Safe Environment UK Ltd Recenzje 

205
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a full asbestos survey done 4 years ago, it was all done on time and was very professional. Unfortunately I lost the report paperwork, and I needed it for commencing building work on my property... Zobacz więcej

Oceniono na 5 z 5

I used Safe Environment for both a survey and asbestos removal and the service was amazing. The office staff were fantastic and no question was ever a problem! Right through to completion of my rem... Zobacz więcej

Oceniono na 1 z 5

Terrible service. Didn’t meet deadlines. When the garage roof was removed left the metal layer for me to dispose of, argued it wasn’t included in the roof removal, only the asbestos but they took the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic company from the start to finish. Kept in touch via email and text and telephone when I needed to ask a question. All staff from office to the men that came to collect the asbestos were... Zobacz więcej

Informacje dotyczące firmy

  1. Wykonywanie testów na obecność azbestu

Napisane przez firmę

Revolutionary Online Compliance Software & App, Asbestos Consultancy, Contracting & Employee Empowering


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

205 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(205)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service from start to finish!

Great service from initial quote to completed job!! The 2 lads who did the job were brilliant, phoned up the day before with an estimated ETA. Turned up on time, polite and courteous, talked through a few details of the job and they cracked on! Worked hard, did a great job and left the site spotless! Fantastic job! Thanks

28 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Quick, tidy work

My dilapidated garage is due for demolition, but the overgrown part asbestos roof is not something the builders can handle. I approached Safe Environment UK for a quote, and having accepted it, they swiftly arranged a date to get the job done. The two man team, coming in hot from another job in Reading, were delayed by the M25 but apologetic and got straight on with the job. In short order, the roof was cleared of vegetation, dismantled, wrapped and stowed. The site was left clean and tidy. Excellent swift work, and they headed off for Milton Keynes and the next job in probably no more than 40 minutes after starting. Would cheerfully recommend.

13 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Huge thank you!!

Huge thank you!!

Safe Environment were fantastic in dealing with my asbestos garage roof. From start to finish they have been extremely helpful.
Initial contact to quotation to carrying out the works has been a breeze. Emily who I spoke to in the office kept me up to date with the quote and booking the job in. The two men who carried out the removal were prompt and extremely professional. The work was completed a lot quicker than expected and the site was clean and tidy when they left. Being in the trade myself I do come across asbestos in older properties and will not hesitate to use Safe Environment again if required. Thank you.

6 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Project satisfaction

The guys working my project gave advanced warning of their ETA, advised exactly how they would deal with the project and carried out the work swiftly and tidied all away at completion.
Lovely friendly and hardworking guys, couldn't have asked for better, excellent job!!

30 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Quick and easy

Quick and easy from start to finish they arrived on time and were very helpful worked around the fact that the electrics were still connected in the garage they still managed to take down and remove no fuss less than two hours and job done site swept and left tidy

9 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Asbestos cement garage roof removal

From start to finish the ease of this was fantastic you have a first class team.
The team that arranged this helped me with what I needed!
From the easy drop down selection on the initial online application insert photos gave me a price then really quick response from your team and all sorted the price was dramatically cheaper than others but you service absolutely top notch 👌
the 2 guys that came were friendly and efficient super tidy not one bit left.
I don't intend to come into contact with any more asbestos but if I do or know anyone that does you guys are my only need thank you again 👍
Vince one happy customer 😉

7 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Would highly recommend

We had inherited an old garage with an asbestos roof and wanted the whole structure removed. We found Safe Environment UK on-line and requested a quote. This came through very quickly. We also went out to other companies and this was the best quote by far. We also did some background checking to ensure we knew who we were dealing with. Reviews were very good so we made contact and started working with Emily who was excellent and helped with arranging suitable dates etc. The guys on the day were great too and very helpful. Within a couple of hours the garage was down and the garden area was tidy. Such an easy process and would highly recommend - thank you to all the team. Great company !!!

25 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Outstanding

The whole organisation from Brad in the office to the 2 fellas who installed the new garage roof were just 100% professional and helpful. Also they left the garden spotless which i was very grateful for.

An outstanding company.

29 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Friendly service

Friendly service, good communication prior to visiting, helpful quote and query answering. Arrived as expected, efficient removal of roof panels and left area clean.

26 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Roof replacement- perfect thanks guys!

Thanks for everything you've done for us guys. I sent my enquiry originally for removing our garage roof amd then noticed they did replacements, through the website and got my online quote and although I was dubious about it being 'online' I shortly after got their official quote which was exactly the same.

