Saal Digital UK Recenzje 

1084
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Super quick and simple design method. Could easily pick and choose which photos I wanted and with the range of templates provided, I was able to design a Photobook exactly how I wanted it. Feel... Zobacz więcej

Oceniono na 5 z 5

I have bought two professional line photo books. One glossy, one matte. The quality of the book itself and the photo print is excellent on both. I prefer the gloss finish, my partner prefers the mat... Zobacz więcej

Oceniono na 5 z 5

Cannot recommend enough. I've had 3 beautiful photo books from them now. The app is great and offers lots of customisation options and is easy to use. The quality is excellent! Super speedy delivery t... Zobacz więcej

Oceniono na 4 z 5

The quality of the book was first rate as was the preferring and delivery. My only frustration was the time and attempts it took me to get my first picture book right! Lots of trial and error on my p... Zobacz więcej

Informacje dotyczące firmy

  1. Laboratorium fotograficzne
  2. Wywoływanie zdjęć
  3. Usługi fotograficzne

Napisane przez firmę

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1084)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 451

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I have ordered a professional photo…

I have ordered a professional photo book worth £187 and I made a mistake of choosing glossy paper rather than mate . I contacted them within hours of realising the error but they responded that they couldn’t change even if I offered to pay extra for it.
While it was my error, it feels wrong not being able to change or adjust not even with less than 12 h after the mistake.
I have use Saal few times and they offer great quality but it’s sad they don’t allow for correction within a short reasonable period. I feel I wasted £187 in a product that sadly won’t meet my needs

29 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you for your feedback and we sincerely apologize for this situation.
All orders go directly into production immediately after we receive the order data to ensure the fastest possible delivery times for our customers. Unfortunately, this meant we couldn't make changes to your order.
We'd like to explore what we can do for you. Please reply to our Trustpilot request so we can review your order and discuss possible solutions.
Again, our apologies for the inconvenience.

Oceniono na 4 z 5

Good quality and value for money

The photobook quality and value for money is very good.
However, we found the process quite difficult and not intuitive.
The system we used arranged and edited the photos for us and we found it quite hard to re-edit the photos as we'd have liked them.
We did find that the photos weren't quite as we wanted in the photobook we received, which is a shame.

21 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thanks so much for your feedback! We're glad you're happy with the quality and value of your photobook. We're sorry to hear the editing process wasn't as intuitive as it should be. We'd love to help make things right and learn more about your experience. Would you mind replying to the Trustpilot review request we sent you? It really helps us improve and allows us to follow up with you directly.

Oceniono na 5 z 5

A good company to deal with but a few reservations about product quality.

The whole process from instigating the design through to product delivery was excellent. The design tools are very impressive and user friendly. Communications from the company was very good for letting the customer know where the items were up to and when they might expect to receive them. The production of the items and quality of the materials used is as good as I have seen for this type of product. The only reason for the 4 stars instead of 5 is that the actual quality of the printing (sharpness of the image and its colour-matching) is not quite to the level I have had from similar products (at a similar price) from other companies. Naturally, this is a very important element of a photobook. Nevertheless, I am generally pleased with this company.

Update (03/02) - I have to say that Saal Digital have gone 'above and beyond' in their response to my review. It's a shame more companies can't treat their customers like Saal do. We have found a resolution which I am more than happy with; and they provided more technical information than I expected. For this reason, I have updated my review from 4 to 5 stars. Customer support and responding 'personally' to their issues is everything. Well done Saal!

22 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you so much for your detailed feedback and kind words about our design tools, communication, and product quality - we really appreciate it! 😊
We're sorry to hear the print sharpness and color matching didn't quite meet your expectations. We'd love to look into this for you and see how we can help. Could you please reply to the Trustpilot review request we sent? That way, we can access your order details and investigate what happened with the printing quality.
We're committed to getting this right for you!

Oceniono na 4 z 5

Great printing of professional book

I did like the idea overall product. The lay flat printing, the colour reproduction and the paper quality was excellent.
You lose one star because you claim that your staff will retouch any obvious mistakes. There were two mistakes I made and they were very obvious. A red eye in the brides photo. The second one was a obvious flower motif in the middle of a photo that I missed completely to delete as I was in a hurry. But I liked the absolute speed of your delivery for 2 products I purchased. A professional line photo book and a smaller photo book. Thanks

21 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thank you for your feedback! We're thrilled you loved the lay flat printing, color reproduction, paper quality, and fast delivery! 😊
Just to clarify - our staff doesn't retouch photos or have access to customer images. We offer an automatic image enhancement option that can adjust colors or sharpness, but it can't detect every little detail, unfortunately. Could you please reply to our Trustpilot review request so we can discuss this further and ensure everything is clear?

Oceniono na 5 z 5

Great product

I’ve received the photobook I created for my baby boy’s first-year journey, and I am honestly in love with it. The quality of the hard cover and the inside pages is absolutely beautiful.
I would totally recommend it to anyone who wants a truly valuable photobook to preserve precious moments and capture special occasions with loved ones. The app is very easy to use, you simply log in and follow the steps to choose backgrounds, add artwork or clipart, and play around with the layout if you feel inspired to create it yourself. Alternatively, you can use the 1-minute photobook option, where the system automatically selects the photos and creates a lovely result in just one minute. Such a wonderful way to keep meaningful memories forever

1 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

The photo book ordered looks good but…

The photo book ordered looks good but some of the photos looked cut out on the page and some photos were squeezed in the middle of a flat album.

20 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

Thanks so much for your feedback! We're glad you like the overall look of your photo book! 😊 However, we're sorry to hear about the cropping and squeezing issues with some photos. We'd love to take a closer look at this for you. Could you please reply to our Trustpilot request? That way we can review the specific pages and help make things right!

Oceniono na 2 z 5

Overall great but some distorted images

The photo book looks great overall and arrived in good time. A few of the faces were significantly distorted though, even though the rest of the photo was fine. It looks as though a retouching software has gone wrong perhaps. I'm not able to use it as a gift though, as planned.

22 stycznia 2026
Opinia niezależna
Logo Saal Digital UK

Odpowiedź od Saal Digital UK

We're sorry the result wasn't as expected! We'd love to look into this and find a solution. Could you please reply to our Trustpilot request with more details so we can help resolve this?
Thank you for your understanding!

Oceniono na 5 z 5

Top marks for quality

Top priority for me was quality, and Saal Digital got 5 stars for this.
Photo book options and speed of delivery where very impressive.
I won't hesitate to use them again.

8 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Wow!

Great designs. Intuitive approach. Ability to personalise. Fast, efficient. Great service.

21 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

The photo-book is very high quality

The photo-book is very high quality. The paper is good and the colours are accurate. The delivery time was exceptional delivering within 2 days. However if you choose the metal cover make sure your picture isn't overexposed as only metal will show there. I highly recommend buying a photo book from saal digital as it creates memories that can't be replaced. Aswell as this the customer service is extremely good as the first picture had a little mark on it but it got handled very fast.

19 stycznia 2026
Opinia niezależna

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