Very poor experience dealing with Santa Fixie (Barcelona) Purchased a single speed bike, emailed numerous times regarding delayed delivery, never received a reply. Further emailed them when... Zobacz więcej
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My cycle cap order was initially late and then when it arrived they'd sent me someone else's order. Their communication has been even slower since and I'm still having the re-explain the situation to... Zobacz więcej
Found these guys online selling some pedals significantly cheaper than elsewhere. Wasn't sure given the mixed feedback etc, but gave them a go and glad I did. Took 8 days to arrive, but that's OK -... Zobacz więcej
I bought a crankset which I couldn't find anywhere else to replace a worn one on my bicycle and a bell to replace a cheap one that had always been broken. I had never heard of this retailer before pro... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The best range of urban, single-speed, fixie and track bikes. From complete bikes to specific components for your bike, including everything you'll need for urban cycling.
Dane kontaktowe
Hiszpania
- santafixie.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good service for quality Latex inner tubes…
Ordered latex tubes to fit with Challenge Getaway tyres. Good price, very good tubes and quick delivery.
Arrived on time
Yes, we got the delivery as promised and on time. It fitted exactly as the spec suggested.
Ordered bike tyres.
Ordered bike tyres.
Good price, delivery duration was fine.
Would order again. 👍🏻
AVOID AT ALL COSTS
Company has charged me, it's been 8 days and the order hasn't shipped yet. Nor can I speak to a human about it. Nor can I get a refund. Avoid like the absolute plague.
Terrible service
Terrible service. No communication, misleading delivery claims. They promise delivery timeframe of 3–5 days, but even after 10 days, the item still hasn’t been dispatched. Reaching anyone directly is impossible.
Worst of all, they claimed the item would ship “ASAP” that was five days ago, and still nothing. Completely unreliable. Avoid at all costs and shop anywhere else.
Sexy bike, great service
I've been buying parts for my old bike for years on this site. Their prices are competitive and product quality is fantastic.
I've now got a Santafixie Raval and I'm really pleased, the bike is a beauty and runs really well, such a head turner! The service has been top notch, as always.
Ordered a bike lock almost 3 weeks ago
Ordered a bike lock almost 3 weeks ago. Still not arrived. Refunded my shipping cost last week but despite numerous emails no product has arrived. Sent tracking numbers that do not work. I have demanded a refund twice now with no response. This firm is absolute.rubbish! Beware
Santafixie Raval
A couple of years ago we bought a Santafixie Raval and we are very happy with it. Recently we ordered some spare parts and new wheels. The process was smooth and price is very competitive. We will continue buying from them.
Excellent service and top-quality bikes – highly recommended!
I had a great experience with Santafixie.co.uk. The website is easy to navigate, and the selection of bikes and accessories is impressive – especially if you’re into fixies or single speeds. I ordered a bike and a few extras, and everything arrived quickly and well packaged.
The quality of the bike exceeded my expectations – solid build, sleek design, and rides like a dream. Customer service was also spot on: responsive, helpful, and very professional throughout the process.
Overall, Santafixie offers not just great products but also a smooth, trustworthy buying experience. I’ll definitely shop here again and recommend it to any urban cyclist looking for style, performance, and great support.
A highly recommend recommended company
I a security cable on line for a caliper lock which I had originally bought when travelling in Holland. It is a great piece of additional kit and adds great security when protecting my bike against theft. The online site was easy to navigate and the item was reasonably priced whilst also being dispatched promptly. Excellent service.
Took a very long time for my order to…
Took a very long time for my order to arrive . I had to keep on sending them emails to find out where my order was .
Not sure if i would buy from this company again
Great items at a good price
Great items at a good price. Reasonably prompt delivery to the UK, with no issues.
Not recommended
I ordered 23 April 2025 two bycicle tyres and 1 inner tube. Today 2nd May, still waiting.
I ve email support team. Just told me to check tracking number which it does not work. I ve emailed twice for update since phone number does not exist and no response. So basically I paid for something I dont know if I am receiving and no one is able to answer my queries. Let s see how this turns out
All good arrived on time and as…
All good arrived on time and as advertised
One week on from order still no…
One week on from order still no dispatch date for bike tyres, and they are on holiday now until Tuesday. Perhaps I was supposed to walk to Spain and collect them.
Easy purchase experience global shipment no issues
Easy purchase experience online, responsive and helpful customer service; ordered on the 8th of April and received on the 26th; we’re in the Gulf (Middle East) and there’s the Easter holiday so shipping took time; wished shipping was sooner but it worked out well in the end. My wife is very happy; shipment was a-ok!
Tyres arrived in good time when…
Tyres arrived in good time when ordering from the UK. Also answered question about the order in a timely manner. Will definitely use again.
Got what I ordered at a very good…
Got what I ordered at a very good price, GP5000s. Took a calculated gamble I thought on basis of other reviews but seemed to work out fine.
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