Thanks to all at Salbini and especially Antonio in helping us out with parts that were required for our Irinox blast freezer. The entire process was seemless and quick. This has been our second time a... Zobacz więcej

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Zobacz, co mówią recenzenci
After (literally) a couple of years of trying to find a replacement for my quite particular gas cooktop it seemed that purchasing it internationally was my only option. Such transactions are often... Zobacz więcej
Filippo is the person you definitely can trust with. I ordered Gaggenau appliances with 7 months waiting period, it came to Melbourne on time. Then I knew I made the right decision. 2 days ago my in... Zobacz więcej
Reakcja na opinię
I’m absolutely thrilled with their fast reply services and amazing customer services. I ordered 4 Bosch appliances packaged very well in thick plywood box. Arrived with tracking by DHL within one week... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Sklep AGD
- Wyposażenie łazienek
- Sklep z meblami kuchennymi
- Sklep z oświetleniem
- Dostawca marmuru
Napisane przez firmę
European luxury design products all over the world. Salbini is a trusted name. We are experts in the evolution of aesthetics, design and production in what can be a complex and confusing industry. After 12 years of success of the Fesal company, in 2018 the new Salbini Brand was born. This renaming is the confirmation of the personal identity we are able to convey in all our services, focusing mainly on the export of Made in Italy luxury products. The confidence gained in the market allowed us, in 2020, to carry out an additional rebranding, to underline the continuous growth and above all the selection of the best European luxury brands. We are the same – but more, with a broader range of products. And always with our trademark personal service. At Salbini, we offer a wide variety of services for individuals and industry operators, from one-off purchases to tailoring interiors for large projects. Our online shopping process is simple and intuitive; Our commercial staff is able to satisfy any need through personalized quotations; Shipping and delivery are fast and secure all over the world; Our customer service is active at any time of the day or night, by phone or by online chat.
Salbini Details
Napisane przez firmę

Dane kontaktowe
Vicoletto Pepi 5, 84016, Pagani, Włochy
- +39 081 19309638
- info@salbini.com
- salbini.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service, great staff
Really helpful staff who provide prompt service to queries. Wonderful follow up too. Products are great (we purchased a under mount sink and tap) , would highly recommend.

Odpowiedź od Salbini
The essence of excellent customer service
Excellent price, excellent product, excellent service, incredible packing and simply one of the gems of a company that makes you think why can't they all be this ruddy good. :)
Thank you very much, your service has been truly outstanding.

Odpowiedź od Salbini
Happy Customer
I was happy with my experience with fesal and very happy with my new Gaggenau ovens. Thanks to Filippo and the staff. Tracie

Odpowiedź od Salbini
Excellent and fast service
Excellent and fast service . Never had that online experience before . I got food warmer and coffee machine. Haven’t used the products yet cos my house under construction but very happy with their service specially Filippo .

Odpowiedź od Salbini
Trustable and competitive
Competitive pricing and great communications, they reply to emails within 24 hours. My items were delayed around 4 weeks from the quotation, but arrived safely, 40% cheaper than local greedy retailers and packed in a wooden carton. Great service.

Odpowiedź od Salbini
Elica cooker hood
I ordered an elica cooker hood that was shipped from Italy. Their communication right thru the process was excellent, the way it was packaged was better than excellent. This is a real 5* company.
One small item I am still awaiting an invoice for the product.

Odpowiedź od Salbini
Excellent communication
Excellent communication, prompt delivery, highly recommended

Odpowiedź od Salbini
Initially the product was unavailable …
Initially the product was unavailable to ship as expected, but the company kept me informed so that I was not left in the dark. I always knew what was going on and when to expect my shipment. Thank you.

Odpowiedź od Salbini

Odpowiedź od Salbini
Very happy with Fesal
Very happy with Fesal services , communication was good & shipment arrived in crate within specified time. Would use them again & recommend to others. Many thanks Yook

Odpowiedź od Salbini
great products and fantastic service
great products and fantastic service - would recommend to anyone

Odpowiedź od Salbini
Perfect
Perfect, great extractor good price, packed exceptionally well

Odpowiedź od Salbini
Excellent service
Excellent service, and quick delivery - to Australia.

Odpowiedź od Salbini
Well Done Fesal
Very happy with my purchase from Fesal - office staff very helpful with information prior to sale - timely information on order/ dispatch/ delivery info provided with details to the actual day of delivery all the way to Australia

Odpowiedź od Salbini
A fantastic experience
A fantastic experience. Fillio and Antonio were always attentive, professional and responsive. Taken together with great value for money, it was a pleasure to do business with Fesal. Highly recommended!

Odpowiedź od Salbini
Excellent Service
Very happy with the service and advice provided by Maria and Filippo. All products were delivered quicker than anticipated, extremely well protected. I will definitely recommend Fesal and hope to make use of their services in future
Russel

Odpowiedź od Salbini
Failure to delivery
My order took well above the estimated time frame to arrive, instead of 21 days it was almost 3 months to receive all the goods ordered. In the end 2 dispatches required to receive 4 gessi taps. Very unfortunate timing to place an order before summer vacation in Italy! The communication from fesal is poor especially about delays. On the bright side, the products are as described. The only reliable person was Filippo. The other staff in the office didn't seem to be able to answer promptly or provide any insight regarding delivery.

Odpowiedź od Salbini
Excellent product and customer service.
I love the new Gessi tap I purchased from Fesal. Filippo provided excellent customer service. He responded very quickly and answered all the questions I had. The tap was packaged very well and came within the expected time frame. I would definitely purchase from Fesal again.

Odpowiedź od Salbini
Product sold /delivered does not match its description on the Fesal website
Purchased a range of Gaggenau kitchen appliances ( oven, microwave and coffee machine )
My selection was stainless steel as per their match description on Fesal website and my invoice states stainless steel.
However the appliances delivered were painted metallic finish and not stainless steel .
I have subsequently been informed the above appliance range is not available in stainless steel.
Fesal acknowledge their description error on their website and the following day changed their description of gaggenau appliances to reflect the true match .
Suppliers guarantee that goods sold should match their description given by advertising .
In the above case the goods I received did not match the description .
Fesal have offered a return and full refund due to their description error, however kitchen cabinetry has been made to measure for the above appliances .
Dissapointed that the appliances received did not match the description on my invoice and Fesal website .

Odpowiedź od Salbini
Doświadczenie Trustpilot
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