Super easy to sell phone process, and helpful post box sent with instructions overall great process. I was abit skeptical when they asked for passport and evidence of ownership but once provided payme... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sent in a new phone very happy with price they quoted and paid into bank same day ! No hassle trying to lower the price as other companies do !
Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Zobacz więcej
Reakcja na opinię
Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Dane kontaktowe
Rochford, Zjednoczone Królestwo
- support@salaphones.co.uk
- salaphones.co.uk
4,7
Doskonała
992 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best price for phone
T-31805
Filled in online sales form.
Received great price for phone.
Phone sent and received by Sala next day.
Phone checked and full payment made by 18.00.
Great communications from receieving phone to payment.
A great firm to deal with - excellent service.
Recommended ++++
4 marca 2026
Opinia niezależna
Fast efficient with money into my bank…
Fast efficient with money into my bank account next day
24 lutego 2026
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!
If there is anything else you need, please let us know.
Thanks,
The Sala Team
Quick and efficient service
Quick, efficient and great customer service. Kept me informed all along the way. Money was in my account the next day.
Would definitely use them again.
19 lutego 2026
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!
If there is anything else you need, please let us know.
Thanks,
The Sala Team
Excellent service provided
Fast process, prompt responses via email and immediate payment to my account! Such a smooth sale would definitely recommend. Order T-31714 Anna x
11 lutego 2026
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!
If there is anything else you need, please let us know.
Thanks,
The Sala Team
(T-31669) I sent my iPhone to them a…
(T-31669) I sent my iPhone the company kept in contact with me through emails and payment was sent after they needed ID and receipt of purchase for my phone overall a positive process would defo use them again
9 lutego 2026
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!
If there is anything else you need, please let us know.
Thanks,
The Sala Team
The Process was easy enough
The Process was easy enough. Was told I would receive the Payment on the same day. The phone arrived and was tested well before 2.pm. Still no payment which is unusual with Revolut. Hopefully I receive soon.
(T-31659) Payment received!
4 lutego 2026
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!
If there is anything else you need, please let us know.
Thanks,
The Sala Team
Fast service
Fast service, good price for the phone, free postage, money in bank within a couple of hours of them receiving the phone
2 lutego 2026
Opinia niezależna
Ease of experience trading my phone
Ease of experience trading my phone to Sala phones sent me pre paid envelope and everything and forgot to take off I cloud and so patient and understanding and fast payment received , great service received overall thank you
28 stycznia 2026
Opinia niezależna
Was quick and easy to do any had emails…
Was quick and easy to do any had emails with the customer support about other id which replies made it easy to complete and the money came through the morning after
22 stycznia 2026
Opinia niezależna
What a great service
What a great service! Cannot believe how fast and efficient the transaction was. Phone was sent in to them in the swiftly provided sturdy packaging, and when they received it the next day, I was paid the same day. I was kept up to date and felt secure throughout. Would definitely use this company again. Thanks guys 👍🏼
13 stycznia 2026
Opinia niezależna
Excellent Service
Excellent Service, kept informed of the progress throughout. Rapid turnaround from receipt of the goods to pay. Definitely recommend.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Odpowiedź od Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Great experience
Was a pretty good experience. Soon as they received the order I got an email and then I got paid the same say
5 stycznia 2026
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
T31404 Verified Customer
T31404 Verified Customer
Offered most for my phone and paid on the day the received whilst keeping me updated via email all along the way!
5 STARS
22 grudnia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Excellent service!
Really impressed by the whole process of selling my phone. I received a great price and the payment was received promptly. Plenty of email updates too along the way of the statuses. Totally recommend! T-31412
23 grudnia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Odpowiedź od Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thank you
The Sala Team
Bad information and bad customer…
Bad information and bad customer service!
They did not disclose that package was only insured for £150 and they claim it came as an empty packet! From the video, you can see it had been opened!!
16 grudnia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
We are surpised by this review as your device was lost in transit before it arrived to us. We provided you with the dated and timed video where you can clearly see the device was not packaged correctly in a plain loose envelope and was empty inside.
We have since contacted you to start a Royal Mail claim to recoup your losses however since you have yet to provide the correct documentation to do so, this this still waiting to be set up.
In regards to our Tracked 24 Labels, all customers are made aware of this beforehand. If your are posting a high value device, we always advise it is done so securely with proper packaging and on a Special Delivery service insuring the full value is covered.
We can not help what has happened before it reaches us however we are trying to do what we can to help.
As we mentioned, please send the documents to support@salaphones.co.uk to get the claim started.
Thanks,
The Sala Team
So amazing experience very nice service
So amazing experience very nice service
10 grudnia 2025
Opinia niezależna
Odpowiedź od Sala Phones
Hi There,
Thanks for your great review!
We are glad to hear you have had an excellent experience with us.
If you need anything else, please let us know
Thanks
The Sala Team
Doświadczenie Trustpilot
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