Super easy to sell phone process, and helpful post box sent with instructions overall great process. I was abit skeptical when they asked for passport and evidence of ownership but once provided payme... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sent in a new phone very happy with price they quoted and paid into bank same day ! No hassle trying to lower the price as other companies do !
Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Zobacz więcej
Reakcja na opinię
Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Dane kontaktowe
Rochford, Zjednoczone Królestwo
- support@salaphones.co.uk
- salaphones.co.uk
4,7
Doskonała
992 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sala Phones was amazing!!
Sala Phones was amazing for me! They were extremely helpful, and their communication was excellent! Not to mention how speedy the whole process was, I will always use Sala Phones from now on. Highly recommended for anyone else!
29 stycznia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thank you for your great feedback!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thanks,
The Sala Team
Very fast service
Very fast service, sent phone and the end of the next day the funds were in my account.
Sent an email asking a question and email was responded to within the hour.
Couldn’t rate them higher.
Thank you
28 stycznia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thank you for your great feedback!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thanks,
The Sala Team
Simple trade in process
Simple trade in process, tracked delivery, prompt payment.
24 stycznia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your amazing feedback.
We are happy to hear you have had a positive experience with us!
If you need anything else, please let us know and we will be happy to help.
Thanks,
The Sala Team
Brill fast payout great servie
24 stycznia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your amazing feedback.
We are happy to hear you have had a positive experience with us!
If you need anything else, please let us know and we will be happy to help.
Thanks,
The Sala Team
Great service so reliable super helpful…
Great service so reliable super helpful and quick payments xxx
21 stycznia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your amazing feedback.
We are happy to hear you have had a positive experience with us!
If you need anything else, please let us know and we will be happy to help.
Thanks,
The Sala Team
Excellent service device checked and…
Excellent service device checked and paid out same day
10 grudnia 2024
Opinia niezależna
Fast and efficient
Fast, efficient and very friendly.
I definitely recommend as it was one of the best customer service I ever received.
Thank you!!!
5 grudnia 2024
Opinia niezależna
Excellent service!
Excellent service. Sent the phone over the weekend and money was in my bank account on the Tuesday. Very impressed!
19 listopada 2024
Opinia niezależna
5* service and pricing
5* service and pricing. 100% recommend and I will be back once the time comes to upgrading again and selling my old handset!
Very cautious reading other reviews - but everything was spot on and real speedy service. Thanks 🙏
28 października 2024
Opinia niezależna
Outstanding service so quick and…
Outstanding service so quick and communication was great.
25 października 2024
Opinia niezależna
Amazing service!
Amazing service!
I was sceptical but so glad i used sala!
So quick and easy!
I got the exact amount as quoted after sending in my documents 😅
22 października 2024
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Scammers
Scam. Avoid at all costs. Went to sell my phone as offered the highest price on a comparison website and free returns if unhappy. Sent the device in after i charged it for their ease and as a result they said they will not buy and i have to pay £25 for my own phone back.
16 października 2024
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Firstly, we would like to point out that the reason for your rejection was becasue the phone was US SPEC and was NOT NEW as you had submitted. We had already informed you that it has nothing to do with you charging the device! You are already aware of this, so that is false.
Secondly, We have also gave you the benefit of the doubt by asking for a proof of purchase which you can not/will not provide?
It is written in our T&C's, that will only accept devices that are genuine UK Spec. Which yours isnt. We have our policys that state any submissions that are false or incorrect will suffer a return fee within reason.
If you have any other queries, please let us know and we will be happy to clear this up.
Thanks,
The Sala Team
Super quick service
Super quick service, paid exactly what they promised. Highly recommend
7 października 2024
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Odpowiedź od Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Odpowiedź od Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Odpowiedź od Sala Phones
Hi There,
Thank you for your great review!
We are glad you have had a positive experience with us
If there is anything else we can do, please let us know!
Thank you,
The Sala Team
Outstanding Service & Transaction Speed
12 września 2024
Opinia niezależna
Brilliant from start to finish
Brilliant from start to finish. Not sure how they manage to process everything so quickly. Good communication and clear instructions throughout
4 września 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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