received in the August box are amazing so far. Still have 1 left to try :) this is our 4th box I believe and I recommend if you’re looking for a very reasonably priced wine box with fun and interesting wines to try out.
5 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
We love Portuguese wine at Savage Vines. In fact, I'd almost go as far to say its some of the best value wine in Europe. That's if you can get your hands on it! Glad you are enjoying the wines and service.
Very easy to organise the gift needed…
Very easy to organise the gift needed and any queries were resolved seemlessly!
Also - having had chance to enjoy the wines - an awesome selection!
4 września 2019
Opinia niezależna
Odpowiedź od Savage Vines
Thanks for the feedback. Savage Vines is on a mission to change the way people buy wine and your support and feedback helps others make informed buying decisions. Cheers to that!
Briliant service and great product
24 sierpnia 2019
Opinia niezależna
Odpowiedź od Savage Vines
Cheers Tina. From me and all the winemakers whom we buy from directly thanks a bunch!
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