I approved the quote and they sent me they sent me an email asking if I had any preferred dates or a timeline for completion. After I replied and said ASAP they got me in for the following week. They kept me notified constantly, the appointment date/time, reminders before and then the team on the day even message me to say they were 30 minutes away! I was amazed to get this level of service from a firm these days.

When they arrived to do the works they instantly reassured me and rightly so, the works were done so carefully and the replacement roof installed perfectly. The main reason I chose them is their price was best, now I know that their service is best too. Thansk Guys, hope you didn't mind the tea! Cheers, Joy.

18 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

AVOID THIS COMPANY! Fitted damaged roof panels and ignoring emails, calls and letters

I am very disheartened to have to leave a negative review but I feel I must warn people of this company’s business practices.
I contacted Safe Environment for an asbestos sheet removal and a new roof fitted.
My initial booking date was set well in advance, with all relevant info, including dimensions for the area of the garage, sent over in the initial enquiry.
The fitters turned up on the original installation date of 04/03/2024. The timing of their arrival had been changed multiple times. 7am-11am, then 8am-9am to then finally 11am - 12pm. Arrival time 12:30pm. A little frustrating.
It's worth noting that prior to my appointment, the only communication had been from myself contacting them to question both the process of asbestos sheet removal (to check I was happy with precautions being taken) and to understand what was involved in the disposal and reroofing process. The only communication I had from there end was a call from one of their fitters late on the evening of 03/03/2024 to discuss their arrival time, which they didn’t stick to, and for them to ‘ensure they have everything they need for tomorrow’ which they did not.
When they arrived, they made a quick assessment of the roof before telling me that they hadn't brought enough roofing sheets with them to complete the job. They suggested fitting the sheets they had and leaving a gap ... which I refused, as they didn't provide any means of covering the gap they would be leaving. I'm glad I didn't give the go ahead as this would have exposed the inside of the garage to the heavy rain that would follow that night. The lack of materials was frustrating as the dimensions had been provided weeks, maybe even months, before hand and I wasted a day off from work to give them access to the property and be ready to move the garage contents back inside upon their completion.
The date was rearranged for 3 days later 07/04/2024. After the work was complete the invoice was promptly sent and I received instruction, whilst away from the property, that the payment was to be made on that day. As I was at work, I hadn’t seen the work they had done.
I got home to find there was a large amount of debris left on the interior of the garage from their work. Not knowing whether this was asbestos or not, I made sure to put a mask on and cleared the garage of all the excess bits. After this I inspected the roofing panels from the inside. EVERY SINGLE PANEL had some form of damage on it. Large tears in the inside lining of the roof with rust marks showing, a square patch near the entrance to the garage, where you can see weld marks, and a number of other marks deep enough to damage the underside of the metal roof through the felt like material. (Unfortunately, I cannot provide pictures through Trust Pilot to show the full extent of damage).
At this point, the inconvenience of having to rebook due to not turning up with enough roof panelling, the rearranging of childcare and the costs incurred and the wasted day of annual leave has left me very upset and angry. Their insistence on same day payment was presumably to receive the money before I could see the panel damage.
I sent an email the next day with attached pictures of the damage that was on the underside with instruction that the payment had been made, as requested, but I expected them to rectify the damage they had caused on installation. The least that could be done due to the multiple issues I had had. There was no response to the email.
I spent the next week placing calls to Safe Environment requesting a call back from a member of staff who could rectify this issue. Call backs were promised and never happened.
I then decided to send Liam Major (Director) an email directly to which I finally received a response to. He insisted that it was what they would consider 'light damage'.
As I manage a production team for a manufacturing company, I am aware of light damage of which this was not.
I then made contact with 2 roofing companies who work with the same 'DripStop Technology' roof panels along with a distributer of these panels. They were emailed the photos and categorially concluded that this was not ‘light damage’ and voiced concerns about the structural issues and lifespan of the panels with the marks Safe Environment had made.
I responded to Liam's email with this information and received neither a response email nor any correspondence from Safe Environment to this date.
As of 19/03/2024, 14 days have passed since my letter was received informing Safe Environment of legal action. There has been no response.
This has now been escalated through Citizens Advice, Trading Standards and an independent legal team has been assigned to resolve this case.
Do not give this company your money before assessing the work they have completed!!! Zero integrity!

7 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Fast efficient and friendly.

The two lads who came to take my garage down were friendly, hard working, absolutely knew what they were doing and fully understood the task. On top of that, and probably a thing most other people would look for, they were fast! Having said that it wasn't rushed and all taken down with great care. The space they left was also swept clean enough so that I can immediately start on putting up my garage replacement. Excellent job.

18 kwietnia 2024
Opinia niezależna

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