Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Super easy to sell phone process, and helpful post box sent with instructions overall great process. I was abit skeptical when they asked for passport and evidence of ownership but once provided payme... Zobacz więcej

Oceniono na 5 z 5

Sent in a new phone very happy with price they quoted and paid into bank same day ! No hassle trying to lower the price as other companies do !

Oceniono na 5 z 5

Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z telefonami komórkowymi

Napisane przez firmę

Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

992 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(992)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Super easy process and deal.

Super easy to sell phone process, and helpful post box sent with instructions overall great process. I was abit skeptical when they asked for passport and evidence of ownership but once provided payment was realeased. I suppose I would not want to buy a phone that potentially is not owned by the seller also. But overall a delightful expericne. The offer was honoured and payment made same day once inspected.

24 września 2026
Opinia niezależna
Oceniono na 5 z 5

Unbelievable service

Unbelievable service! Offer received on Monday…free post pack arrived on Tuesday and payment in my bank account on the Wednesday. Blown away!

14 września 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible experience

Terrible experience, sent my phone in with 100% battery never been used, they claimed it wasn’t new and gave a much lower price. I declined the offer and they told me I had to pay £25 to receive my phone back. Not a good experience speaking with customer service. Similar company to webuyanyphone, they give you a price and then lowball you.

23 lipca 2026
Opinia niezależna
Logo Sala Phones

Odpowiedź od Sala Phones

Hi There,

Your device turned up to us with major scratches on the front glass. We did let you know on several occasions, that we were able to send you all video evidence of this, but you never once requested it.

We also believe that the device was not new due to the fact it, 1) didnt arrive sealed in a manufacturers box, 2) was an insurance replacement by EE - which you told us so. Although you made us aware of this beforehand, you failed to mention the multiple deep scratches on the front glass. Had this been notified to us prior to the send in, then we would have given you a rough deducted price in advance.

We think our counter-offer was extremely fair concidering your device needs a full glass replacement and for this model is £389+VAT on the Apple website.

https://support.apple.com/en-gb/iphone/repair?services=service

We do not think it is fair for you to have left this review which is completely incorrect to the situation of your trade-in.

If you wish to discuss this futher, or see the evidence for yourself, please let us know at support@salaphones.co.uk

Thanks,
The Sala Team

Oceniono na 5 z 5

simple and pleasant

Was a simple and pleasent site to deal with payment was received with in hours and top price was paid

1 lipca 2026
Opinia niezależna
Logo Sala Phones

Odpowiedź od Sala Phones

Hi There,

Thank you for your positive review!
Were glad to hear you have a pleasant experience with us.

If you need anything else from us, please reach out to support@salaphones.co.uk

Thanks again,
The Sala Team

Oceniono na 4 z 5

Mays try Sala Phones

I had a BNIB S25 ULTRA 512GB & went on recycling comparison site --Sala Phones came out as top offer, decided to sell phone to them. They sent a prepaid postage package which was no good as Royal Mail only covered item up to £150 so I sent via SD next day at cost of £10.45. Sala received phone then decided to ask me to prove my ID,address & for receipt of my purchase & wanted to know price paid originally. (none of this is advertised on their website), in fact they claim payment is received by 6pm or within 2 hours of phone inspection. My phone was received by them on Monday & payment from them was received early hours Wednesday morning a bit longer than their same day payment. I did receive the full amount offered (couldn't really offer anything lower as my phone was in it's original sealed package. There is no contact phone number & everything is done via their support email (which was fairly quick to reply) but a phone number would be better.

1 czerwca 2026
Opinia niezależna
Logo Sala Phones

Odpowiedź od Sala Phones

Hi Gareth,

Thanks for you review. We appreciate your feedback.

We ask for ID and POP for all devices to ensure you are the legitimate owner of the device, but we can understand how you may feel this delayed the transaction.

If you do need anything else, please contact us at support@salaphones.co.uk

Thank you
The Sala Team

Oceniono na 5 z 5

Best price online for my phone ,arrived…

Best price online for my phone ,arrived within 2 days and payment was sent by the end of the day that it arrived ! Can’t fault the company or their service highly recommend

1 czerwca 2026
Opinia niezależna
Logo Sala Phones

Odpowiedź od Sala Phones

Hi There,

Thanks for your great review!
We are glad you have had a positive experience with us.

If you need anything else, please let us know.

Thank you
The Sala Team

Oceniono na 5 z 5

Order T-32082 very good experience

Order T-32082 very good experience, am I repeat customer and can’t complain great customer service.

26 maja 2026
Opinia niezależna
Logo Sala Phones

Odpowiedź od Sala Phones

Hi There,

Thanks for your great review!
We are glad you have had a positive experience with us.

If you need anything else, please let us know.

Thank you
The Sala Team

Oceniono na 5 z 5

Excellent Company

Good price, good communication I was always aware what was happening from when they received the phones up until payment. I used to use SELLMYPHONE but last time they delayed payment by 1 week so now I am using SalaPhones going forward.

2 kwietnia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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